About the Business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
This was easy to use and timely, saving me (and my client) from potential problems in the future. Payment was easy as well.
The application was very easy to use and gave me exactly when I need it I would recommend us to a lot of friends
Hi Eugene,
Thanks so much for taking the time to leave us a review and we hope that you come back if you ever need services like ours in the future! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again!
I don't have any complaints. My rep, Mike, has been very helpful and responsive. Very simple process.
Hi Zain,
We're delighted to know that you've had a positive experience with us! If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Looking for a Rental agreement for a Florida property - Options came up quickly and creating the final document was easy and not time consuming - Got hung up on the signature portion of the process where I could not skip the fields after my signature as Landlord was done - Wanted to send doc as is but could not - ended up saving /printing and scanning on my own workstation - But Overall will use site again if needed
Hey Jean-Francois,
So glad that you've enjoyed your experience with our online document creation, but we're so sorry that there were some issues with troubleshooting! We are always more than welcome to help you, so please feel free to give us a call at 877-881-0947 (M-F, 6am-6pm PT) for assistance. If you still need any help at all, please send an email to customeroutreach@rocketlawyer.com. Thanks so much!
Easy to navigate, great pricing, numerous forms. Everything about this site so far has been a good experience. No hidden fees and easy to opt out.
Thanks for sharing your experience, we really appreciate it! If you have any questions or concerns at this time, just send an email to cusotmeroutreach@rocketlawyer.com. Thanks again!
Found form readily and the questions to answer and fill in the blanks were easy to understand. It took about 15 minutes to complete
Hi Angela,
We appreciate your feedback and we're so glad that you've enjoyed our online document creation! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
Rocker Lawyer was very easy to follow and accommodates legal documents from all states, which was especially helpful since we had property in other states.
Hey Kitty,
Thanks for taking the time to share your experience, we greatly appreciate it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Visited the site, found what I needed almost immediately, completed it and downloaded it in about 10 minutes. Thanks!
Hey Patrice,
We're so glad that you've enjoyed our product and appreciate you sharing your experience! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Needed a special form and not only was it there but the guide through filling it out was as fast and simple as it could be.
Hi Cam,
We're pleased to know that you've enjoyed your time with our product and greatly appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
The document was done in such a way that was so easy to fill in the blanks, and it was ready to be notarized with no changes needed.
Hi Barbetta,
We sincerely appreciate your review and we're delighted to know that your experience with us was such a positive one! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.
Your application was very easy to use and I will recommend you to all my friends and family. I called in because I made a mistake and the person through the phone help me resolve the issue. Very cool...
Hi Robert,
So glad that you've enjoyed our services and we hope that you'll come back in the future if you ever need services like ours again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks, Robert!
I did the 7 day trial and everything went smoothly from start to end. I did not have a problem cancelling my trial at all. I cancelled it not because of the service, it was just a personal preference.
Would recommend them any day!
Hi Julio,
We appreciate your feedback and we're so glad that you've enjoyed your experience with us! If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com.
Wanted to try this site to compare with other legal sites, this one by far is better than any other site I've used. Easy navigation, lots of legal forms to use and help always available.
Hey Patrick,
Thanks for sharing your experience with us and we're so glad that you've enjoyed our product! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Documents are easy to obtain and fill in. The documents are very confidently priced. There are so many chooses for a variety of needs.
Hi Reneathia,
We really appreciate your review and we're so glad that you've enjoyed our online document creation! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks!
Really enjoyed how easy it was to draft a legal document without hiring a lawyer. The website and process was easy.
Hi Michelle,
So glad that you've had a positive experience with our online document creation! We hope that you'll come back in the future if you need services like ours again. Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks so much!
The 7 day trial period and one free question to a lawyer was so helpful to know what Rocket Lawyer can provide. The one form I used was more thorough and clear (easy to read) that any other free form that I found on the Internet. I like that you have the option to edit the form any way youd like. In the future, if I have more legal needs I would definitely sign up for a membership!
Hi Dana,
Thanks for taking the time to share your experience, and we're really glad that you've had a great experience with us! If you have any questions or concerns at this time, please don't hesitate to send us an email at customeroutreach@rocketlawyer.com for help. Thanks again, Dana!
Was easy to use. I found a lot of information I may need in the future. I would recommend this site to a friend.
Hi Sandra,
We're delighted to know that you've had such a great experience with our product and we do hope that you'll return in the future if you ever need services like ours again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!
As I described in the title... my experience with rocket lawyer has been great. The site is very informative and user friendly. I will definitely be using the site again very soon.
Hey Daren,
Thanks for taking the time to share your feedback, and we're pleased to know that you've enjoyed our services! If you have questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com for assistance. Thanks again, Daren!
When I called I was not sure what I needed but Helping me through the process I received legal papers that I could use.
Thank You Very Much Jim
Hi James,
So glad that you've had such a great experience with us and we hope that you'll come back if you ever need services like ours in the future! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks, James!
I needed Power of Attorney and Advance Directive forms.
Your site made it easy to acquire. I would use it again if I need
Hi Liz,
So glad that you've had such a wonderful experience with our online document creation! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks so much!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susie,
So glad that you've enjoyed our service and we hope that you'll return in the future if you ever need services like ours again! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks!