The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
4-GW Wilson Staff C-300 Forged for $325?! Yes please! These clubs, even on eBay were at least double that price. 2 Day shipping was awesome! Packaged nicely! Super excited to hit them and really go to work on my golf game!
Another great deal from rock bottom. They looked like they had never been hit. I love the irons. You guys rock!
I had a very difficult time finding clubs for my two year old who loves to golf with his plastic set. Thanks to Rock Bottom golf he now has a real set that he loves. I also was pleased with the great deals on the training equipment. I am a golf coach and was very pleased to find the training aids needed to help the kids develop their game.
Shoes arrived quickly and each pair appear as described. Preparing for our winter as my existing shoes are getting tired. Very happy buyer.
Always great finds at RockBottomGolf.com. Wanted an upgrade for an old Cleveland stand bag and found it at a great price.
Not much to say. Product was delivered as promised and the purchase experience was superb. Thank you for great price too!
Clubs were in overall good shape. 4 iron was still in plastic. I would order from rock bottom again just may have to me more picky to the condition next I buy.
The order was filled correctly and delivery time on regular Econo ship was rather fast. Thank You for the service.
It was a good deal. But the box was kind of open when I got it. The part that is taped in the picture could easily be pushed in so the contents could be removed with out much effort.
I have recently purchased my new irons wedges and driver. Great prices and service. Thanks rbg. I recommend to everyone. Even Canadians like myself
Good looking shoe and very comfortable as well. The price was a really good deal. After reviewing comments about waterproof issues, I sprayed the shoes with a waterproof spray. No rain yet to test them.
I love my new bag. It has a pocket for everything. It does have a rain cover. This was not mentioned in the description. The order came in a lot less time than stated. It was well packaged.
Wow, just got a great deal on Wilson C300 forged irons. Description said "like new" condition and they were definitely like new. So much so that only the 6 and 7 iron looked like it had ever been hit, and only off of an indoor mat. Pretty much looked brand new. So happy! Thanks RBG!
I was looking for a 5 hybrid to match my set & found exactly what I wanted. Delivery from the USA to New Zealand was far quicker than I expected Very happy with my purchase.
The prices are great, no surprise charges, shipping was super fast and loved the amount of products. Guaranteed I will be shopping here again.
I am very happy with the condition of the products I received as well as the speed in which they arrived. I ordered a Cleveland Cart bag, Chrome Soft Shamrock golf balls and Oncore Elixir golf balls. All products were in perfect shape. I found the pricing on your website to be the cheaper than competitor websites. I will definitely be checking Rock Bottom Golf for future golf needs. THANK YOU!
Received my order promptly and everything was correct. The packaging was well done and everything was in good condition.
I placed my order on 2-24-2020 and UPS dropped off the club on 2-27. The box and contents were in great shape. I live on Oahu so I am not used to 2 day delivery from the mainland showing up in 2 days. The Tour Edge CBX fairway wood was out on the course the next day. Excellent club at a great price.
I wouldn't order golf balls anywhere else. Great selection, super prices. Fast delivery. Keep up the good work!
Ordered arrived earlier than expected, and as always very pleased with RBG! Great Quality, Name Brand Products, with big savings!
Thanks Rock Bottom
Answer: Please contact CS at support@rockbottomgolf.com and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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