Thank you for offering the birch cradle board in the size I need at a very reasonable rate. Also your Customer Service person was helpful in guiding me through the my first order. Thank you.
Found everything I needed and when I called the company with a question, the rep was very helpful, friendly and courteous!
Good experience but originally it kept telling me there was a descrepancy in my zip code and kept sending me in a loop. So I had to go to a different computer to start fresh.
I would have appreciated knowing that there would be substantial shipping costs for this item earlier in the process of purchasing it. In any case, I look forward to seeing these panels, as it's my first purchase of them. Thank you.
The custom cradled wood panels are beautiful, well crafted, and arrived in perfect condition. Thank you so much!
Thank Goodness you are able to get my essential Daler Rowney watercolors for me. Your's is the 3rd company I have tried.
RexArt always produces a high quality product! I recently received a 48'x60' board that I purchased from another online company, because I was 'saving some money'...but I definitely got what I paid for! The back was completely coming off the front surface and the backing was falling off. I immediately regretted not paying the extra money to go with RexArt on this large board! Now I have to hire a carpenter to come fix it. -- my Rex boards came super fast, and were packaged snuggly in the box!! I purchase two 24'x48' panels and two 30'x30' panels, all in PERFECT condition! I've learned my lesson! RexArt all the way!! Thank you!
RexArt wood canvases are well made and shipped in perfect condition, This is my second order
LOve working with RexArt Leslie Ohnstad
Thank you for contacting me regarding back order issues with some pencils I was attempting to order. I am very happy with my purchase and glad I found your website. It's very hard to find a retailer who sells individual colored pencils. The ones that existed in my area are no longer in business. I plan on ordering from your site again.
I did have issues with the panels I received, but upon contacting customer service, Rex Art gave me a full refund for the problem panels. They were very prompt in responding to my concerns and were happy to resolve the issue.
A nice selection of sizes for cradled wood panels. Some sizes are hard to find (like the 22x30" which fits Arches Oil Paper perfectly), but you have them.
I am very happy with my two very large cradled boards. I took a chance and didn't get extra packaging, and Fed Ex came through without any damage to the boards beautifully.
This is my second large order from Rexart. It's my second because they performed so well on my first. They are a great little company and they have earned my loyalty. They are VERY RESPONSIVE and courteous and seem to really care about their customers having a positive experience. When one of the canvases i ordered showed up damaged ,they immediately took action and refunded the money . There should be more enterprises out there that take such pride in providing such great customer service. Keep up the good work!!
Note that the issues I contacted RexArt about were not actual issues, but rather additional clarifying requests to confirm the carrier info and it was provided promptly.
Search function on site is not great, otherwise a good experience. I look forward to seeing if I like the custom canvas.
I have the same apartment number as my street address, and they called right away to make sure the redundant number wasn't a mistake on my part, so they definitely look carefully at their customers' orders!
Excellent, you were the only store that I know of where you can buy stretcher bars not in bulk, that is awesome
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