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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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He picked my car up on 2/6 and I didn't get my car until 2/12 so I had no transportation. Something needs done maybe take a few hundred off the bill would be the right thing to do.
I arranged for a pickup in Denver. The company responded that same week with a pickup. The vehicle was delivered as promised on time.
Your professional job.
Thank you for your help.
I have a pickup for April 21 from
Englewood Florida to Setauket New York
It's was efficient and the company was very professional. The only con was the price variation from the original quote was 250 more than quoted
I placed my order to transport 2 cars out of state over a month in advance. They then called me 1 week before my pickup and told me that they found a company to move my cars, but now it is going to be $200 more than my original quote. I did not have any choice because now it is too late to go with another company. Then a few days later they call me and said that the original company to move my 2 cars their truck broke down. Now they have to use a different company, and it's going to be a different pick update. This will not work because my family was moving out of state, and we were all catching a flight the next day. I had to go back and forth with people on the phone, and they are incredibly hard to get on the phone. You are on hold for over an hour. They finally got someone to pick up my cars, the driver called me and said he would be at my house in 15 minutes, and this was a day before they were scheduled to be there. I had to tell him I was not ready; they were not scheduled to be there until tomorrow. He told me to be ready at 7AM then next day. We stayed up almost all night packing and getting the cars ready. The drive was 5 hours late. He then told me I can not have anything in my cars. This was not the original agreement. I was told I can have stuff in my car, as long as it's under 100 pounds, and the does not go above the window line. We just had plastic toys and stuffed animals that my child plays with. When the drive saw my car, he then said it's going to be an extra $200, per car because I have stuff in my car. I had no choice but to pay it, because we were flying out the next day and I had no other options.
Picked up the car, spoke with driver, took a walk around the car, tipped him $100, and left with the car.
All went well - just as expected - no issues - no delays - arrived early!
P.S. - get an alignment when your vehicle gets delivered to you
Delivery as expected. I would only recommend more accurate online updates of progress.
Excellent service great communication… would use them again
Helped me out of a hurricane situation (2nd in two weeks). Put the order in and the next day a driver picked it up in a vacated parking lot (due to overwhelming traffic) even as i was boarding a last minute flight out of FL. I received my car that same week, in great condition, and with proper communication throughout the transport journey.
Very thorough. The car had just been washed and waxed, but the pick up log stated that it was dirty, well, after traveling 3000 miles that was then a correct statement.
I received my truck in a timely manner. Excellent customer service, talked me this thru transport. Called me once my truck was delivered. Will use this again in the futuro.
Had two Separate moves in last month or so. Both vehicles arrived in a timely fashion. Would use these guys again. NEVER in My Life would I Ever use one of their competitors named Montway! Run as fast as you can to Anyone Else.
No issues, delivery went smooth to Rio Rancho just as requested
The driver arrived two days later than scheduled, but once he got to the house, everything went smoothly and the car arrived in Virginia in a timely manner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members