RevZillaReviews 13,386

The online store is massive, but with mostly sub standard brands and items for sale. The prices are expensive compared to EU sellers like ChromeBurner, FC-Moto, Urban Rider, etc for the same thing. Even including shipping and customs the overall price difference is quite significant. They offer free shipping over a certain amount, but the shipping provider that they use is slow and more than likely to loose the packages, adding to final delivery times. I have had packages delivered from EU, with free shipping, and needing a customs clearance faster than ordering something from Revzilla. The customer support is generally helpful, but it's a hit or a miss depending upon your issue. The parent company for Revzilla has acquired CycleGear, and J&P Cycles as well leaving little to no price or product range competition.

Items claimed to be in stock were not and it's almost 3 weeks now they charged me immediately for a helmet and still just says processed

Cancelled my $1,062 order after no reason, just said I had to use money order or wire transfer.
Then the lady I called to resolve the issued said " I hate to make it sound like this but maybe you would be better off shopping somewhere else". Boy am I glad I gave them all of my PERSONAL information before they decided I wasn't worth their time. Now I am waiting on hold to see if it is even possible to cancel my account with my name, both addresses, phone number, bankcard information, utv model and bike model and whatever else they could grab with cookies. Would NOT trust these folks.

$8.00 for a 5 of o-rings not to bad. $9.28 to ship an envelope, not good. Shipping it a week later with sure post taking almost 2 weeks to get from PA to SC, Horrible... My first and last experience with Revzilla. I think most of their employees spend the day writing positive google reviews instead of filling orders.

They used to be my go to site for motorcycle parts and gear, but not anymore. They recommended an oil filter for my ride, then told me it won't fit my ride. Went to a 3rd party site to confirm. Nothing about it not being in stock until I ordered and paid for it, then they don't have it to ship. After 10 days, I bought one locally and changed my oil today. Still waiting on the one from RevZilla. Maybe it will get here before it's time to change my oil again. Ordered 90-degree valve stems that I need before I can mount my new tires, which shipped FREE from Dennis Kirk the same day and got here in 3 days. RevZilla charged me $7.99 in postage and then shipped them via smart post, which is probably the slowest method of shipping on the planet. Can't change the tires until the valve stems get here. 10 days after ordering, I'm still waiting. I will be shopping elsewhere from now on.

Used to love them and buy all my gear but they have really gone down hill. You now have to pay an annual fee for free returns/exchanges, yet say hassle free returns. Couldn't get ahold of customer service after my last order required a return due to the size chart provided being incorrect. Ended up ordering from a UK retailer that was cheaper and shipped faster even though I'm in the US. Buy elsewhere, they aren't worth doing business with any longer

I've been buying stuff from them for almost 10 years now. I had a return and shipped it their warehouse via my own FedEx label. It was delivered and signed for and now they are saying they can't find it and it's my fault the package is missing. Fedex gave me a proof of delivery document for it and it's still my fault. WORST customer service ever. I'll never buy anything from them again. Support your local moto shop.

They don't even follow their own policies. This company has gone downhill. Look at other reviews. Will never be spending money with revzilla again.

I have ordered form them three times, every time I have had issues with shipping times, split shipments and twice shipments going missing. When you contact there customer service they are no help promise to resolve shipping issues but never do.do yourself a favor shop else where

Everything that made this company great is now out the window - they rely on the reputation that made them great in the past and fail to deliver on that now. Poor customer service and corporate jargon when they should make it right for the customer. I won't be buying from them again.

These guys are a ripoff. They do not stand behind their product and when you call to tell them they messed up your order they blame you. RUDE! JUNK!

I have tried to cancel my order 3 times with them 2 on email and 1 phone call after they lied and said it would ship in 3-5 days. Here we are day 10 and after another no response, they ship my order. This people are a joke. I already filed a dispute with American Express and got my money back. Thanks for the free jersey Guys!

I need some parts for my superglide, SO being I just heard about your company I decided to give you a call. BIG MISTAKE! So far I've called the customer service number 3 times in the past 30 minutes, I hit number 1 as required and all I heard is music playing for minutes and minutes and minutes with NO ONE ANSWERING my call. This is a business? You can be sure I will NEVER call you for anything in the future, because I don't think anybody works there. Your service SUCKS.

What it says on website is not true they just want to screw you over take your money and give the run around about availability in stock manager named Zack rudest foul mouth human I've ever talked to u concerning and no customer service skill must have had to dad's no mother when I brought to there attention the issue immediately threw it back on me they don't take responsibility ofthere screw up I guess that's the American way anyways ordered a helmet that said in stocks and free 2 day shipping that wasn't the case they did t have it in stocks they had to get from a different vendor then toldme5-7 days shipping not what my purchase said so the lie about availability so they can get your money and screw you this is my first time ordering from revzilla will never shop here again will go back k to motosport were there honest and very helpful beware don't shop here

I've done a few orders with Revzilla since they were purchased by Cyclegear and they have become so untrustworthy that I despise ordering from them. Anytime I have left a remotely negative review on an item it is never published, and my most recent purchase was labeled as "in stock" at the time of purchase, then about 10 business days later they cancel my order because they don't actually have the item in stock and don't know when they're going to get it.

Do not buy anything delicate or glass from them. Their shipping is packed horribly. The people working in shipping could care less about their company or your product. I purchased many products for my new motorcycle in a span of two days. About 5 different companies for different things. Some how they all came on the same day. The small companies that make their own things are amazing with packaging, leaving tons, and even an extra gift. The boxes are packed with paper and bubble wrap. I order over 500 dollars of small lights and turn signals. My bar end boxes that are 160 a pop that were so little were put in the big box with One plastic air pillow. The box was flimsy, smashed and so was my product boxes as well. All came from the same shipping company rezvilla by far the worst shipping. They could care less about your 500 $ lights. They throw it in a box and put a stick on it. Awful Yes free shipping and zilla bucks but its not worth a broken or scratch product that you have to send back and deal with the hassle

I bought items from them twice both times parts were missing.the first time they gave me 15.00 store credit the second time they just refunded the 15.00 store credit to me and left me with merchandise with missing part so I have to go buy the part myself. Stay away from them your better off paying more from a store instead of buying from them at least you will get all of the parts.and you won't have to install it more than once. If you have a problem with an item they think 15.00 will fix it. It was an 85.00 drink holder the last time.so I'm stuck buying the missing part. Stay away from them they are bad to deal with and sell junk.