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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Had some issues with the website freezing up and I hope my card was not ran twice...but other than that it is good so far.
Clear to understand and quick result. My car arrive shortly after I arrived to my new home, wow! Thank you.
The car arrived on the day they promised and it was in good condition.
My only problem was regarding communication. The woman who I talked to about when the car would arrive told me I would get a phone call two to three hours before the car would arrive. I called in once in the morning, and then in the early afternoon. There was still nothing they could tell me about the time, but she said again, I would have notice. A few minutes later, the guy called and said he was in my town and he would arrive in 20 minutes! So that was a problem. I am just glad I was at home.
Everything was as stated. The driver was prompt and the price was fair.
My vehicle delivery was delayed by over a week due to the driver's truck having mechanical issues. Although the driver was apologetic, I was very disappointed with the lack of communication and way the situation was handled.
Full pay option 3% fee does not mention that it is for CC use ( that is fine), they need to be clearer about the fee...
The 2 guys that picked up the car kept us informed about their arrival, arrived at the beginning of the window, loaded the car and were very courteous. The informed my daughter that they were running late and when she told them she would not be home on Jan 2, they delivered the car early on New Year's Day. Again, very courteous. I would definitely use them again and recommend them...
I am a satisfied repeat customer.
I had a great experience with Road Runner would use again hands down!
Pleasant. The gentelman I spoke with was very knowledgable and understanding. Very positive.
Excellent overall transaction from my inquiries to ship my Bronco from Seattle to HESPERIA Ca. They told me who would be picking up and delivering. Time of pickup and delivery was right on. In fact she was delivered ahead of my expectations. The driver kept contact the whole trip. Very nice and professional Experience for me for being the first time I have ever shipped a vehicle. If the time comes again I know who to call. Thanks to all involved and especially Rus Racing llc
In your terms and conditions it states countless times how roadrunner isn't liable for anything, ever, anywhere. But on your webpage on the top you advertise that your reliable, licensed and INSURED. This contradiction seems deceptive. I,m very worried... Would've been nice had the driver spoke english.
You have an excellent Website. The delivery to my cousin was complete. His only complaint was that he had to take delivery at 3:00 am of his vehicle in the snow in Pennsylvania.
None
Excellent service. Everything as promised.
It was aweful did not receive my car when I was supposed to. Driver or company never contacted us on delivery. Police were involved when car was delivered. I will never use this company again.
Did one before from Missouri and it worked out great...hopefully this one will too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members