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Florida
1 review
0 helpful votes
Follow Nat K.
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This game should be removed from the kinds! It should be illegal to play it! Terrible horror games, blood, shootings… strangers texting kids. Almost impossible to block! Do not allow your kids to play!

Date of experience: February 24, 2024
Australia
4 reviews
9 helpful votes
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Licenced Crime
September 14, 2020

Avoid like the plague. Take money without giving goods. Pass your CC details on to an unknown/unauthorized third party to take 81c and 70c forever - hoping you wont notice.
Don't bother dealing with them directly, will string you along and then lie to you.
Buyer Beware - Children beware.

Date of experience: September 14, 2020
GB
3 reviews
3 helpful votes
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I disliked the way roblox manages in experience purchase. For one of skibidi games, I purchased quite a lot of stuffs for me and my nephew but after a week time, the game has disappeared totally. I contacted roblox team and I was told to contact the creator directly but I do not have any other way to contact as that particular game is not there at all. In that case, the roblox team is unable to help as they do not have access apparently. This is a complete rip off as customer pays money for passes but they remove access without refunding or notifying of removing access. This is a total disappointment and I won't buy any in experience passes in the future. I would encourage all adults or parents to do the same.

Date of experience: September 26, 2023
Australia
1 review
0 helpful votes
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AMAZING
February 12, 2021

Roblox is fun because of all the games you can play my favourite is arsenal its a first person shooter gun game so when you get a kill you get a new gun but you can get really angry with yourself playing it

Date of experience: February 11, 2021
South Carolina
8 reviews
15 helpful votes
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Roblox can be fun but it can also be a bad website that u can get bullied on. Just if you have roblox than please be careful because one minute you could have 100% self confidence and the next you could have non.

Date of experience: July 1, 2020
Pennsylvania
1 review
0 helpful votes
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Worst company EVER
November 22, 2020

So my daughter had 100.00 gift card and had 10,000 robux well before she could use it the company took 5650 of her robux. Company said nothing they can do she shouldn't trade meanwhile she didn't do anything. These people are a joke. Stealing from a child shows no transaction just roblox took your bucks. These people should be sued

Date of experience: November 22, 2020
New Hampshire
2 reviews
11 helpful votes
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Not a safe site
May 25, 2015

Would def NOT recommend, not safe. My 12 year old daughter was showed how to download skype from a person from Nertherland so that person said. And was asked for credit card and checking info my info. So be careful people hide behind the computer.

Date of experience: May 25, 2015
Arizona
1 review
4 helpful votes
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Customer service
September 15, 2021

I was banned for something completely out of my control I was looking at admin guis in there Roblox studio toolbox and found something but the script had something against there terms which I did not know because the buttons names never hinted anything like that and I got banned for just for clicking on the button to execute it which froze my game something that could have been avoided if they took the time to remove stuff like that in there own tool box but they rather ban every clueless person who uses it and customer service won't even look at the script them self

Date of experience: September 15, 2021
Nevada
1 review
1 helpful vote
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Not the best
December 16, 2017

It used to be good but then they started to remove everything (like tix and the forum) and they have a very bad chat filter system. They only grant good features to the "premium" members, like developers or people who pay for stuff. They also say the want to keep it safe, but really they ignore everything, and ban people who dont pay for stuff. Mostly a stressful waste of time.

Date of experience: December 16, 2017
New Jersey
11 reviews
28 helpful votes
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It's great!
September 22, 2012

It's great! It is a fantastic way to express your creativity. You can create new fashions, build anything you want (literally), meet other people, hang out with friends, and a lot more! It's even more fun when you invite your real-life friends to play with you!

The only problem is, well, with all the cool features, it's a bit addicting. And by a bit, I mean extremely. Make sure you take a break every now and then! Anyways, it's a great game. You should play it.

Date of experience: September 22, 2012
Ireland
1 review
0 helpful votes
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Roblox is fun.
May 14, 2019

Once you join you have a account. BTW I played for 4 years and the rudest thing someone said to me is "your dumb". So don't worry if you don't want this happiningnyou can go to the gear aka settings and you will see types of topics, so go to the privacy and you can choose stuff and if your child wants robux you can buy him Builders Club. (It gives him the ability to create groups and sell clothes which can make him more robux and he will get daily robux each day for a month). Roblox is a fun game, to avoid rude people on it just don't chat in the game or don't make it seem like your 4. And if your worried about your kids tell strangers your credit card number because if you say 123 it would end up as ###. Now you have Al that done you will be safe and you can continue! And have fun! BTW I bought Builders club and it is worth it.

