Great service, for golf stuff. Punctual and exact on the schedule. I really enjoy the company and will continue to use them for all my golf needs.
I have only been able to get out once, since I received my new putter. I am very pleased with it and putted quite well with it!
So great to hear! Thank you Joe for choosing us to shop with!
Great service once again great club can't wait to get to course and give it a try nice craftsmanship
Thank you Robert! We value your business and thank you very much for the positive feedback!
Cheers,
Jamie
Great website and great customer service. I strongly recommend this company for any and all of your golf needs!
Ups lost my golf clubs. Worked with Adam in customer service and got replacement clubs fast. Thank you adam.
Excellent surprise for the wife, she is very pleased with new golf bag, color, weight are the highlights. Thanks for this excellent offer.
Hello, I order a golf bag also awhile back. I want to order the same one again, how do I find it?
Dwayne
Hi Dwayne- if you contact CS we will be able happy to see if we have it in stock. You can reach us at support@rockbottomgolf.com or call us at 877-540-4653
So very happy with all aspects of my shopping experience. It was so easy and the prices and product was better than advertised
Hope you like Cigar Aficionado and Wine Spectator because Rock Bottom Golf will sign you up. Check the fine print.
Received order early. I would not hesitate to buy from Rock Bottom Golf again as order was as expected and came early which was a bonus
That’s wonderful to hear Doug! Thank you so much for leaving us a positive review and for shopping with us! If we can be of any assistance going forward, never hesitate to let our CS team know, we’re here to help and happy to do so :).
Cheers,
Jamie
The item delivered one day ahead of when it was promised. I have been using it ever since. It fits in the area intended for it.
Simple and good for the money! The item collapses very easy to be able to put into my trunk after golfing. Shipping was fast and easy!
Rock Bottoms golf gloves are the best and not because they are 5.99. Thank for the fast delivery you have become my go to for golf.
Good company only thing takes forever to get product. Rather pay a little more in stores and get product. Advertise product and then don't have it?!
My wife's golf shoes arrived as expected, they look great and fit perfect. Great Job Rock Bottom Golf.
Online shopping was easy and fast delivery the product was as described with great price and looked good
I ordered a product. I send emails to find out shipping status. I tried calling. No response whatsoever
Hello- I found your orders. Note please be sure to check your sub-folders. We have replied to all emails sent. The emails sent today are still within the allocated time frame to reply too however the other emails we did respond too. The item you ordered is a Dropship, it ships directly from the vendor as detailed on the item page you ordered from which is here: https://www.rockbottomgolf.com/accessories/electric-carts/bat-caddy-golf-x3-classic-caddy-cart/; specific wording is: DUE TO COVID-19 ORDERS SHIPPING DIRECTLY FROM THE MANUFACTURER MAY BE DELAYED OVER 14 DAYS. With that said, it is important to note that we have replied to all your messages prior to the ones just sent today so do check your email folders for those responses. Cheers
Great service, good prices
Thanks for everything. I will purchase again. I will recommend to my golf buddies.
Perfect for me like the big face. I will let my friends and family know of the great product and prices I gotten from RockBottom golf. Thanks
Overview
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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- North Chili, NY, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome Damien! Thanks so much for the feedback & choosing us to shop with!