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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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They took an extra day to process my package ok cool it's just a day ordered the package Saturday didn't get shipped till Tuesday. Package was supposed to be delivered on that following Monday. Didn't get it till the Saturday after. Took a full 2 weeks. Everything was in country
Quick, efficient and great products and prices. I make RevZilla my number choice for parts for those reasons.
Hard to navigate website. Hard to figure out how to actually BUY something!
Customer friendly Employees
And get to merchandise in two days
Quick/easy; arrived on time and in good shape; good experience.
I am not completely worth my first order experience. First of all, I was expecting this order in 2 days. Then, the order was canceled because of some issue with inventory...but then was told it was in stock...Makes no sense. I had to reorder abs have not been refunded by affirm yet. When I called because Affirm said they were waiting for Revzilla to cancel the order, the agent I spoke to gave me no confidence that she knew what she was doing... then hung up on me!
Needed a replacement and got it fast and for the best price from RevZilla.
Lost connection with the server twice before being able to complete the purchase on another device.
So far so good. I would recommend RevZilla to my friends.
I ordered a helmet and faceshield. The helmet was highly recommended by RevZilla and the faceshield was the same brand. I got both quickly but the faceshield was defective as the RST coating was cracked and chipping. I contacted RevZilla and they sent a replacement within 2 days. The same problem on the new one. Had it not been for their recommendation I probably wouldn't have bought the helmet and faceshield. Now I am questioning their reviewing process as it is clearly a production problem frequent enough to be noticed. To be clear, I am still going to use the helmet and faceshield as I like the style while the defects are only noticeable from very close range and not while wearing the helmet.
Price was ok, product was exactally as I expected, delivery was quick and uneventful. I will be shopping with these folks again soon.
Ordering and shipping were fine but my PCI Trax communication helmet doesn't work. Now I need to return the helmet for another. Products need to be tested before shipping to customers. You can do better.
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.comand reference this review. Please include further details regarding your shopping experience/issue
Price matched and shipped quickly as promised satisfaction was high
First order never got shipped and was cancelled after 4 days was never really told why. When I called to reorder they did ship it next day for me.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
I got my helmet but it didn't fit I tried to email and find out about if I could return the online helmet to the store or if I needed to send it back and never got a response back on the email only got this.
Great info and the sales guy I spoke with answered all my questions. Boots fit like a glove and very comfortable.
All of the gear here is easy to find, competitively priced, and shipped quickly. The reviews from other riders also help me make decisions on fit, style, and what to expect with each item.
Really pleased with the order process and a little surprised at how quickly it arrived. I am really happy with the gear, particularly the heated pants the slip over my clothes. The well-designed bottoms have zippers op the legs that allow me to easily slip them on while wearing boots. They both top and bottom are lightweight and easily folded up and carried.
Easy to find what I need, great checkout experience
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue