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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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So far so good.Will wait for delivery
Easy online process.I really needed to have my auto picked up the day before I scheduled my move. I thought everything was confirmed. However, there was no driver until three days after my move out of state; just after a new buyer took possession of my house. I was now in another state and concerned that the scheduled driver would have difficulty obtaining my vehicle which was left unsecured so that it could be transported. I could not reach anyone in your company at the time. I would have appreciated an email or phone contact.
However, the driver who finally got my car was very helpful and pleasant.
I appreciate how clear and simple the process is described on your website I also like the fact that I'm not paying anything until my carrier is assigned. Another plus is that I can pay the full amount without having to shuffle money to a relative or have them pay. It seems very professional. Had a little trouble scheduling with the driver but once he picked up the car it was delivered on time and in great shape.
Excellent driver (Nathanial)! Overall price was a bit high for us, but no complaints at all about the service by this excellent driver.
Fast and easy booking process :)
Very easy to do and less expensive than other shippers.
So far so easy.
Buyer beware, quoted price of $771. Then price jumped to over $1,000 due to the fact that it was a larger truck. Be advised I used there quote calculator to figure the cost and entered the correct vehicle. Then when driver went to pick up the vehicle he said the vehicle had a lift. The vehicle was a stock pickup. Then the driver said it would cost an additional $150. Come to find out my vehicle was the last to pick up and would have to ship on the top anyway. Contacted roadrunner on all issues and got no help. Basically told me that if I didn't like to find another shipper.
Ontime, early than expected date...
Great service...
Thanks
SubbaRao
Gives me peace of mind that I don't have to drive Chicago to Detroit in February weather or fly to Chicago in the first place. Cost in travel and my time makes this basically a wash on expense.
No accurate tracking information, waited for calls that we're never received.
Whole process so far has been quick and
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members