I have been buying from Rex Art for years when I first started collecting art. I purchased a number of art portfolios that over time, turned out to be horrible and a very poor product design. Right before I came to the conclusion that there are better alternatives, I spent over $100 on refill pages from Rex Art. I realized I will never use them and contacted them 30 days after their return time. They are still in the package, never have been opened and I was willing to pay return shipping and a 15% restock fee. They would not take them back. They didn't realize I am also an artist and going forward, they lost a SUBSTANTIAL amount of money in lost purchases I will never make from them. What short-sighted bozos!
For my artwork, I usually required a custom-sized wood panel. So, bought one of them from rex art and I am so surprised with the quality which they provided. Received the product in well packed manner.
On time service. Overall great experience.
We have been ordering from Rex Art for quite some times now. They not only offer top quality art materials but being a family owned business they make sure that their customers get the best service you could hope for. Always happy to answer any questions and offer advise on the use of materials.
We will be back again and again. Thank you all at Rex Art
Kat & Rocky Hawkins
I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.
Best company I've ever worked with ever. I ordered about 20 items and they sat on the phone for about 20 minutes helping me walk through check out because I had trouble with my computer. 2 days later my supplies were at my doorstep. I don't think I'll buy anywhere else but here at Rex Art for my art supplies!
My husband is a painter and builds all of his canvases. He relies on RexArt exclusively to source his canvas due to the excellent quality and price and prompt shipment. We placed an order for a large roll of 54" canvas online. Marshall in customer service immediately called us to let us know the manufacturer was way behind due to COVID closures. He worked with us to find an interim solution of a smaller roll to allow my husband to start on two new large commissions. We received it within 5 days of placing our original order and now have enough to tide us over until the large roll is produced. We really appreciate the prompt contact and explanation of the delay and the offer of various options to make sure we were happy. We definitely are very happy with RexArt and will order again with confidence.
I purchased a pack of 6 Fredrix archival canvas boards. Payment was taken by the international sister site globalshopex.com but no tracking number given. A week went by and I emailed globalshopex.com to ask what has happened but no response. I eventually emailed RexArt who stated the item was discontinued and I need to contact Globalshopex. Well, globalshopex are not responding but they have my money so I have requested a refund if they cannot fulfil the order but I have no response. Very poor customer service.
I highly recommend Rex Art. I ordered cradled wood panels and will be ordering from them in the future. They are personable and have excellent customer service.
As usual, my experience with Rex Art is the best. I was surprised at how fast I get my orders. Thank you for great quality products and the quick service.
I was on Holiday in Asia recently and I have a love for art. As a result, I bought three oil paintings. One of which I met the artist, took pictures with him & exchanged numbers. Well, when I got back to the states & went to get them stretched I was shocked when several places told me it would cost more than $500 just to get them done! Unbelievable! I got the exact measurements, found Rexart online & ordered my stretcher strips, AMAZING results! I'm thinking now I can be an Art Dealer!;-)
There was one small ding on the side that I can easily repair. The panels are clean and sharp-edged and the construction is very sturdy. Outstanding customer care.
I order a bit form Rex Art. Sometimes more than others. Once again, as always in the past, the order was correct and arrived very quickly. The prices are very fair as well. Thanks guys.
My items were shipped fast and I was contacted the next day after I placed my order by Rex Art to be informed that one of my items was on back order. They gave me options on what I could do and made it very simple. Very happy with the products and customer service.
Easy to use website, great pricing and fast shipping. What's not to like.
RexArt sometimes uses third party vendors and always makes sure the customer is aware. They are committed to products made in the USA and quality.
Ordered custom size art wood panels and they are just perfect. I received them in California, 10 days after ordering them I highly recommend using them... Thank you RexArt!
Great product and great service! I had a custom order and they were very attentive and available. They took great care to make sure we were all on the same page.
The panels also smell wonderful like the fabulous wood they are made of.
I was so pleased with my order but even more so with the customer service. I needed 25 sets of the canvas coasters, Rexart did not have all 25 but arranged to have them shipped to me direct from the manufacturer. I didn't even ask, they just went above and beyond to make it happen. Great job!
Wide range of good quality products at fair (and sometimes bargain!) prices. Helpful people on the phone. RexArt was recommended by a friend and I have since passed on the good word.
Bought a sketchbook and a few brushes for my sister, she loves art, draws all the time, now she has new art supplies she really wanted, thanks for fast shipping!
I placed my order for my custom panels quickly and easily, and they arrived just as fast. They are expertly made, well-packed, and I'm just so glad that I found them to create the panels that I needed for my project. I will be buying again!
Answer: It was easy to reach customer service. I left a voicemail and they returned my call within a reasonable amount of time
Answer: Rex Art Co. Is a legit company with good customer service. I had to call about an issue with my order and left a voicemail. They responded promptly and resolved my issue.
Rex Art Co has a rating of 2.7 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Rex Art Co ranks 8th among Art Supplies sites.