About the Business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Contracts and business plans aren't perfect but they're pretty good. Lawyer advice is prompt and professional. Service is a little too expensive.
I wasnt sure that the application was authentic however it did have all of the ingredients it was a lot simpler than I thought however I will be adding much more detail on my second draft
Hey Theodore,
Thanks for taking the time to leave us your feedback, we greatly appreciate it! Rocket Lawyer's documents are more generalized in order to be universal, but sometimes documents will not be as specified for certain situations. Purchased documents and customers in memberships are more than welcome to manually edit their legal document, so long as it's not eSigned. We do recommend that customers get their manually edited documents reviewed by an attorney to ensure its legality. If you have any questions or concerns, please call us at 877-881-0947 (M-F, 6am-6pm PT) or email us at customeroutreach@rocketlawyer.com.
Quick and concise with more info than i really needed. Will use your service again should i need it.
Hey Pat,
We sincerely appreciate you sharing your experience and we hope that you'll come back in the future if you ever need our services again! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Very easy to find the document I needed. Very easy to edit it for my particular needs. Very good price.
Hey John,
Thanks for leaving us your feedback and we're really glad that you've enjoyed our product! If you have any questions or concerns for us at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks again!
Awesome! The help answers are the questions I had. I am very grateful for your website. When I found your website I thought I was just going to get answers to my question. I am very grateful for the generosity of the person(s) that created this site, I could not afford an lawyer to do this for me. Thank you!
Hi Desiree,
We're pleased to know that you've enjoyed our service and appreciate your review! If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks!
Quick and easy. Great website. I would definitely use this site again. I was surprised at how simply it is to do a quick claim deed.
Hey Christine,
Thanks for sharing your feedback and we're so glad that you've had a positive experience with our product! We hope that you'll return in the future if you ever need our services again. Please feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again, Christine!
I was reviewing taking legal action for a property and upon investigating Rocket Lawyer found exactly the forms necessary; easy, no hassle!
Hi Don,
We're so glad that you've enjoyed our online document creation and we appreciate your feedback! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks!
Fast, efficient, professional results five stars. I paid 1000. 00 for services from a law firm for exactly the same thing and this was easier to comprehend and had it in less than 1 hour
Hi Ramona,
Thanks for leaving us a review and we're pleased to know that your experience with our product was such a positive one! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Met my immediate needs for legal documents. To high of price for the small amount an individual such as myself needs. Great source for legal document protection. Thanks!
Hi K. R.,
We greatly appreciate your review and we're pleased that you've enjoyed our service. If you have any questions or concerns, please send an email to customeroutreach@rocketlaywer.com., thanks!
Very easy to use and state specific forms is what i needed and was able to customize it to be exactly what I needed
Hi Bart,
Thanks for taking the time to leave us a review, we greatly appreciate it! We hope that you'll return in the future if you ever need our services again and feel free to send an email to customeroutreach@rocketlawyer.com. Thanks again, Bart!
I used the Free Trail feature to create the title document. When I selected print it came out with paragraphs and text over-run and looked like jibberish. It included 4 pages of ad's (that came out clearly).
I really got what I paid for.
Hey Michael,
We're so sorry to hear about your experience and we'd like to make things right however we're able to. We've sent you a private message to get your account information so we can get this matter resolved with you. We look forward to hearing from you and again, we sincerely apologize for any inconvenience this may have caused.
Easily understood and helpful, seems to have worked well and was what I was looking for, would tell my friends about it
Hi Jon,
We appreciate your review and patronage to Rocket Lawyer! Feel free to email us at customeroutreach@rocketlawyer.com if you have any questions or concerns at this time, thanks!
Thanks for making this very easy. Not sure why I need to describe my positive experience using 100 characters when I can do it in less. I will use Rocket Lawyer again.
Hi William,
Thanks for taking the time to leave us a review and we're glad that you've enjoyed your time with us! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Good support between the lender and borrower is written clear following the due date. Thanks for the detail.
Hi Ramesh,
We're glad that you've enjoyed our product and we appreciate your review! If you have any questions or concerns for us, just send an email to customeroutreach@rocketlawyer.com. Thanks!
I used the Rocket Lawyer Loan Aggreement for a personal loan between a family member and it was very thorough, concise, and professional. I liked that they had a handful of quick questions at the beginning to allow you to easily customize your document to your contacts and state. I will definitely use Rocket Lawyer again for any personal and business needs I may have in the future.
Hi Kaci,
We appreciate your review and we're pleased to know that you've had such a positive experience with our product. If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Pleased! But my bank account says this is a recurring expense! I only wanted the one tine! Thanks! The web site was very easy to use!
Hi Don,
Thank you for taking the time to leave us a review and we're so glad that you've enjoyed our online document creation process! We apologize for the confusion, but our records indicate that you have only purchased one legal document for a single price of $20.00. You will not be billed for anything else. If you have further questions or concerns, just email us at customeroutreach@rocketlawyer.com.
I had need of a promissory note and interest repayment schedule. Perfect fit and very easy step by step question and answer as it completed document. Thank you very much for the assistance.
Hey Rod,
We're glad that you've enjoyed our online document creation and we appreciate your review! If you have any questions or concerns at this time, feel free to send us an email at customeroutreach@rocketlawyer.com. Thanks!
You have a great template that quickly made the contract we were looking for. Thank you for having this information readily available for a nice price.
Hi Becky,
We're pleased to know that you've enjoyed our online document creation and if you have any questions or concerns for us at this time, just email us at customeroutreach@rocketlawyer.com. Thanks!
Great experience with Chris and quick documentation for our contracting needs.
Chris was there to help me incorporate over the phone when there was no time left in the day.
Hey Rich,
Thanks for your review! We're so glad that you've had such a positive experience with our product and one our representatives. If you have any other questions or concerns, just email us at customeroutreach@rocketlawyer.com.
Fast, quick and easy... I read through the document prior to posting and customized as needed. Saved me lots of $ WRT attorney fees!
Hi Denise,
We appreciate your review and we're so glad that our product was able to help you! If you have questions or concerns for us, just send an email to customeroutreach@rocketlawyer.com. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ben,
Thanks for leaving us review, we sincerely appreciate it! We do our best to make our documents standardized in order to be more universal, but customers are more than welcome to manually edit their legal documents. We do recommend that customers get their manually edited documents reviewed by an attorney to ensure its legality. If you have any questions or concerns, feel free to call us at customeroutreach@rocketlawyer.com or send an email to customeroutreach@rocketlawyer.com. Thanks again, Ben!