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RevZillaReviews 14,285

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,608
quality
11,279
This company responds to reviews on average within 4 days

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119,061 reviews

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Minnesota
1 review
0 helpful votes
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Slow shipping, RPM Membership is a waste of money
April 3, 2024
Updated review

Ordered Wednesday morning with 2day shipping included being an RPM Member. Didn't show up until the next Tuesday afternoon. My complaints about the slow shipping and supposed "premium RPM Member customer service" were essentially scoffed at. 3yrs I've been a member mostly to support their YouTube content but it's not worth it.

Date of experience: March 24, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize. The 2 day shipping is on eligible items. Oil is not able to be shipped expedited and must be shipped standard ground. We do apologize for th delay that this caused.


Good selection
January 13, 2024
Previous review

Good selection

Date of experience: January 13, 2024
South Carolina
1 review
0 helpful votes
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Fast delivery
April 3, 2024

Thank you. Good overall experience. The gloves are great.

Date of experience: March 24, 2024
Iowa
1 review
0 helpful votes
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Fast, easy, painless.
April 3, 2024

Went looking for a specific product, it was cheaper at RevZilla. Ordered it and fast shipping.

Date of experience: March 24, 2024
District of Columbia
1 review
0 helpful votes
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Great experience as always.
April 3, 2024

First time ordering after many many years. Still a solid experience.

Date of experience: March 24, 2024
Michigan
1 review
0 helpful votes
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Easy and quick
April 3, 2024

Order can quick and easy to order product as described

Date of experience: March 24, 2024
Minnesota
1 review
0 helpful votes
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When I search for parts and choose the year, make and model of my bike during a search, the search resets and I'm given all parts and accessories for my bike. It would make a lot more sense to treat the vehicle information as a filter than make me go through the hassle of finding the category again.

Date of experience: March 23, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Missouri
1 review
0 helpful votes
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Always a good experience
April 2, 2024
Updated review

Tons of products. Quick processing and shipping. Most things I look at are in stock.

Date of experience: March 23, 2024

Doing great
January 28, 2024
Previous review

Doing great

Date of experience: January 28, 2024
Texas
2 reviews
0 helpful votes
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They are my go to for most of my OEM part needs. They have great online diagrams! Sometimes they can't obtain a part, but they usually tell me within a few days of ordering.

Date of experience: March 23, 2024
Virginia
1 review
0 helpful votes
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Great Service/Great Equipment
April 2, 2024

Revzilla is my go to for all motorcycle parts and accessories.

Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
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Dunlop AM Elite tire
April 2, 2024

It arrived on time according to the shipping estimate. Price was great on this tire. Hope to do more business when I need other bike things. Thank You!

Date of experience: March 23, 2024
Utah
2 reviews
0 helpful votes
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Good price and quick delivery. Aaaand they require 50 characters for a review but I can't think of much more to say about a tire.

Date of experience: March 23, 2024
New York
2 reviews
0 helpful votes
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Item too small.
April 2, 2024

Easy to search, clear description of item, but size did not match description. Also, I had to pay $9,99 shipping fee to return this item. Will look for different options next time.

Date of experience: March 23, 2024
New York
1 review
0 helpful votes
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Great customer service
April 2, 2024
Updated review

I returned a part and the customer service was excellent.

Date of experience: March 23, 2024

Great sute
September 11, 2023
Previous review

Great sute

Date of experience: September 11, 2023
Tennessee
2 reviews
0 helpful votes
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I realize now that Revzilla no longer operates out of Philadelphia. I used to receive orders within a couple days of ordering. I purchased an expensive helmet and the order was fulfilled in Las Vegas, NV. The slow boat shipping took a full 7 days from the time of the order to get to my home in TN. Had I known that I wasn't dealing with an East Coast Distributor, I would've shopped elsewhere.

Date of experience: March 23, 2024
Kimberly E. RevZilla Rep
over a year old

We do operate out of Philadelphia. We have numerous shipping locations an try to ship from the location closest to our customer that has inventory in that warehouse. We do apologize your order took longer than you expected.

Georgia
1 review
0 helpful votes
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Love the videos there are the best. They are very helpful and knowing if the parts fit my ride is very helpful.

Date of experience: March 23, 2024
Virginia
1 review
0 helpful votes
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Great experience
April 2, 2024

I prefer a new helmet and gloves. Unfortunately the helmet arrived damaged but thankfully the return process was easy and I had a replacement free of charge.

Date of experience: March 23, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied Customer
April 2, 2024

I've bought quite a few things from Revzilla and consider them to be the best online retailer for motorcycle gear.

Date of experience: March 23, 2024
Nebraska
1 review
0 helpful votes
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Zymol
April 2, 2024
Updated review

Ordering and shipping were outstanding. The problem I have is the product. I've been using Zymol products for years, this is the first time that I have been disappointed in their product, they have change something, not near as good as it used to be. Finding another product to purchase in the future. After spending over $100, very disappointed.

Date of experience: March 23, 2024

Love revzilla, love the I can buy not using my credit...
December 10, 2023
Previous review

Love revzilla, love the I can buy not using my credit cards and pay early with no penalty.

Date of experience: December 10, 2023
Tennessee
1 review
0 helpful votes
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Great company, fast delivery
April 2, 2024

Fast shipping. Good selection. Simple return process.

Date of experience: March 23, 2024
Maryland
1 review
0 helpful votes
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Good
April 2, 2024
Updated review

Quick shipping & everything was good. Just had a pair of shoes that were too small. Returning them was easy.

Date of experience: March 23, 2024

I like Revzilla
October 14, 2023
Previous review

I like Revzilla

Date of experience: October 14, 2023