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How would you rate Roblox?
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Canada
1 review
9 helpful votes
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Verification
November 9, 2020

This is stupid. I accidentally pressed 'Reset Roblox'. I'm on mobile so it's hard to not press something. After, I wanted to post a comment on the group chat wall on my group, then it said 'Human verification'. I did it all correctly, and the thingy said you did it all wrong. Of course, I was very mad. Roblox, fix the human verification thing. I need to verify every time I send a message on the group wall! This is getting very annoying. Would not recommend.

Date of experience: November 9, 2020
Georgia
1 review
3 helpful votes
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This is just amazing
January 4, 2019

Ive been playing roblox since 2013 and it has made many positive and negative changes. Roblox gets more popular every day and that is lovely. Even if they add new things such as "arthro," which had bad reviews, the game continues to amaze me and its perfect. Of course people give it bad reviews for online dating, insults, and bullying. However roblox is not a game designed for online dating or anything in that manner. It is against roblox rules to do any of these things and if you have a problem you can report the player. If something bad happens, blame the player that caused it instead of the game itself.

Date of experience: January 2, 2019
Washington
22 reviews
21 helpful votes
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Roblox is very flawed yet fun. It is fun to make games when roblox studio doesn't give you a hard time. Its also a very easy game to play. I would send a screenshot of gameplay but unfortunately wifi is down at the moment. However if you want to play it you need to create an account as guest accounts have been permanently removed. If you have enough money on your credit card you can be able to purchase the game's currency(robux) to buy a lot of cool stuff and even advertise your games and other contents.

Date of experience: September 26, 2023
GB
1 review
3 helpful votes
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THIS GAME IS AWESOME!
March 27, 2019

I think this game is perfect for many people, if you do not like a game you play on Roblox, it's ok because there are thousands of games by over real people and don't worry, parents, Roblox monitors all games for inappropriate games and bans them.

Date of experience: March 27, 2019
Connecticut
1 review
1 helpful vote
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Worst customer support on any game i've ever played, 10 years playing now & i've had some problems over the years & not ONE time has roblox helped me. Sad to see nothing has changed in the customer service side of roblox. Shame on you guys.

Date of experience: May 19, 2022
South Africa
1 review
1 helpful vote
Follow Yuliya S.
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Was checking on the price of Roblox and everywhere advertised as free. When it comes to an upgrade it wouldn't update without payment method, after payment method was added it charges around 10$ without even notifying that it will charge curtain amount. Unacceptable

Date of experience: May 20, 2023
Tennessee
1 review
21 helpful votes
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Stolen info
July 13, 2020

Over the weekend I got $19.99 charge on my credit card... I have used the online form twice but no response back from Roblox... I have called the number provided and left a message twice... No response...
I have never had an account. I did not authorize the transaction... Guess I'll have to let my credit card company handle it since Roblox doesn't seem to care a crime was committed on their service...

Date of experience: July 13, 2020
Florida
1 review
8 helpful votes
Follow Dylan M.
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When I joined Roblox, I found many enjoyable games and had quite a bit of fun. The issue? A majority of these games are overrun with cheaters who ruin the entire experience. Roblox does not seem to take much action against these cheaters, so I've decided to go with a 2 star review.

Also, please for the love of god ignore the 5 star reviews and 1 star reviews made either by Roblox fanboys or people who have some vendetta against Roblox. These reviews have clear bias and won't help you at all.

Thanks,
-Dylan

Date of experience: May 14, 2020
Maryland
1 review
0 helpful votes
Follow Chy Y.
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If I could go back in time I would not let my kids play Roblox. I don't see any educational value at all to all the people who see it as that. Games hacks occur to trick others into the innocent kids into losing stuff in the games. But worst of all is that actual account hacking (unauthorized access) occurs and is more common than you think where the person can steal your kids name and birthday information, steal their robuc (money) and their inventory from the games. And even worst roblox support sucks. It's like they don't care that people are hacking into their systems or even servers.

Date of experience: January 24, 2023
Kansas
16 reviews
11 helpful votes
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Cringey
March 12, 2018

I mean we all know about roblox by now, In my opinion it's a game for ether children or adults that have nothing better to do. I mean i've played this game and i liked this game for a long time but after awhile it just got really weird i mean just look at the games that you could play, most of them are ether online dating, or games that make everyone cringe. Also it's nice to know that people can cheat there way in that game because who wouldn't want to play that game right?

