From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to find the products I was looking for with great information in selecting the correct things. Wish every site was as dedicated to customer satisfaction as revzilla.
I ordered the wrong seat for my motorcycle. That was my fault. I called early on Monday and was unable to cancel the order. Revzilla did allow me to return at no cost, but it would have been so much easier if the order could have been canceled. It had not left the warehouse yet and there should have been a way to cancel. All in all it turned out okay. I ordered the correct seat and will get a refund for the wrong one.
Was easily able to find what I was looking for quick shipping
I am a return customer and every time I place an order I feel confident that the item will get delivered promptly. This time they also did not disappoint.
While searching for a rear bag for my Yamaha TW200 I came across Revzilla's site and felt very confident in choosing a Nelson Rigg CL-1060-S2 Tail Bag after watching the thorough review video on the website. The bag came quickly and is exactly what I expected... because of the video.
Transaction a shipping so smooth. Merchandise arrives quickly and in perfect condition.
I was looking for hot weather gear and was aware of the Icon AF mesh jacket, also needed some new gloves so I reviewed a couple of the gear videos which were accurate descriptions of product and physical fitment. Thanks for the info and having them in stock. The delivery took a little longer than expected, however I am in central AZ; it seems to be the norm here. Cheers!
Excellent, the website was east to navigate and i found what I was looking fo.
ADV jacket and back armor purchased. I'm 67 yo, 6'2", and weigh 225.6
Despite some concerns other reviews, this visit works exactly as advertised. It darkens quickly and lightens well. A bug hit is while riding and I thought it damaged it, but it actually lightened up under the bug and evened out when I cleaned it off. Great product despite the high price.
Online help was great. Received my order on schedule. I had no issues.
RevZilla's site is easy to navigate and their selection is considerable. I am always pleased by the level of communication and how timely everything is. I'm a repeat customer because I keep having good experiences with them.
The color i got is completely wrong of the stickers. I waited for weeks to revive the wrong ones. And I have a part that is back order. I hope it's a the right one.
And it takes forever to receive an order. I don't think I will ever deal with this website ever again
Wissam, we’re truly sorry the item arrived in the wrong color and that your recent order took longer than expected, including the backordered part. Your experience is important to us, and we’d appreciate a chance to make this right by ensuring you receive the correct items promptly—please reach out so we can assist you directly. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!
Great price, very easy to install on my 2020 street glide. Sounds great too, couldn't handle the stock pipes anymore.
Bought a closeout size large helmet. Perfect fit and finish.
Revzilla had a hard to find part in stock. Good website, good price, fast shipping. +++
Access to parts for a 2024 Suzuki GSX-8R/S (newer model) is greatly appreciated. Tried several online parts sites, but Revzilla was the only site that listed this model and had the part in stock. Thank you.
Order came in came in next day it was lightning fast, tire was nice and it feels great!
Thank you for sending emails to update the status of my order. Its very reassuring.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rick, thank you for sharing your experience and for your understanding through this situation. We appreciate your feedback about the cancellation process and are glad everything worked out smoothly in the end. We're grateful for your support and look forward to helping with any future needs!