Received my order on time. Customer service followed up a couple of times to let me know the status.
Product as described, comfortable shoes and fast delivery
balls received not exactly as pictured in ad but will keep. pls sell what you advertise. first time buyer
Rock bottom golf has quality equipment for reasonable pricing, very pleased with my driver and fairway wood
Bought them on closeout for $5 each! Great value fit nicely! Look durable and are comfortable. Rock Bottom is excellent business!
Thank you Ray!
Love the product so much i bought a second bag for my boy, fast shipping and excellent packaging. A+++++++++
Great to hear! Thank you so much for shopping with us!
Cheapest price available and they are a definite improvement in distance over my old set! Definitely recommend.
Clubs were as advertised, and fast delivery. I have always been satisfied with my purchases from Rock bottom Golf.
So far I'm really happy with my Ogio cart bag. Seems well built and has lots pockets. Also very light weight!
Item received in timely manner happy with purchase! The size and color were perfect I recommended this glove to my other golf playing partners!
I've rarely had an online purchase exceed expectations. Club arrived, looked brand new, very happy buyer.
Had bought several item always amazing prices and quick. Shipping will continue to shop here. The quality of used items is excellent
Hey Gerry! That's great to hear! Thank you so much for the review and choosing us to shop with :)
Very thankful for your shipment that was faster than usual, and complete with no problems or mistakes!
Package arrived on time, undamaged and at a price that was competitive. I'll do more business with RBG.
Excellent service in full and on time. I have no idea why this review has to be 100 characters long. That is my only complaint
We agree, that 100 character requirement is not enforced by us (it's a requirement of this forum) but thank you for choosing us to shop with and the great feedback!
Answer: Please contact CS at support@rockbottomgolf.com and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Thanks for the feedback. Any issues such as this, feel free to contact CS and they will be happy to assist.