I thought I was buying a used driver in "as new"condition, and what I got was a new driver still in the plastic wrapping with matching headcover. Oh yeah, who's the winner now? If you have a golf itch, call Scratch, he'll fix it.
Only received half of order, went out of stock on one of the items. It is just too bad they went out of stock on the item I really wanted the other was just an add on to the purchase.
They reached out a couple of times to change colors, but every time I agreed they would run out of the other color.
Not a horrible experience, I have shopped with them before and will shop again in the future.
Received my delivery as scheduled. However I thought I was suppose to receive 4 dozen golf balls as it was advertised buy 3 get one free. Only received 3. No I dont know if I entered everything properly or not but they were advertised buy 3 get one free.
I got the clubs quickly and when they said I would. The only reason for the 4/5 stars. Was small rip in the golf bag weather cover. I didn't think it was worth sending the clubs back but it was annoying they are brand new.
The page I was on suggested the use of a discount coupon for the "sale." When I got to check out the coupon was is "not applicable." I was on a specific page listing only one product. The coupon was listed there. This is deceptive at best if not outright consumer fraud.
Ordered a pair of spikeless golf shoes for my summer golf travels. First time ordering shoes ever on line. I've very wide feet and broken both feet so I always try on shoes before buying. Took a gamble because of the great return policy, couldn't beat the price, quick delivery and they fit. YEA!
The pricing was far below other online retailers. Plus with the Etonic coupon I saved another 20%! I play golf 3-5 times per week and go thru golf shoes every 6-8 months, so getting new Etonic shoes was fantastic.
I bought the z 2.5 golf bags and both are very nice, but the one golf bag zippers are very difficult. The black golf bag zippers work perfectly and smoothly and on the grey golf bag they have a little problem and you have to be very careful with them. That's the only drawback I see otherwise they're very good golf bags.
RBG always delivers great clubs at a great price. This wedge works, the new design gets the ball out of the sand with ease. I highly recommend it. I am a 14 handicap and was using a very experienced sand wedge. It was time for a change and I am very satisfied that I choose the Tour Edge Sand Wedge.
This is a great push golf cart. It is great for walking the course. It has the capacity to hold three golf balls and score card. It also has an umbrella holder.
The handle can be adjusted to any of five positions. This was a great purchase for the price.
I have used Rockbottom many times & never a concern. I have traded in clubs, received & redeemed credit & rewards, never had a shipping problem & merchandise comes as advertised. Best place to buy your golf stuff anywhere on the Internet.
I purchased a rangefinder from Rock Bottom Golf and tried to have it replaced through the manufacture (supposed to be water resistant and used it in foggy conditions, condensation appeared inside the unit). I got the run around from the manufacturer with no response. This lasted for 2 months. Contacted RBG and they took care of it right away. Couldn't be happier. By the way this manufacturer is a leader in golf rangefinders. No problems out of any of my buddies rangefinder with the same name. Thank you RBG for taking care of this issue for me. You have my business for sure!
The items I ordered arrived quickly and correctly. Nonetheless, the Cup Tees I received are very fragile and break with just one use. I thought these were Martini Tees which last forever but I was wrong. The picture was identical to the Martini tees but they are not.
I was searching for a reasonably priced Scotty Cameron replacement grip. I was a bit skeptical because their price was a lot lower than others I had found. Took a week or so to get it shipped to Canada. It was just as I expected it to be.
The Taylormade RBZ clubs are great. A very nice looking set which includes the 3 and 4 hybrids which get 5 stars! However, 3 stars for Rockbottom golf. 5 days after I placed my order they lowered the price by 15%. I contacted them about them matching the price for me and they bluntly denied my request stating that the price was lowered do to a special promotion and not because of normal price drop. What?! Oh well, they lost a customer going forward.
I ordered an item from this company on July 17. I immediately received an email stating that they were canceling my order as they "could not verify the credit card." No one was answering the phones at the number the email told me to call so I left a message and sent a reply to the email. Got another email stating that I could either call to place the order or go online and use PayPal. Obviously calling was not an option and I did not want to use PayPal. So on July 19 the payment to them cleared my card. I finally called today and asked where my refund was and was told that the only way I can get to the billing department was via email.
I will never shop here again.
Hello- I’m so sorry for any confusion here. This unfortunately isn’t entirely true as I personally handled this. Your bank had flags to review the order you placed as 1 or more things in your order raised concerns per the bank. We contacted you immediately and your email server as well as our database show it was delivered to you the same day the order was placed. Since we could not verify the order with your bank the order was cancelled and please contact your bank if you are not seeing the funds in your account as we 100% did not accept the payment. I kindly provided alternatives to place a order as well. I’m sorry but it’s not our fault the bank had concerning review flags on the order & we could not verify the order with your bank. We of course want to accept all orders however we do have to maintain security of orders for our sake and our customers.
I have flippers for feet and this was one of the only places with 4e golf shoes. The pricing was better than any other retailer online by about $50 for the same brand, model, and size. I was pleased with the shipping and plan to buy a lot more here.
Hi Drew! Thank you for choosing us to shop with!
I placed my order on 2-24-2020 and UPS dropped off the club on 2-27. The box and contents were in great shape. I live on Oahu so I am not used to 2 day delivery from the mainland showing up in 2 days. The Tour Edge CBX fairway wood was out on the course the next day. Excellent club at a great price.
They have some great deals and nice merchandise, but it is almost impossible to get an RA # if you have to return merchandise, plus they charge a 15% restocking fee unless you do an exchange, and you have to pay for the return shipping, and exchange shipping.
I ordered out a new/used putter from you guys. A description stated, as if it were almost in pristine condition, however, the screws on the bottom for the weight one of them was missing. I had to contact Callaway to get a new screw set.
The bottom of the putter looks a lot more scratched up than originally thought, but the feel is exactly what I was looking for. That being said, I guess I'll just have to deal with it. Replaced grip that was ehhh, also had to purchase a new cover, as it didn't come with one.
Overview
Rock Bottom Golf has a rating of 4.4 stars from 917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.
- Visit Website
- North Chili, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hugh- if you contact CS we can get you a replacement or refund if there’s a defect. Please contact us at support@rockbottomgolf.com and we’ll get this squared away as fast as possible! Thanks for the great review