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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
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In speaking with the representative Luciane that I was assisted by. She was intelligent. Very knowledgeable of all of this services that rocket lawyer offers and extremely patient with me and my issue was as resolved the first time!
Easy to use, throughly explained for someone who has never done one before.
Hello Darlene,
We're so happy to hear you were able to get the help you need from our service and thanks so much for your review! Take care.
All the check lists covered everything that was needed to make it a legitimate document.
Hello Albert,
It's wonderful to hear you've had a positive experience with our service and thanks so much for your review!
I only needed a rental form and nothing else. Experience was good ant it was easy to cancel.
Hey Jeff,
It's great to hear you've enjoyed our service and thanks so much for your review!
Turns out I did not need the document I downloaded.
Please Cancel my account
Hey there,
Thanks so much for your review! We greatly appreciate it. Your membership was downgraded (cancelled) as of 1/21/2022. Please email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
I only found Rocket Lawyer to prepare a one-time document. I paid $1 and canceled during my free trial. I have their number in case I need them in the future.
Hi there,
We're glad that our services have been able to assist you and appreciate your review.
Great features an easy to use. Very helpful and went through line by line.
Hello Melissa,
Thanks so much for leaving us a review, we're very glad you've enjoyed our service!
I am happy that I found Rock lawyer. I got helped anytime I needed. It was made so simple and easy to get the job done. I definitely use Rocket Lawyer in the future when I need to get any documents.
Hi Joseph,
We greatly appreciate your review and happy to hear about your positive experience with our service!
I needed to create a quitdeed and a will. Lawyer was going to charge me about $500 but with rocketlawyer I just paid $1.00. I am going to use them again for some other legal work.
Hello K. A.,
It's awesome to hear our service was able to help you save money with your legal needs and thanks so much for your review!
I would like to cancel B4 the trial runs out. I decided not to do what I was gonna do...
Hi Doug,
It looks like your Free Trial membership was downgraded/cancelled as of 1/18/2022. Please email us at customeroutreach@rocketlawyer.com with further questions or concerns.
I purchased the trial version, and I was able to create the documents I needed with no assistance. The website design is very user-friendly.
Hey Cecil,
It's awesome to hear you've enjoyed our service and thanks so much for taking the time to leave us a review!
Hello Alena,
Thanks so much for your review, we're glad that you've had a positive experience with us!
Easy to use and extremely helpful. Documents are all created for you and easy online access to sign all documents.
Hey Jess,
We're so glad that you've had a positive experience with our service and appreciate your review! Please let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com. Take care!
Had good templates for an employee handbook that helped me a lot
Hi Kris. Glad to hear we were able to assist. Please keep us in mind for your next legal need.
I typed out my Will. Great options. Quality material
Hey Les. Thank you for your comments. Please keep us in mind for future needs!
Very easy to work through the questions that formed the final and completed lease of a residential property.
Hi Darlene,
We're really glad to hear you've enjoyed our service and appreciate your review, thanks so much! Please let us know if you have any questions or concerns at this time by emailing us at customeroutreach@rocketalwyer.com. Take care!
Forms were easily accessible and print-friendly. Responses to the questions asked provided great information to complete the online forms.
Very pleased.
Hello Mary,
So glad you've enjoyed our service, we're happy that you're happy! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Awesome…. The site documents are professional looking and very detail..
Hey David,
We greatly appreciate your review and so glad that you've enjoyed our documents. Please let us know if you need anything from us at this time by emailing customeroutreach@rocketlawyer.com. Thanks!
I used the QuickClaim Deed and it was very easy to fill out and necessary information was given so that I can make the right decisions.
Hi there Grace,
It's awesome to hear you've enjoyed our document creation and thanks so much for your review! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Take care!
I just needed a single contract, not ongoing assistance or additional contracts. This was perfect.
Hello Gregory,
Thanks for your review, we greatly appreciate it! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com with any questions or concerns. Take care!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pastor,
Thank you so much for your review, we're glad to hear you've had such a positive experience with one of our representatives!