Re Wigs

After opening box I knew right away the color of the wig was different from the color it appeared to be on website. Also it was supposed to be a hairpiece but there was way more hair than I had wanted. So, I sent an email requesting a refund and stated the reasons why. I received a response asking me to send a picture of the piece so they could see if their warehouse may have shipped the wrong piece. I sent a picture but stated even if the color had been shipped wrong it was too much hair so I wanted to return it. 17 days later I still hadn't gotten a response from my last email so I sent another one asking for instructions on returning the item. That same day got a response offering me a 20% refund and to keep the wig also saying they couldn't take it back for no reason. Another email sent reminding them I DID have a reason for returning it and the piece had never been worn and was in the original condition. There is nowhere on their website that states there is a no return policy. I once again asked for a refund. So, 1 month after receiving my order, I still have the hairpiece and no further response from them. Let me add, every email from them was written in broken English making it sometimes hard to understand.
I will always check for reviews of websites in the future as I have had to learn the hard way.

I had to cancel my order and asked for a refund via email. They were pleasant, offered the refund, sent me a copy of the transaction, and I had my money in my bank account within 4 days.

Received the hair wig a few weeks ago and the wrapping was wonderful. Quality is amazing and looks fabulous. It has a rich look. The color is same as it was shown in picture.

This is my third wig. Overall, I really like this wig. I got it in blonde which is a really pretty colour. The style is cute and the skin top part looks realistic. Hairline looks natural.

Received wig on 9/10/22, it looked like bozo the clown! Awful! Contacted them immediately no one has gotten back to me to help me return it and refund me!

PLEASE DO NOT BUY FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY AND THE WIG YOU GET ISN'T EVEN CLOSE TO THE COLOR OR ANYTHING LIKE IN THE PICTURE'S. I KNOW BECAUSE I WAS SCAMMED. AGAIN, PLEASE DON'T BUY FROM THIS COMPANY.

I ordered a wig for my Mom. The wig I got looked nothing like the photo. I was scammed. Hope you arent

Bad quality hair piece that didn't fit and was the wrong color and then they refused to do a return.

Note: I have documentation for everything I have stated in this review.

You do NOT want to do business with this company. They are a scam. I ordered a wig. It arrived in the wrong color, was not the base I ordered, and the hair felt like dried straw. When I attempted to return it, they tried to make me jump through all kinds of hoops. They think because they are located in China, they can get away with less than ethical practices. If you get scammed by this company, don't hesitate to get your credit card company involved, and be sure you document everything. Accept nothing less than a full refund because they will try to do everything possible to make you take less than the full amount you paid. Take screenshots of their website, photograph the wig during all phases of packing it up for return. Be sure to use the box it came in to ship it back so they cannot claim damage during shipment. Be sure to track your shipment when you return the wig. They will also use every excuse in the book once they receive the wig back to delay your refund. Again, get your credit card company involved. And they will give you all kinds of runaround when you try to get an address to return the wig. Here is the address to return the wig:

Contact name: Xuan Li
Room 1111
Dingxin BOSS Center
No. 551, Changjiang West Road
Shushan District, Hefei City, Anhui Province, China
Zip Code: *******

T: *******2170

DO NOT ORDER FROM Rewigs.com. This is another scam from a Chinese online company. I should have known from the presentation of the product showing real model's hair and not an actual wig like you will see on Amazon.com. I ordered a wig on November 9th for a costume party scheduled for Nov 17th. The email purchase receipt said I would receive a notification when the wig was shipped. It is now December 6th and I still haven't received a notification of shipment or my order. I've asked them to cancel the order and send me a full refund and conveniently, they claim they can't because it's already in the mail as of the day before. There is a clause in their return policy that says you cannot get a full refund after the product has been shipped. They also sent me "proof" of this that it was in Chicago as of 11/30. Again, it is now 12/6 and there is no email indicating to me that it was shipped, nor is there any product on my door step. IF YOU WANT YOUR MONEY STOLEN, THEN BUY FROM THEM, OTHERWISE AVOID, AVOID, AVOID.

