About the Business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Needed a quick power of attorney for my brother, and received it right away. Thanks I really dont have much to say other than I printed the document got it notarized happy.
I WAS ABLE TO DO MY OWN LAST WILLS WITH STEP BY STEP GUIDE.
IT IS EASY AND USER-FRIENDLY. I WILL RECOMMEND THIS WEBSITE FOR MY FRIENDS.
Hey Phong,
Thanks for taking the time to leave us your feedback and we're so glad that you've enjoyed our service! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Phong!
Great experience with Rocket Lawyer, they have the KISS principle down.
Finished a contract in 10 minutes, plug and play is as good as it gets.
Thank you for the help
Hi Steve,
We're really glad that you've enjoyed our online document creation, and we hope that you'll return in the future if you ever need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much!
Signing up for Rocket Lawyer has been one of the best decisions Ive made. Theyre quick to resolve your issues and have great communication skills.
Hi Dianeiris,
Thanks for sharing your feedback and we're pleased to know that our services have been useful to you! If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks again, Dianeiris!
I downloaded a "Power of Attorney" and intend to keep Rocket Lawyer as my "online attorney" of choice. I know eventually I'll be needed additional forms and I also know that eventually I'll be paying the proper fees. I'm 88 years old and appreciate the service you are providing online. Thank you, Rocket Lawyer.
Hi Harold,
We're so glad that you've enjoyed our services and we hope that you'll come back if you ever need us again in the future! You're more than welcome to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much, Harold!
I was skeptical at signing up. But when I was offered the option to purchase the document I did. Will use the service again!
Hey Edward,
We're so glad that you gave us a chance and we hope that you'll come back in the future if you ever need our services again! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much, Edward!
Very easy to use. Site will guide you if you make a mistake. You can save it for later. Explanation is very good. Less expensive than to go to an Attorney.
Saves time and money.
Hi Jeff,
We appreciate you sharing your feedback and we're really glad that you've enjoyed our online document creation! If you have any questions or concerns, please email us at customeroutreach@rocketlawyer.com for assistance. Thanks, Jeff!
Needed a simple General/Durable POA immediately. Found exactly what I needed on this site! Reasonable pricing. Easy to create.
Hi Patrice,
Thanks for taking the time to leave us a review and we're pleased to know that you've enjoyed your experience with us! Please feel free to email us at cusotmeroutreach@rocketlawyer.com with any questions or concerns.
One stop shopping. You should do your own research, consult with an attorney if need be but the explanations are great and the ease of getting things accomplished could not have worked out better.
Hey Steven,
We're so glad that our product was able to assist you with your needs and we hope that you'll come back in the future if you ever need our services again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks, Steven!
Very impressed with the site and ease of use. It did exactly what I needed it to do. Im glad I found the site.
Hey Susan,
Thanks for sharing your experience, we really appreciate it! We hope that you'll come back in the future if you need our services again, but please feel free to email us at customeroutreach@@rocketlawyer.com with any questions or concerns.
Easy to understand, good help info, no problems.
The only issue I have is that your Rate Your Experience requires too many characters on the description.
Hey E. C.,
We're delighted to know that you've had a good experience with us! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks, E. C.!
Filling the form out on line worked great. Very easy to understand and looked professional when complete
Hi Mike,
We appreciate your feedback and we're pleased to know that you've enjoyed our product! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!
Very easy to navigate I needed to get a POD for my brother who was unable to speak for himself. The site helped guide me thought it with quick answers to my questions so I was able to fill it out correctly and in a timely fashion
Hey J. F.,
Thanks for sharing your experience with us and we're delighted to know that our services were able to assist you with your matter. If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again, J. F.!
I'm very happy I was able to get a free form for transfer on death deed. Just had our will done and being able to get it free was very helpful. Thank you!
Hey Sue,
We're pleased to know that you've enjoyed our product and we appreciate your review! If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks!
The process and resulting quitclaim deed worked very well. Only one minor issue, the grantee was married but his wife was not part of the beneficiary Deed I was quitclaiming. I had to default to the grantee being a single person to make it work. An option should be provided to have an individual grantee who is married and the spouse not included as a beneficiary on the deed.
Hi Richard,
We sincerely appreciate your feedback and we will make sure to pass it along in order to improve our services. If you have any questions or concerns for us at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks so much, Richard!
Was able to download and have a document. There ended up being two witnesses with the same name just had the person sign twice. I needed the document right away
Hey Jackie,
We sincerely appreciate your feedback and we're sorry that there was an issue with the document. As a courtesy, we have refunded you for the document purchase, but just allow 7-10 business days for the refund to process. If you have any questions or concerns, please feel free to respond to the refund confirmation email that you've received or you can email us at customeroutreach@rocketlawyer.com. Thanks so much, Jackie.
Ease of use of the web site; good number of choices including various States for choice of documents to be completed; and great Vustomer Service if you have any questions or concerns
Hey Julie,
Thanks so much for taking the time to leave us a review and we're so glad that you've had such a wonderful overall experience with us! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com. Thanks again, Julie!
I was able to get exactly what I needed for a very reasonable price. All documents was clear and to the point.
Hi Dean,
We appreciate your review and glad that your experience with our document creation was such a positive one! You're more than welcome to email us at customeroutreach@rocketawyer.com with any questions or concerns. Thanks so much, Dean!
I needed a Terms and Conditions disclosure for my website. Rocket Lawyer had an easy to follow templet. It took me 10 minutes and cost me 20 bucks. Better then paying an attorney 250 an hour to do the same.
Hey Walt,
Thanks for sharing your experience with us and we're delighted to know that you've had such a great experience with us! If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com.
I'm able to edit documents as needed. Came in handy during a tough period in my life when I needed it. Thank you RocketLawyer!
Hello!
We're so glad that you've enjoyed our service and hope that you'll return in the future if you ever need our services again! Please feel free to email us at customeroutreach@rocketlawyer.com if you have any questions or concerns.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Yvonne,
We're so glad that you've had such a good experience with our online document creation! If you have questions or concerns, please email us at customeroutreach@rocketlawyer.com. Thanks!