Date of experience: May 13, 2019
Belgium
1 review
4 helpful votes
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Roblox doesn't give a single $#*!
March 27, 2024
Updated review

I'm convinced that the entire roblox support team and roblox itself gives 0 care about their player base, why have options to send feedback if you aren't even gonna consider. Not to mention the long waits for ANY roblox support email, you guys ban for no reason, get mad when somebody sends email proof of somebody breaking the rules by using ingame names to bypass or other stuff. "explaining" how the report button does work, and no. No it doesn't i'm sorry but everyone in the community agrees about the lack of care in the support system and that none of you listen to your player base. It's a multi trillion company and yet you can't keep your site up, have good moderation etc, and let's not forget the meepcity incident. You say you value childrens safety yet ive seen kids as young as 6 on voice chat, ive seen so many dating games on roblox, gambling and almost every game on the front page is a cash grab. Roblox is supposed to promote creativity but any actual good games get swept under the rug. I know this comment won't do anything since again, you guys just don't care but if there is even the slightest chance it does speak some sense. May it be.

Date of experience: March 27, 2024

Unrightfull support
February 28, 2023
Previous review

So, i was hacked once and didn't get it back even after showing my id, showing proof of premium and when i finally got it back. My vc and age was changed by a hacker, i showed id 5 times waited month's they kept syaing it's my fault then FINALLY got it fixed, now i'm banned for a day because i stood up on vc against somebody who was spreading hate speech of LGBTQIA+ with his religion and wearing a bypassed naked shirt. I was banned for "discrimination" for saying " why should anybody care for your religion when you use it to spread lgbtq+ hate"

Date of experience: February 28, 2023
Texas
1 review
14 helpful votes
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Zero star
November 7, 2015

Roblox is full of hackers and it is not safe for kids, they always steal your identity and steal your money and the company is so corrupt I might sue them because we notify them about someone stealing the identities of the our kids and they do not do anything. My friends kids they stole their identities and we gave them the email of the one who hacked account and they do not do anything because they want you to buy more roblox.
The same person hacked the account of my kid 3 times and we gave the company his email and he still does with the same email. Either he works for the company or the company is full of thief. That is why I will be suing them next week with some other parents

Date of experience: November 7, 2015
Massachusetts
1 review
1 helpful vote
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Robbed my kid
August 15, 2020

Worst game in the world my kid adds money onto her game the game glitches and then they take half of her stuff I feel like they purposely screw with the game just so that people buy more stuff which in reality just pisses off people and we delete the game absolutely scandalous they robbed my kid not the first time either scumbag Roblox get your $#*! together

Date of experience: August 15, 2020
New Jersey
2 reviews
1 helpful vote
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Favorite online game!
December 15, 2021

(keep in mind, this is just my opinion!)

Believe me, I played Roblox for 3 years now. What I can tell for sure is that people seem to have VERY different opinions on Roblox. (Some people hate it, some people can't survive without it.) And I'm one of those people that can't survive without it. There are over 40 million games created by users on Roblox, so if you decide to play you might find one that you actually will spend time of your life playing. You can also customize your avatar, create groups, make games, etc. So yeah you get the basic idea. But what I love most about Roblox isn't about what I just listed. I love Roblox because of how many friends I made! The first thing I do after school is hang out, chat, play games with my friends on Roblox.

Roblox is really the best game that I ever found.
Hey, if I hadn't I'll be bored all the time.
So yeah, if you don't play Roblox I'd recommend joining.

Date of experience: December 14, 2021
Washington
1 review
0 helpful votes
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Roblox Is An Amazing Game! I've been playing for 4 year's and it's been an amazing experience all though there are lots of issues', Like how the customer Service is awful, but it's still an awesome gaming platform! Even my cat loves it: 3 And Jimin love's it!.

Date of experience: March 9, 2021
Florida
1 review
2 helpful votes
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Not 11+ but great
February 24, 2019

Im only 9 years old and I get why people think 9 year olds should not play but I really like it. I see people who think 9 year olds are not that smart but not me, i know lets just say roblox scam bots are not legit. So id rethink 11+

Date of experience: February 24, 2019
Canada
1 review
3 helpful votes
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Very poor quality products
September 25, 2019

Poor quality products: at child's request, I paid for 2 VIP items, magic carpet and rainbow hyperbike does not work at all. I asked to be refunded and they want me to provide feedback to the developers. After I paid for something that was supposed to work, they even want feedback to eventually do more business. These items should be absolutely free, so do not waste time and money.

Date of experience: September 25, 2019
Virginia
1 review
0 helpful votes
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Terrible
July 2, 2023

Roblox newest update put in an anti-cheat engine to prevent cheating but makes it so people can't launch game from the site and the desktop apps from the site and microsoft store load slower the molasses, I do not recommend Anyone play roblox at All.

Date of experience: July 2, 2023
Pennsylvania
1 review
5 helpful votes
Follow I-Dont S.
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Roblox may avoid banning exploiters, but I love it! I play it every day and I would recommend for people to play it, especially the game Robeats! But beware the free robux games. THOSE are scams! I've actually HAD experience with scams before, and got hacked. I got out of the hack by simply changing my password and I'm playing just as normal again!

Date of experience: May 21, 2020

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
304
value
271
shipping
172
returns
202
quality
274
+265