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RevZillaReviews 14,281

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,608
quality
11,275
This company responds to reviews on average within 4 days

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119,058 reviews

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Maryland
1 review
0 helpful votes
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Great liner
April 1, 2024

The wife has been wanting one since I bought mine two years ago. She is not disappointed.

Date of experience: March 22, 2024
Costa Rica
1 review
0 helpful votes
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Excellent communication.
April 1, 2024

Great! Perfect and Fluid Communication, in customer service helped me easily and quickly.

Date of experience: March 22, 2024
Missouri
1 review
0 helpful votes
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Good Quality
April 1, 2024

It is true to size and it fits perfectly. It's not to lose but not too snug, and it doesn't get too hot

Date of experience: March 22, 2024
Maryland
1 review
0 helpful votes
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Ordering process was easy and Simple. Called the toll free number and customer service was very helpful and responsive.

Date of experience: March 22, 2024
Texas
1 review
0 helpful votes
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Great experience
April 1, 2024

Love the website, very easy to use! Great prices and recieved my shipment with no issue. Revzilla is definitely my go to qhen I comes to my Harley Davidson.

Date of experience: March 22, 2024
Arkansas
1 review
0 helpful votes
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Purchase went very smooth. Will buy from you again

Date of experience: March 22, 2024
Nevada
1 review
0 helpful votes
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Transaction
April 1, 2024

Transaction was easy and product was as described and of good quality.Very pleased.

Date of experience: March 22, 2024
Georgia
1 review
0 helpful votes
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Always a pleasure working with.
April 1, 2024

Great parts and people.Always a pleasure working with.

Date of experience: March 22, 2024
Puerto Rico
1 review
0 helpful votes
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Easy to compare, add and modify cart, plus YouTube review help immensely!

Date of experience: March 22, 2024
Delaware
1 review
0 helpful votes
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Great Selection and Ease of Ordering
April 1, 2024
Updated review

My order experience has been great - wide selection and very easy to place orders.

Date of experience: March 22, 2024

Great selection and wide variety of options in each...
February 22, 2024
Previous review

Great selection and wide variety of options in each category.

Date of experience: February 22, 2024
Arizona
1 review
0 helpful votes
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How did Revzilla ship this out?
April 1, 2024
Updated review

I received an item in a badly damaged box. There were several layers of packing tape, indicating that the box had been opened more than once. This was supposed to be a new item. The Saddlemen CD3600 bag was missing all of it's parts, except the rain cover. It was dusty. It was worn on the bottom.
The plastic bag that the Saddlemen bag should have been in was in the bottom of the box. This was clearly not a new item.
It took several (4 or 5) phone calls and emails to get this resolved.
This was a case of not the best customer service. I finally got a new bag but had to drive across town to ship the bad bag back.
This is not what I expect from Revzilla. In all the years and all the things I've bought this is the first real trouble I've had.

Date of experience: March 22, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize package arrived damaged. It sound as though it happened in transit. Unfortunately sometimes carriers can damage open repackage items and we have to get it corrected for our customers. I am glad we were able to get you your new item out.


I have purchased everything from gloves to tires from Revzilla. When something I've ordered doesn't work the return process is pretty painless. I really like the product comparisons. I have really become a big fan.

Date of experience: April 1, 2023
Washington
1 review
0 helpful votes
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Slightly disappointed
April 1, 2024

This is probably more for Puig than Revzilla. Shopping experience was great as always, but I was a little disappointed in the product (Puig windscreen) as it had a few minor blemishes /scratches that I noticed after install, but not enough to take it back of and return.

Date of experience: March 22, 2024
Indiana
1 review
0 helpful votes
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Hey
April 1, 2024

Great prices, love the products, customer service was amazing and on point, helmet fits perfect gloves and boots fit perfect

Date of experience: March 22, 2024
Ohio
1 review
0 helpful votes
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Perfect Match
April 1, 2024

Part was exactly what I needed and matched perfectly. Price was as good as any place else

Date of experience: March 22, 2024
New Jersey
1 review
0 helpful votes
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Revzilla made buying my next helmet a breeze with the assistance of reviews and excellent descriptions of the product specifications.

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Came on time thank you
April 1, 2024

Waited a while for hr to come back in stock finally and I'm pleased with it

Date of experience: March 22, 2024
Illinois
1 review
0 helpful votes
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Wrong part
April 1, 2024

Received the wrong part. My fault Have to return it.

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Fast Reliable service
April 1, 2024

Great Customer service and they have all what I need

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Gift card
March 31, 2024

My son loves shopping at Revzilla. So a gift card seemed like a great idea for his birthday. I went on the website and it was very easy to order just what I wanted. There was an email option for the card, but since I had enough time, I opted to get the actual card mailed. They mailed it right away and I had it within 3 days. He appreciated the card. And I appreciated the easy shopping experience!

Date of experience: March 21, 2024
Georgia
1 review
0 helpful votes
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Shinko 230 Tourmaster FRONT
March 31, 2024

Best front tire for the $. I got over 15,000 miles on my last one on hot Florida streets. Don't buy the back though, 4500 miles only.

Date of experience: March 21, 2024