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RevZillaReviews 14,585

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,654
quality
11,576
This company responds to reviews on average within 4 days

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Massachusetts
1 review
0 helpful votes
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A well-organized site with a huge selection. Free shipping was the icing on the cake. Numerous product videos and reviews helped me to make my selection.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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Selecting PayPal as a payment option will pick the default shipping address from your PayPal account and there is not (obvious) view that summarize where your order is going, and my order got shipped to my old house. On top of that, there is no way to cancel or update an order without calling during office hours. But the order gets processed very quickly and outside office hours, too, so by the time that you can get an hold on someone, your order has been already marked as shipped and they cannot do anything at that point.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Great tire
May 15, 2024

Fast service and easy order process. Quick delivery

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
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It's a long story
May 15, 2024
Updated review

Started out by ordering a new genuine Honda shift lever for my F4I. It said ships in one to two weeks so I figured it's coming from Japan like everywhere else because Honda. Couple weeks goes by and I had not received any shipping info yet so I reach out. They tell me it won't even be shipping until the 13th which would've been over three weeks past order date. They say they are sorry I say OK thank you and order an aftermarket one for the time being just so I can get riding. Then on the fourth, yesterday, it arrived. Never got tracking info or anything it just showed up. OK whatever at least I got it early that's awesome but I wasted $19 on the aftermarket piece when it was totally unnecessary if they had given me correct information.

Also, in the meantime, while waiting for my shift lever, I ordered a new helmet and size myself up according to their size charts. I double checked triple checked, and quadruple checked my size was indeed in the range of a medium. Helmet comes, pop it on, It's too small. Now that's not totally their fault, as they're not the helmet manufacturers. But if I was a retailer, I would make sure to specify if something runs smaller or larger relative to size indication. I know all helmet manufacturers are a little different. This is what they do with women's clothing that's a tenth of the price. To avoid this kind of situation. It's honestly a PIA for me at this point.

So my experience has been an unpleasant one, but at least they offered me free returns and return shipping. Thanks Revzilla

Date of experience: May 5, 2024

😃 it was really easy and fast
May 7, 2024
Previous review

😃 it was really easy and fast

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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I ordered a new seat for my bike. It did not take long at all for it to arrive. Description was on point. All be it a seat swap is relatively a simple process I appreciate the "how to" video. Having a place to go for those videos rather than sorting through random YouTube videos is a cool feature and incentivizes someone like me to order from this company again.

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
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Quality not as expected
May 15, 2024

Product was received damaged.
A friend purchased the same product a year ago.
The welds looks of much higher quality of the one I received.
Customer service was very good.

Date of experience: May 5, 2024
Kansas
1 review
0 helpful votes
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No
May 15, 2024
Updated review

No no no no no no no no no no no no privacy is still important to some americans

Date of experience: May 5, 2024

More items out of stock than in stock
August 24, 2023
Previous review

More items out of stock than in stock. Finally, I find a matching pair of tires in an acceptable size. The front to arrives, no rear. Email 2 days later, the rear is mistakingly out of stock... rip

Date of experience: July 25, 2023
New York
1 review
0 helpful votes
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Excellent customer service!
May 15, 2024

My order was deemed damaged when it arrived at a USPS facility, and was not doing to ship any further. I contacted customer service and let them know about the alert I received and they over nighted my part without hesitation.

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Slow boat from china
May 15, 2024

I ordered a tail tidy from the UK after ordering this pin lock and my tail tidy got here days earlier. The tracking kept saying delivered, delivery tomorrow for a week.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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You shipped wrong part.
May 15, 2024

Your photo representation of part online, is inaccurate. I received a turn signal, but not even close to what was shown in online catalog. Very disappointing to say the least.

Date of experience: May 5, 2024
Illinois
3 reviews
0 helpful votes
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Great products!
May 15, 2024
Updated review

I always find the motorcycle accessories I need at a good price.

Date of experience: May 5, 2024

Happy with my purchase
June 10, 2023
Previous review

I like the available tire options at Revzilla and competitive prices.

Date of experience: June 10, 2023
Ohio
2 reviews
0 helpful votes
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Great product Great price
May 15, 2024

I got my stuff quick and it was at a great price. It's good to know I have a go to place for my bike parts!

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Ordered $700 worth of stuff, I work outta town a lot so I specifically ordered my stuff on a certain date cause I knew I would be leaving my home to work outta state. My stuff didn't get shipped out till a week after I ordered it, then took another week to get to my house, just for my package to be stolen from my front door cause I was outta state working. Thanks revzilla!

Date of experience: May 5, 2024
Australia
1 review
0 helpful votes
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Ordered, received, worn
May 15, 2024

When the Australian distributor didn't stock the helmet I wanted, I bought it online. It couldn't have been easier and arrived quicker than when I order from an Australian company.

Date of experience: May 5, 2024
Kansas
1 review
0 helpful votes
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The Castor 2 Gloves would have been nice, but the pinky finger was 3/4" too long on one glove, and other fingers were also too long. The other glove fit well, but the hard knuckle caused actual pain on my knuckle. No amount of leather break-in could have fixed that as the hard plastic was digging into my skin.

Date of experience: May 4, 2024
Utah
1 review
0 helpful votes
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To long.
May 14, 2024

They take your money very quickly but it seemed to take a really long time to ship out the parts I ordered. If your not in a rush price was great.

Date of experience: May 4, 2024
Wisconsin
1 review
0 helpful votes
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A little too wide at the hips
May 14, 2024
Updated review

I ordered a jacket and pants, Sand 4 H2O, both large. They came on time and everything was fine but the pants were too tight for haunches to slide in. The process setting up the return was very simple since my hips couldn't negotiate the entry point. Ordered the next size up and they came on the date promised. The customer order call was the free back pad for the jacket that I missed on the order. Customer service quickly put in a no cost order and I received it with the original delivery. Happy campoer.

Date of experience: May 4, 2024

Pants just a little too tight
May 11, 2024
Previous review

Pants just a little too tight. Return process was easy and obtaining the right size quickly was a piece of cake.

Date of experience: May 1, 2024
Rhode Island
1 review
0 helpful votes
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Klim Zephyr wind shirt
May 14, 2024

I have purchased many items from tires to clothing from Revzilla. My experience with the company has always been positive.

Date of experience: May 4, 2024
Canada
1 review
0 helpful votes
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Dainese Undersuit
May 14, 2024

Very impressed with deliver to Canada. Prompt and hassle free service.

Date of experience: May 4, 2024
Alabama
1 review
0 helpful votes
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Cycle Gear never had my size in store, so I jumped on Revzilla to see if they had them. Of course they did, and they were on sale to boot. Ordered them and they were
On my doorstep in a few days. Awesome experience, love RevZ!

Date of experience: May 4, 2024