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RobloxReviews 1,088

2.1

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Roblox Reviews Summary

The overall reputation of the company is mixed, with some users appreciating the variety and enjoyment offered by the platform, highlighting its engaging games. However, significant concerns have emerged regarding customer service, particularly in handling unauthorized charges, account recovery, and banning practices, which many find unjust and poorly managed. Complaints about inappropriate content and inadequate moderation further contribute to dissatisfaction. Overall, while the platform has a loyal user base, its customer support and content moderation practices require substantial improvement to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
308
value
276
shipping
176
returns
207
quality
280

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Illinois
1 review
7 helpful votes
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Really just a bad game
October 20, 2019

If you wanted to say anything on roblox... well guess what, you get banned. It's also a complete money steal, and roblox makes you wanna get robux ALL the time. Everything costs robux, and if they don't they are the worst made things in the world, and look plain ugly. You get made fun of so much that kids have been through actual depression. Oh yeah, did I mention that im a 12 year old that met a child predator. He added me on discord thinking he was gonna be a normal person but ended up sending me porn. Would never recommend to anyone. Babies, Kids, Teens, Adults, Seniors (especially) and to just stay away from this game

Date of experience: October 20, 2019
Texas
1 review
2 helpful votes
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Fix Moderating
October 22, 2019

This is a very good platfor but. In meepcity everyone is saying stuff like A* B* SH* F* S*X stuff like that also youtubers such as flamingo got banned for saying the word "yes". Exploitiers are just wild. In otherwords roblox is a good platform just PLEASE PLEASE fix moderating!

Date of experience: October 20, 2019
Canada
2 reviews
3 helpful votes
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Roblox game
October 19, 2019

Don't let your child roblox they get your money away even a little information you provide. It is made my evil person, scammer!

Date of experience: October 19, 2019
Georgia
1 review
1 helpful vote
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Roblox is a great game! As a Roblox player for two years I know what the community is like. The site itself is perfectly safe it's just the Roblox community you need to be careful about. Kids on this game like to be very annoying and immature. Some of them going as far as cussing in the Roblox chat and doing erotic roleplaying. I would say that if your kid is young you should monitor them. Doing so would fix a lot of problems within the community. If you want to go further you should make sure your kid's account is under 13 (Activates safe chat). You can also disable chat in the settings. Another feature that is very useful but not many people know about is the mute feature! All you have to do is type /mute username in the chat. Doing this hides the person from the chat and you can no longer see what they type. You can also block users if you want, but it does not hide what they say in the chat. So my opinion on Roblox is, that it is safe as long as you watch your kid and take precautionary measures.

Date of experience: October 19, 2019
Ohio
1 review
3 helpful votes
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I love this game!
October 18, 2019

Well, you should play it because it is fun and you can have a lot of friends there and if someone bullys you block them then leave the game!

Date of experience: October 18, 2019
Estonia
1 review
5 helpful votes
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Parents are insane.
October 16, 2019

Hear me out, Roblox is a FANTASTIC game, i've played it for 4 years now, the insane parents that say: oMg r0bLoX iS s0 bAd beCaUsE tHiS hApPeNd tO mY ChIld! 1, ITS NOT ROBLOX'S FAULT, its your stupid kids fault for actuallly falling for it, yea sure alot of 5+ year old children play this, but its your fault for letting them play unsupervised, i do suggest playing Roblox, its really fun.

Date of experience: October 16, 2019
Texas
1 review
2 helpful votes
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Roblox is a good game for kids. It's also educational. Some parents do not like roblox, but they never really played it. I have played many fun games on roblox. Also roblox got more moderators then any before. So you don't have to worry. Roblox is also a free app unlike minecraft having to pay 7 dollars. Save your money and let your kids play roblox.

Date of experience: October 11, 2019
Florida
1 review
0 helpful votes
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Awesome but, why is ROBLOX so money hungry now?
Oders running around having, well you know what I mean...
Scammers going crazy now that tix are gone but a good thing is the new convert to robux button. It is the only way to get free robux
And fun games.

