Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Selected Ranger 21 riding gloves. I looked locally, but didn't find any that worked for me. I searched on RevZilla and located an option that I hoped would work for me. I watched the video about sizing your hand for gloves. Measuring in between sizes (Medium vs Large) I called customer service to get opinions about the gloves and how they ran (true to size, smaller or bigger). He recommended sizing up and I did. They arrived soon after ordering and they fit perfectly. I've already worn them on a few rides! YAY!
Got a good deal on perforated heavy duty leather summer gloves... just what I needed. A little snug, but will fit perfect after break in... thanks
Ordering never got easier, and they provided excellent customer service. They keep our karts running at top notch service.
These boots were exactly what I wanted out of a commuter boot. Very comfortable, nice style. I wore these all day with minor break-in. It's no wonder they sell out fast.
The first helmet I ordered was too small, return was easy. The second one is nice and great customer service.
This is a second helmet. The first one I ordered is too small and returning it. So far the process has been nice.
Products as described with great price and quick shipping.
Ordered boots with overnight shipping for an impending trip to Alaska. Boots were drop-shipped from the vendor via UPS Ground and I was told "They don't have overnight shipping". This is hardly believable. The customer service rep I had was very 'cavalier' and showed zero empathy for the situation. While he credited the overnight shipping charges, that did nothing to get the boots to me as expected. He also mentioned something about marking my order for a "free return". Well, it IS going to be a free return one way or another. It was very much a "take it or leave it" attitude from customer service as well as a botched hand-off between RevZilla and the vendor/supplier. The boots arrived while I was in Alaska. I arrived home today and have not yet looked at them. I will have to be seriously impressed to keep them after this transaction.
I returned the boots I bought because they ran very small. My feet measure exactly 12.1 on all the high tech stuff at the stores. I figured ok I'll get a size 13. They always fit with room to spare sometimes too much room. Well not these boots. The 13 was way too short in length and also way too narrow. How they say it's a 13 is beyond me. It seemed more like a size 12. But on a positive note you always credit my card quickly after I return.
I generally enjoy shopping on revzilla. I like the product videos and reviews. You carry a lot of nice gear. My only complaint is the cost to return things. The shopping experience with clothing like boots, pants and jackets necessitates trying on different sizes, then paying to ship items back that don't fit. Shipping is getting expensive. I wish I lived closer to a revzilla store to try this stuff on.
Sizing small. I need to reorder large but returns are pricey. I like free returns. I will go elsewhere to shop.
Easy to order items came in at the time expected in the condition shown in picture
Good easy also easy to find what I want
The lane splitter helmet ordered fit true to size and feels good on. Happy with value and quality.
I've bought a few things from Revzilla over the years and just started buying from them again after a long break in my motorcycling. They consistently provide excellent customer service across the board for me. I had to return an order a few weeks back and they made that entirely painless for me. I like their web site and product selection too.
Ordering from RevZilla was smooth from start to finish. Their site made it easy to find what I needed, and the checkout process was quick. My order arrived earlier than expected, well-packaged, and the gear was exactly as described. Will definitely use them again.
I ordered a rear sprocket that "Fits your 1994 DR350SE" according to your website. It did not fit. The inner diameter was about 5mm too small.
The part that I bought from RevZilla was better quality than the original part. Price was reasonable and shipping was excellent. Would definitely do business with RevZilla in the future.
The product is great quality and seems to be working as should. Customer service even verified that it was the correct item
I purchased the wire harness for my heated gloves, very easy and quick.
I ordered a tank bag and mounting rim and it arrived quicker than I expected and as a result got to use it sooner. Good quality, well made and a fair price. The product is as described.
The video showed me options other than Givi and the size I was looking for. Real easy to navigate and buy.
Always used Revzilla because of their great reviews of products for picking the best product for me. And the fast shipping and service I receive