Road Runner Auto Transport

My original quote was for 750$. It went up to 1095$. After it was picked up and down the street 2 hours the price tried to go up to 1400$. Which then I said to leave on the side of the road and I would come pick it up. Was planned to be picked up and delivered by the 1st of February. It was late.

The only negative part of the service was I had sent emails requesting confirmation of my requested pick up time, and the basically were left unanswered. In the end though, the car was picked up and delivered as requested and scheduled. I would use them again, the car was transported safely and on time.

I would have liked the opportunity to apply the 25 dollar coupon offer that I received for a previous estimate last week and apply to this vehicle. I received a quote for transporting a corolla however, I have decided to take the Vue instead. Thanks

The pickup of my car was not on the date it was promised though it was communicated two weeks before. No one communicated on the delay. Need to call multiple times to get an answer on why it is taking long?

When they get someone tonpuckup my car they jacked up the price by $200. It cost another $250 as I have to rent a car till it was delivered. Not a pleasant experience at all.

I left Craig Ericson two phone messages but have not received a phone call. I still have questions and would appreciate a return phone call.

The car was not picked up as planned. On the day of the prearranged pickup, Roadrunner could not say when the car would be picked up. We had to cancel the pickup and make arrangements with another carrier.

I woul not recommend Roadrunner.

The transaction went very well. The consultant was very helpful. The driver was prompt and communicated to me with updates and flexible with pick up and drop off times. The cars were delivered without any damage. Overall this was a great experience.

The service was great and the driver kept us informed where he was and the pick up at our front door and delivery at the Hotel where we stayed was perfect. The driver even got our car washed, it was a very good experience!
We highly recommend it.

Thank you very much!

We will see when the car arrives safely.

There was $1,039 in road damage to the car! I sent the driver pictures of the damage to the driver side windshield pilar, he claimed a piece of wood fell off another truck when he was in Florida.

The schedule date and time to pickup the car has changed several times by the carrier. This is very inconvenient for your customer, especially the customer has the strict schedule to move out of the state.

Price is good and it was fast to book. Vehicle was picked up the day after the requested pickup day, but it was delivered one day early. Overall, I was satisfied with the service and I would use it again!

It was picked up a few days late and delivered a few days late. Overall it took 11 days so renting a car cost me way more than expected. But otherwise the communication was good and I knew this was expected. Car delivered in perfect condition, so overall good

So far so good
Delivery update - My vehicle was received over a week late. I was told this was due to a breakdown of the moving vehicle. My vehicle was also received with scratches and rub marks from trees. Roadrunner Auto Transport told me his drivers did not drive under trees. However there were broken branches in the bed of my truck.

The booking process was easy and convenient. But the pick up of my car was a day later than was scheduled, and the drop off was three days later than scheduled. That being the case, I had to make arrangements to accommodate the drivers, and was without a car for longer than I expected.

The service was great. There was a little bit of communication issues when the driver picked up the car, and later when the car was being dropped off. But the car was received and in the same condition it left. Thank you

This transaction was anything but easy. When I contracted with Roadrunner, I was led to believe my vehicle would be delivered within 2-3 days. It was not. Very poor feedback from the staff at Roadrunner, who did not explain the process more clearly until after about the 3rd call to them to see why the vehicle had still not been picked up. I will not be using them in the future.

The actual transport was great. The car arrived in same condition that it was picked up in. The only drawback was the pickup date was missed as well as the delivery date and the tracking feature was less than desired as it took multiple attempts to find out the status of the delivery. Price was very competitive.

The booking was smooth. But once the carrier was assigned, there was no communication between the dispatch and the carrier, so I could not get updates while my car was delayed. The car was delivered in same condition it was picked up in.