Date of experience: October 11, 2019
New York
1 review
2 helpful votes
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What is this
October 7, 2019

What is with some of the people here. Yes there are some people like what the other reviews say but it's not all that. I have found some of my favorite games on here and it's what got me into rhythm games and I am still playing many today. To the people that are seeing this here's some good games on roblox. Rosu (an osu mania port) sound volblox (version of the arcade game sound voltex) robeats (preferably the community server) and one of the best games on roblox in my opinion robot 64

Date of experience: October 6, 2019
Massachusetts
1 review
0 helpful votes
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It's a nice game, I've been playing for about 3 years now. Yes, I could the community is getting a little bit worse, but it's not roblox's fault. The games are fun, easy controls, sometimes laggy, but heck. Who cares. I took away a star because of the chat filtering. Now, I know about safechat, but c'mon. I've been on games with users bypassing the chat filter and saying the f word just by using a different formatted F. I've seen people getting tagged just because they miss-typed a word. Also, the banning system. Getting banned for having an opinion and saying a word is a little annoying. But overall, it's fun, just make sure to monitor the games your child is playing, because there will always be bullies, and exploits, so keep in mind it's not roblox's fault. Nice game though

Date of experience: October 6, 2019
California
1 review
1 helpful vote
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Loving Roblox
October 4, 2019

Roblox is a fun game and there are endless stuff to learn and explore, you can make new friend and I enjoy making videos on Roblox games and other youtubers. I hope Roblox becomes the best game in the world. Others also learn how to script their own games and make models to be in a fan made FE2 game or FE2 Map Test. And my wish is that EVERYONW STOPS HATNG ROBLOX #Robloxforever
-Wyatt_Komatsu

Date of experience: October 3, 2019
BA
1 review
6 helpful votes
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ROBLOX is used to be kid friendly game, but this is now cancerous, you say something that is innocent and YOU GET BANNED, and when you say like $#*! or $#*! you're not banned, filter system is horrible, every word is tagged. People are going hardcore when ODing, ODing is against rules yeah ROBLOX just wants them BECAUSE THEY GIVE HIM $#*!ING MONEY, ROBLOX IS SO MONEY HUNGRY AND GREEDY AS $#*!. Exploiters are bunch of kids who suck at PVP games so they come in and play unfair to some $#*!. ROBLOX moderation system is just full of bots, they can't even ban a rule breaker, when you send report nothing happens. Games are now pretty boring and no originality on it. ROBLOX does not care about exploiters or other rule breakers, he just sits and grabs a drink. I never recommend this trashy game to a kid. Youtubers that play ROBLOX either OD or clickbait, ROBLOX community is pretty much filled with toxicity and salt, you can test it yourself, I get banned for stupid reason, i even got banned because i said "Y". ROBLOX seriously sucks $#*!, please do not play this $#*!.

Date of experience: October 3, 2019
California
1 review
7 helpful votes
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One of the best games I've played... Until just yesterday my account got a 7 day ban for no apparent reason. It just said something that was totally normal. Who would say "I'm gay" and get a 7 day ban? I'm confused and I thought it was a joke to someone, and some nerd, or idiot just reported me for just that. I see people saying "You're gay" to some other guy and when I play that game again, I can see that same account every time. I'm just gonna move on to another good, and much better game, Asphalt 9. Totally more balanced than this crap. Never gonna reccomend this app to a kid either!

Date of experience: October 2, 2019
Kansas
4 reviews
5 helpful votes
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Have not played for 2 years so some things could have changed. But one guy who made a one piece game and closed it for a 3 month wait update wasting so many vip server paid for was banned. I never heard of any hackers getting banned. A lot of game are based of other video games and anime etc. Liked pokemon, was really fun, and then nintendo shows up and shuts all those games down. Roblox should of seen something like that happening and should not allow certain games to be published on roblox. Had so many hours in those pokemon games and was very sad to see them go.: ( Hackers ruin games, but they are mostly in pvp games, so non pvp games you are good, like shark bite or titanic simulator (which is a role playing game and it was fun to chat and watch a boat sink). When i was younger i would have gave this four stars but i would have to give it two stars since hackers in jail break, one piece games, poor support, hackers trying to steal your account. So not kid friendly.

