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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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Ordered Wednesday morning with 2day shipping included being an RPM Member. Didn't show up until the next Tuesday afternoon. My complaints about the slow shipping and supposed "premium RPM Member customer service" were essentially scoffed at. 3yrs I've been a member mostly to support their YouTube content but it's not worth it.
Thank you. Good overall experience. The gloves are great.
Went looking for a specific product, it was cheaper at RevZilla. Ordered it and fast shipping.
First time ordering after many many years. Still a solid experience.
Order can quick and easy to order product as described
When I search for parts and choose the year, make and model of my bike during a search, the search resets and I'm given all parts and accessories for my bike. It would make a lot more sense to treat the vehicle information as a filter than make me go through the hassle of finding the category again.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Tons of products. Quick processing and shipping. Most things I look at are in stock.
They are my go to for most of my OEM part needs. They have great online diagrams! Sometimes they can't obtain a part, but they usually tell me within a few days of ordering.
Revzilla is my go to for all motorcycle parts and accessories.
It arrived on time according to the shipping estimate. Price was great on this tire. Hope to do more business when I need other bike things. Thank You!
Good price and quick delivery. Aaaand they require 50 characters for a review but I can't think of much more to say about a tire.
Easy to search, clear description of item, but size did not match description. Also, I had to pay $9,99 shipping fee to return this item. Will look for different options next time.
I returned a part and the customer service was excellent.
I realize now that Revzilla no longer operates out of Philadelphia. I used to receive orders within a couple days of ordering. I purchased an expensive helmet and the order was fulfilled in Las Vegas, NV. The slow boat shipping took a full 7 days from the time of the order to get to my home in TN. Had I known that I wasn't dealing with an East Coast Distributor, I would've shopped elsewhere.
We do operate out of Philadelphia. We have numerous shipping locations an try to ship from the location closest to our customer that has inventory in that warehouse. We do apologize your order took longer than you expected.
I prefer a new helmet and gloves. Unfortunately the helmet arrived damaged but thankfully the return process was easy and I had a replacement free of charge.
I've bought quite a few things from Revzilla and consider them to be the best online retailer for motorcycle gear.
Ordering and shipping were outstanding. The problem I have is the product. I've been using Zymol products for years, this is the first time that I have been disappointed in their product, they have change something, not near as good as it used to be. Finding another product to purchase in the future. After spending over $100, very disappointed.
Love revzilla, love the I can buy not using my credit cards and pay early with no penalty.
Fast shipping. Good selection. Simple return process.
Quick shipping & everything was good. Just had a pair of shoes that were too small. Returning them was easy.
We do apologize. The 2 day shipping is on eligible items. Oil is not able to be shipped expedited and must be shipped standard ground. We do apologize for th delay that this caused.