Date of experience: March 12, 2018
GB
1 review
4 helpful votes
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Good, but a few issuses
October 26, 2019

Roblox, a great online gaming service. I've had this amazing game for 3 years (2019). But even the best of games need bug spray, and by that, I mean there are some bugs. For example, I tried to join a game, but it said that, 'Guests are not permitted in this game.' I checked if I was logged out and I wasn't. Please tell me if you have experienced this issue before.
Thank you.

Date of experience: October 24, 2019
GB
1 review
8 helpful votes
Follow No N.
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I have been playing roblox for five goddamn years. What kind of dumbass adult lets their kid search up inappropriate stuff anyway? Also, who the HELL, doesn't know about the block button. Oh yes I can see the so called "adult veterans" of ROBLOX. Very nice indeed

Date of experience: March 14, 2017
Malaysia
1 review
4 helpful votes
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Biased
February 17, 2019

You don't just ban people because you dislike them or that they behave inappropriately OUTSIDE your game. As long as they follow your ToS while playing roblox it's fair game. Your rules only apply to your game. Why judge people base on their out-of-game behaviors in your game anyway? That's an incredibly immature thing to do.

Date of experience: February 17, 2019
California
1 review
7 helpful votes
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One of the best games I've played... Until just yesterday my account got a 7 day ban for no apparent reason. It just said something that was totally normal. Who would say "I'm gay" and get a 7 day ban? I'm confused and I thought it was a joke to someone, and some nerd, or idiot just reported me for just that. I see people saying "You're gay" to some other guy and when I play that game again, I can see that same account every time. I'm just gonna move on to another good, and much better game, Asphalt 9. Totally more balanced than this crap. Never gonna reccomend this app to a kid either!

Date of experience: October 2, 2019
Ohio
1 review
4 helpful votes
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It sucks
May 31, 2020

It was fun, but not after I, for some reason got kicked from roblox. I was just playing big paintball and then all of a sudden, it said my account has been kicked. I really hate roblox for doing this. I had done nothing wrong to deserve this and then they go ahead and do that?! Roblox sucks

Date of experience: May 31, 2020
Oklahoma
1 review
18 helpful votes
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For all of the people writing 1 star reviews its not roblox's fault its your supervision. T
The games on it are great the community is great and if somebody is annoying or bullying you, you can just block them.
Overall Roblox has kind of fallen a little bit but not much.
And all the inappropriate stuff like (sex, gore, satanic) stuff gets banned fast.
With many games like (Jailbreak, Phantom Forces, Meep City, Liberty County) there all great games.
And if there is a problem with the game like a bug your can just report it to the developer.
This gets a 5 stars from me excellent

Date of experience: July 27, 2020
Kentucky
1 review
6 helpful votes
Follow Speedy M.
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So, all these reviews you see here about child predators and people being racist, this can all be prevented. Parents who let their kids on the internet simply don't try to monitor what they do I bet half of you don't even teach your kids what not to do online and what's actually ok to do! Then when they do something that is unacceptable in your eyes and you find the source you blame that instead of your terrible parenting skills. Roblox is a really good game for kids, as a parent you can make your own account and enlist your child under your care. They cant change their settings and so you can monitor what they do if you do this 1 thing. Your child's safety is guaranteed as long as their DOB is not false, since Roblox's chat filtering system practically blocks everything, You cant even say kk cause it blocks it out so they cant even combine 3 k's into 1 line of text. This game isn't bad its really only the parents being negligent to their child's actions on the internet...

Date of experience: July 14, 2017
New York
1 review
24 helpful votes
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Be careful
April 6, 2020

Watch out folks
Keep eye on your Itune account. I trying to find out now if my iTunes account is compromised. They just made over $300 worth purchase of Roblox coin with in 24 hour from my ITunes account. I have already change password cancel my credit card and stuff. I think there bunch of hackers on Roblox they should do more protect customers. Am very unhappy no more Roblox to my kids

Date of experience: April 6, 2020
Australia
1 review
0 helpful votes
Follow Jack M.
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Be aware when buying robux as they don't make readily available how much robux you're getting buying gift card or purchase.I personally think is a rip off and not getting your moneys worth. Every time you donate robux to a player you end up paying a percentage to roblox owner. It is a money making game from kids who are addicted to it.

Date of experience: September 3, 2023
GB
1 review
0 helpful votes
Follow Suzanne M.
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I wrote a long detailed message to support explaining that my son had made an error on his account and I needed it rectified. They responded by sending me the exact text that was already available on the website and irrelevant to my request. I replied explaining that their response was not helpful at all and they wrote back to refer me back to the text and closed the ticket. I don't believe it even reached a real person.

Date of experience: December 28, 2022

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
304
value
271
shipping
172
returns
202
quality
274
+265