I took the liberty of posting feedback on their website but it doesn't post. They must write all of their own feedback which is why everything is rated so high. They could at least do a better job faking it by giving me an option to check the number of stars rather than just a blank field.

Love this wig. The hair is very soft and the style looked exactly like the picture. Happy with purchase!

This is a bogus company located in China. There is no customer service and no way to get a refund. Don't be fooled.

This has been the worst e-commerce experience I have ever had. I will try to keep this brief. I purchased a wig from this company in February. After several weeks went by I e-mailed them, but no reply. I then filed a report with my online payment provider to seek a refund because I had not received the wig. They instructed me to recontact Re Wig. I did the next week the wig arrived. It didn't look like anything I ordered but I thought I'd try it on. The wig was so small I could not get the wig on my head. I e-mailed them and asked how to return it and that I wanted a refund because it was too small. They told me to send pics which I did. On May 11, I sent them a measurement of the wig which was less than 12 inches, back to front. I sent them with a pic of my head measurement, 17 inches from back to forehead. They e-mailed me on May 12 and said I ordered a small which was the wrong size. They sent me a size chart and a large is 15.5 inches which would still be too small. I sent my receipt showing I ordered a large and asked for a refund. On May 22 I e-mailed them again, they said that I never sent the pictures. I e-mailed the pictures again on 5/24 and asked to return the wig for a refund. On June 31 they e-mailed me ad said they could confirm that they sent me a large. And that my head didn't match with the size charge. They offered $58 for a wig I paid $150 for. I sent an e-mail refusing anything less than a full refund. Stupid me. On June 7th they sent a e-mail saying I could return the wig and they would refund me $120. When I took the wig to Postnet to return it they said it would cost $150 to $190 to ship it back to China! You can send a package for $50 but there is no tracking and it will take more than a month. I am leaving a lot out in this recounting of events. But DO NOT DO BUSINESS WITH THIS COMPANY under any circumstance. They would get no stars from me.

I saw the image of the "Leeza Gibbons" wig and I was so excited to order it! So incredibly disappointed, it looks absolutely awful and cheap! Ugh!

I wish I had of looked this up under scam first, but it didnt take me too long to figure it out either! I had read the reviews on their site, found it kinda funny that they all seemed so great! Anyways I found a wig that was perfect for me, then I waited and I waited. Remembering the reviews I emailed them asking when it would be made! They told me over night like what? You can make a wig overnight? Even though you say it takes almost a full month! You all I'm sure can imagine the road kill that showed up in the mail my goodness I put it on my head and went to brush it and style it just to realize hey wait where did it go? Yup on the floor LOL it flew right off my head no clips no front lace no nothin that they promised! Then no refund? I threatened with the BBB, my lawyer, etc that scared them a bit so it was 30 dollars I said no so it finally went up to 80 dollars. From the reviews on here I wont send it back seeing how no one gets a refund anyways, l will like all of you cut my losses I guess. 365.00 for something that wont even fit my head ( its huge) They never told me when it was shipped, never even emailed me back half the time unless I got testy with them and let them have it! How they have been in business as long as they have? I have no damn clue all I know is they arent even called rewigs the return address is Wigs! I have their address it's not even legit I dont think. I Love how they can screw us all and not get in trouble with their local police? I heard chinese dont like thief's well they have them right there! I'm going to report them EVERYWHERE I can and please all of you do the same! Spread the word let people know! I'm sorry you all were scammed like me. I now know only to buy wigs off amazon lol ( yes have a few look completely real too and way better then what I got in the mail) and wig stores where you can actually walk in and try them on. I wont do anymore wig web sites this was enough of a lesson for me when you have to save money and it takes you months then some $@=÷£ comes and scams you and screws you out of it all. Yeah not cool :(