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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I've just recently gotten into riding motorbikes and got some cheap $60 modular helmet off Amazon, which did what it said it would but was extremely claustrophobic and just generally low quality. After looking around and cross-shopping I was recommended this website repeatedly and gave it a shot. Not only did I find the exact helmet I wanted, I found many similar alternatives and every style I could possibly imagine. I ordered my helmet on a Friday afternoon and it arrived the next day! Best surprise I've ever had with shipping. Fits great, is much better quality than my previous helmet, couldn't be happier with my purchase. I will be buying from RevZilla again.
I ordered a 2-pack of light weight helmet liners. I was sent a baclava instead. Called customer service and problem was resolved professionally. Kudos to the gentleman that helped me. Great company. My correct package arrived the next day. WHAT Service!
Revzilla is the best! Was a little disappointed that my order arrived 2 days late but that was clearly USPS fault not Revzillas. Luckily i was in no rush
Revzilla's extra ordinary customer service sets it apart from rest of the competitors!
I ordered Rinehart exhaust for my bike and I called on my order twice because I never received the shipping email. After the 2nd call, almost 2 weeks later, I was told that my item should have shipped already and they were putting a ticket in to have it shipped in the next 24 hours. The next day I finally got an email stating that they had sold me something that they didn't have in stock and that they were cancelling my order. Neither person I spoke with on the phone had given me this information, nor did I even get the option to wait until they get them back in stock.
Over the years I've been buying from Revzilla, I have received my order within 2-3 business days via UPS. I understand the parts for this order were out of stock, but when the did ship, they went UPS to USPS (not a good shipping method). The order took a week to get to me after they shipped. Not what I have come to expect from Revzilla.
Also, The parts I ordered did not come with mounting hardware nor did the site suggest or recommend buying the required hardware. Now I have to figure out what hardware I need and figure out where to buy it.
Not happy at all. My first bad experience with Revzilla.
I do apologize for the hardware issue. I looked into your issue and see that you are working with one of our team to get this resolved. We use multiple shipping methods and according to the tracking information Your item shipped on Tuesday and arrived on Friday. Our shipping time frame is 3-5 business days. We do understand the frustration of waiting for parts and do try to get them shipped as quickly as we can and always hope our carriers deliver them as fast as they can. Thank you for your review we appreciate all feedback so we know where we need to improve and know what we are doing correctly.
Needed a new motorcycle battery. They had the exact one I needed. Ordered it on Friday, was able to install it on Sunday.
Received my order in 2 days. Quick and easy like every time I have ordered before.
Awesome. Fast shipping! I know I can always rely on Revzilla for my motorcycle needs.
Had 2 day shipping through RPM membership but took over 7! Days of shipping, shoes color not as described
Thank you for the feedback. I did look into this and I do see it was shipped promptly and did take 4 business days to deliver. I am sorry we did not meet the expectations. I have added a credit to your account. We do appreciate your feedback to help us identify potential issues and improve upon.
The website was easy the navigate and I found the product I was looking for easily.
Gloss helmet and large fit amazing. The helmet was sturdy and well built and no blemishes
Ordered a AGV K1S on a Friday night and received helmet the next Wednesday afternoon! Really good shipping time.
It was great. I am a retired Navy Vet, may I get a veteran's discount too?
Easy, convenient, fast, more products! Now I'm broke though! 😮💨
First my packages arrived from RevZilla arrived within a couple of days, super fast shipping that is always appreciated. As far as the Cortech bags, they are awesome. Easy to install on my 2020 Speed Triple RS. Functionality is great with the way the tail bag attaches to the saddlebags. Easy to put on and off the bike at overnight stops. Plenty of room for gear and tools in one side, clothes in the other, and then misc. In the tail bag. I'm actually in the middle of a 5 day trip through Colorado and couldn't be more pleased.
I had a fitment issue with the pegs I ordered and had to return them. Their site says standard male pegs will fit my 2023 FXBR Softail Breakout. This is untrue. To be honest though the pics and descriptions were spot on and if I had compared them to my bike I would have noticed the difference. So all blame doesn't rest with RevZilla.
First time ordering, shopped by make,model,year. Got new grips in mail, grips were for a 4 wheeler not a dirtbike. Smh
Ordered a Roland Sands jacket that was listed to ship the next business day. Called 3x and CS couldn't be bothered and was told nothing could be done in regard to them contacting their warehouse. Jacket arrive 2 weeks later and I'll be returning it. Has to go buy one at a local shop.
Bought new riding gear for my husband; his other gear was 20+ years old. Picked it out for an anniversary present. Shipping was fast and when the gear arrived it fit him perfectly! Very happy with the high vis to keep him safe.
Decent pricing and quick shipping. I've never had a issue with RevZilla and use them when I can. The catalog is pretty extensive but sometimes it falls short and while I realize nobody can carry everything I feel like the catalog has some holes in it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I do apologize for your experience with this order. We appreciate the feedback and are always looking to improve. I looked into your order I do see that it was canceled due to lack of inventory. Unfortunately our vendor did not let us know of the inventory issue until we reached out to see what the delay was and that is when we canceled the item. I see a credit was added to your account for your frustration. We do hope we can do better with your next purchase and redeem ourselves.