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Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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For the most part, I am happy with the service. The only comment/criticism I would have is that it would have been nice to have more communication from either the driver or Roadrunner on the delivery status. I was having my car transported during inclement weather, so I knew delivery would be delayed. But I had to keep calling every day, and sometimes multiple times each day to find out when delivery was expected.
I had my car shipped from Virginia and it arrived ahead of schedule! I will definitely use Roadrunner for all my major shipping needs!
Easy access and fast with quote.
Went as promised.
Mylor Menedez has been prompt in answering my questions. Your site is informative.the father/son drivers who picked up my car were prompt, flexible, helpful, very professional and kind. I was extremely comfortable with them and felt certain my car was in the best hands!
Excellent Service for a cross country auto transport.
Dealing with Roadrunner it self was simple and no hassles. The driver was on time, easy to stay in contact with, but there one small issue with him. But overall, getting our vehicle back was easier than going up there in the snow to drive it back. Somewhere during transport, someone threw crushed tomatoes and peppers on the vehicle, I called customer service and they were willing to help if I couldn't remove it, majority came off with first wash with no damage, but I will work to get the rest.
Very easy to book with no hassels have to wait on shipment to see how well it is delivered bad experience with last company!
Outstanding
It has been very helpful
Very pleased with the service! Prompt pickup and delivery
I booked automobile transport on line for $645. A few days later they called and said they couldn't do it for less than $745. The night before pickup at 6:00pm, they said they couldn't do it for less than $845! I cancelled pickup and drove the car myself! Thank Goodness I didn't have plane reservations! I will never book them again and suggest everyone books elsewhere!
Answer: Via the website it was pretty easy and they called once. But, when giving updates, they didn't call as promised and just emailed.
Answer: There are many shipping brokers and definitely do your research. I've shipped over 12 times and this has been the absolute worse experience I've ever had.
Answer: 8 days after I paid extra money than initially asked for