About the Business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Quick and easy. This safed me so much time and effort. Answered all my questions right away. Would highly recommend.
The hardest part was deciding which was the appropriate document for me needs. The "use this document if..." fields helped me figure out which was the right one. Then the website asks you a bunch of simple questions that walks you thought the process. It took me maybe 20 minutes. I was able to sign back into my account and makes changes very quickly and resend for signature. And the cost was less than a date at the movies.
Hi Scott,
Thanks so much for sharing your feedback and we are so glad that you've had a good experience with our online document creation! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks again!
Easy to use to precise results. No complaints in my corner. I would recommend and use the product again.
Hi Kamilah,
We appreciate your feedback and we hope that you'll come back in the future if you ever need services like ours in the future! Feel free to send an email to customeroutreach@rocketlawyer.com with questions or concerns. Thanks!
When it comes to preparing documents, it can be very daunting however with Rocket Lawyer, I really enjoy putting my legal documents together with the confidence that my documents are well thought out AND, the process is so extremely simple that it is refreshing! I am so glad that this well thought out service is available!
Hi Shannon,
Thanks for taking the time to share your experience about our service, we're so glad that you've enjoyed it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.
Found what I needed - quick and easy and could adjust and monitor as needed and handled distribution back and forth between myself and the employee
Hi Janet,
We appreciate your review and delighted to know that you've had a positive experience with our product! If you have any questions o concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
It was so easy to use and the document came out very professional looking. There are so many documents to choose from!
Hey Karin,
Thanks for sharing your feedback and we're really glad to hear that you've enjoyed our product! Feel free to send an email to customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!
The site is professionally put together, and the documents are beautifully put together. I will recommend the site to friends, family, and colleagues.
Hi Nelly,
So pleased to know that you've had such a great experience with our services and we appreciate your review! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks so much!
I need a contract, quick and this gave me exactly what I needed and I got it done in under 10 minutes!
Hey Ryan,
We really appreciate you taking the time to leave us a review and we're delighted to know that you've enjoyed our online document creation! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns at this time. Thank-you!
Easy template, and awesome experience. We needed a quick Non-Disclosure Agreement for reviewing writings, and found Rocket Lawyer online. Found your competition first, but, did not care for their sign-up process. Thank you for your trial option!
Hi Jarita,
So glad that you've had a positive experience with our service and we appreciate your review! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks!
I went to Rocket Lawyer to use one of the free templates for my website. It was all very easy and now I have my form. It's so good to know you're there and I am grateful that you were willing to give. As my new business progresses, I will definitely consider Rocket Lawyer for my needs.
Hey Lorelei,
Thanks for taking the time to share your feedback and we're delighted to know that you've enjoyed our services! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Needed an engagement letter for a Law Firm, saved me time and hits all the important factors! A little pricey but worth it.
Hi Randy,
We're pleased to know that our services were able to assist you and we appreciate you sharing your experience! Feel free to send us an email at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!
It was a very good experience to set up a simple will. There is no need for an expensive and extended will, so this was perfect.
Hey Thea,
We appreciate your review and we're really pleased to know that you've enjoyed our online document creation! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks so much.
Needed a correct way to request medical records and received a template covering all legalities plus recommendations for the cover letter to accompany the legal form.
Hey Joseph,
Thanks for sharing your experience and we're so glad that you've had a great experience with us! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again.
Perfect for what I needed. Great customer service! Everything was done professionally and perfect. Im so glad I found this website.
Hi Yaleita,
We appreciate your feedback and we're pleased to hear that you've enjoyed our service! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks!
My mom passed away on the 27th of may. It very unexpected and I needed a power of attorney for dad. A laser friend told me about your website. It was very easy to use. It took me less than 20 minutes to complete the form. I printed it and went to the bank with my dad and in 5 minutes it was notarized. Awesome and saved a trip to the lawyers office.
Hi Don,
We sincerely appreciate your review and we're sorry to hear about your loss, but we're so happy that we could help you at this time. If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks so much!
Warning these scammers will take money out of your *bank account* without any consent then refuse to refund you and will keep helping there selfs to any amounts if they have your bank details!
Hey Jake,
We really appreciate your feedback regarding this matter and we're so sorry that you've had this kind of experience with us! We've sent you a private message to get some further information from you so we can resolve this as soon as possible. We hope to hear from you soon and again, we're sorry about this.
This was a super easy process just input the info that you want on your document and its done! They have helpful information if you dont understand a certain legal term. They walk you through the process and its the easiest thing to do. You do not have to be a lawyer or know every legal law to make this document. Very helpul and very useful.
Hi Beatriz,
So glad that you've enjoyed our product and we're happy that you're happy! If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks!
What seemed daunting was actually quite simple with Rocket Lawyer. Highly recommend and I would use them again.
Hi Jennifer,
We're so glad that you've had a good experience with our service and appreciate your review! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Would use again if and when I had the need to formalize any correspondence for my home or our businesses.
Looking forward to future events
Hi Larry,
Thanks for sharing your experience and we're so glad that you've enjoyed your time with us! Feel free to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again, Larry!
I needed a Privacy Policy for my business in a hurry. Rocket Lawyer gave me one. At some point in the future I may have to up date this policy a bit to better reflect my business, but for right now, it works!
Hey Phyllis,
We appreciate your review and we're pleased to know that you've had a positive experience with us! If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks so much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Robert,
So glad that you're happy with our services and we hope that you'll return in the future if you ever need services like ours again! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thank you for your patronage!