The Grafolly red graphite driver shaft were a steal and just couldn't pass them up. A fantastic golf shaft and just waiting to re-shaft a Bridgestone driver. Having a Rife 2 bar and a Rife blade putter needed to pick up the Rife Switchback and the price made it a no-brainer. Love the ability to custom weight (same as the 2 bar) and the look and feel is just incredible. As always, Rock Bottom Golf Absolutely rules with their rock bottom deals and if you're paying attention, some of their rock bottom deals go way below rock bottom. I always check Rock Bottom Golf before I make a golf purchase to make sure that I'm getting the best deal. Usually the best deal is at Rock Bottom. As always guys and gals, your shipping, service and deals are phenomenal. Thanks Again.
Mel H.
It was time to replace our clubs, ordered complete sets for my wife and I. Good selection and products. Clubs were well packaged and arrived on time. Have already played a round.:-)
Bought the bag for my grandson who just started golfing and he loves it. It has enough pockets and a 14 divider top so the open box price put it a step above other bags in it's price range.
Love my driver even though it didn't fix my slice completely. When it arrived there wasn't an adjustment tool included. I emailed the company and a week later it was delivered in the mail. Top Notch!
So great to hear this, thank you for that wonderful feedback!
All used balls were in very good condition. Product arrived quickly. Good price for like-new balls. Would recommend to friends and bu ymmv again myself...
Ordered some new golf shoes for Mothers day. They arrived early and where perfect. As always serrvice was great. Good Products, Good prices, Great Service
RBG did it again Order was received in three business days and was complete. RBG & scratch do a wonderful job that is why I have been their customer for over 12 years.
Thank you Tom! We truly value your business and will keep aiming to keep you as our loyal customer:-) Thank you for choosing us to shop with and leaving this positive review! We appreciate it tremendously!
They get 3 stars solely because of their absolutely terrible customer service. They have amazing prices on all things golf related. I ordered a shirt a size too big and asked if I could return it and exchange it for the correct size (which was in stock). The lovely Jamie told me they don't do exchanges, ok that's fine, I can return it. Can I get a rain check on the price to get the right size? Nope sorry too bad. Hmm ok. Can I at least get free shipping ($15.00 for a $30.00 shirt that I bought for $25)? Nope too bad pay the whole thing, but oh I will waive your $10 return label fee. In the string of emails I was mad after seeing it would cost $15 to ship the new shirt to me and asked if I could get free shipping instead of paying 15 $#*!ing dollars which then caused Jamie (apparently the director of customer service) to lose her $#*!. I'm not sure she has ever heard a cuss word, it wasn't directed at her whatsoever but she definitely took it that way. Immediately after she was extremely rude and absolutely awful! I thought I was talking to a 12 yr old. It was even more shocking how bad the customer service was when she told me she was the director of customer service. A very very very bad experience on what I thought would be a quick and easy exchange.
I received my order several days earlier than the initial estimate. It arrived in pristine shape and was exactly as advertised. The price was great as well.
Received my Wilson duo golf balls in a timely manner. Great price for 2 boxes. I use the duo soft balls to get more distance since I am a senior player.
It only took three business days to receive my order that was originally scheduled for up to 10 days. The product was at a wonderful price and a great golf ball.
The Alien Golf, Area51 golf club set and bag, exceeded all of my expectations. Everything in it is top quality and has worked well for my needs. Great Price too!
Rock Bottom continues to be a great company to buy online from, one o my favorite sites! Love the new Cleveland CBX 60 degree wedge, smooth as silk out the sand
The shoes I bought were on sale and I was glad to see that they came in my size. I paid for standard shipping and they arrived a week early. You can't beat that!
Initially I did not receive all of my order and did not see that they were coming separately. Through email it was explained and I replied with gratitude. I love using rock bottom golf!
Excellent price and product. Fast quick shipping. From now on I will buy all my golf needs from your company. I like the great new offers all the time. Can't beat the low prices
Thank you!
Received the product in less than a week! Great service. Exactly what I was looking for and at a price that was very competitive. Suggest you put the prices in both US$ and CDA$.
Not my first order from RBG and won't be my last. They always seem to have what I'm looking for at a price I can afford. They deliver when they say they will which for us a bonus for me.
Website was very easy to navigate and has many many options from a wide range of price and I will always be a customer whenever I need anything golf related
Glad i checked this site. Exact same shoes were $30 more at $#*!s! :) We have purchased several items from Rock Bottom
In the past as well. Always happy with their products and customer service.
Overview
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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- North Chili, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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