IF your kid is going to play roblox games, don't play ones that say Free Robux. Roblox does a good job at shutting them down as soon as possible. Don't copy any links users might tape in the ingame chat. Activate two step verification. I had a few emails 3 months apart of someone requesting a password change. Only reason i'm leaving this review, because those emails reminded me that i did play robox.

Date of experience: September 30, 2019
GB
1 review
2 helpful votes
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When I report someone it doesn't do anything at all and I still get bullied. Also, on another account I have put the right password in and it doesn't accept I couldn't get in my account and I have been putting in the right passwords for the other accounts I made and it STILL doesn't accept. This is around my 5th account which im not logging out of because I forgot my password, try logging in my phone, put ''forgot my password '' and it DOESN'T deliver, Anyways I am still mad so hopefully You can change this, hopefully I mean is you have to please I am begging to you to make this game even better!

Date of experience: September 30, 2019
Florida
1 review
8 helpful votes
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Roblox not kid friendly
September 28, 2019

My kids account got hacked, and Roblox didn't want to reinstatte what was stolen, as Roblox promised. It wasnt a lot, and I expected more from Roblox. If you are a parent beware of account hacking, and make sure you enable two step verification, and if possible avoid using Roblox they are not kid friendly.

Date of experience: September 28, 2019
Ohio
1 review
3 helpful votes
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Good Game
September 26, 2019

Roblox is a game I've been playing for about almost 8 years now. I've had a lot of experience playing this game and that I suggest 8+, otherwise looked after by a experienced player or adult. There might be guns and stuff yes, but it must be expected for a platform where a player can make whatever they want. (Following the rules...) There are the problems here and there, like bad chat system, not the greatest moderation blah blah, but in all seriousness. It's a great game. For more older people, there's evening functioning groups like Hospitals, Cafe's and other businesses that are popular. I still play to this day and that it's a great childhood game.

Date of experience: September 25, 2019
Canada
1 review
3 helpful votes
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Very poor quality products
September 25, 2019

Poor quality products: at child's request, I paid for 2 VIP items, magic carpet and rainbow hyperbike does not work at all. I asked to be refunded and they want me to provide feedback to the developers. After I paid for something that was supposed to work, they even want feedback to eventually do more business. These items should be absolutely free, so do not waste time and money.

Date of experience: September 25, 2019
Tennessee
1 review
0 helpful votes
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It's. Okay.
September 22, 2019

Roblox is a semi-decent game. I recommend it to SOME people, maybe just not everyone though. The moderation system is not so great, and so is the chat filter, and some of the players can be a little toxic. But, eh, I guess it's okay if you want to have fun.

Date of experience: September 22, 2019
Minnesota
1 review
1 helpful vote
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ROBLOX is a game I've been playing for 2 years, it is very enjoyable. A lot of people are complaining about the "toxic community" which my be true in some ways, they are some inappropriate people, if you ask me it is very easy to avoid these people, if you want a game where your son/daughter can have fun with other people without having to worry about predators here is what you should do.
1. Limit the friends they add
2. Tell them if anyone asks them something personal to tell you. (Your kid also needs to know what is personal and what is not)
3. Tell your kid that if someone if bothering or bullying them then block them.

ROBLOX can be non-kid friendly, Examples: Bypassed audios (songs with bad words in them) these usually get taken down by roblox by a week or less, Games on the platform that are very inappropriate. Usually these get taken down if you report them. Don't leave yet and say no to roblox just listen

It is very easy to turn roblox into a very kid friendly game first of all you can disable chatting with other players and even people who are added to your kid not able to join them or talk to them, maybe go through their chats if you're gonna keep them on like once a week.

If your kid is mature and you think he can handle any swearing bypassed things you can let him in without worrying, but the steps above will get rid of these inappropriate things that can get into roblox from the steps up above.

Your child should at least be (in my opinion) 7 or older

Date of experience: September 21, 2019