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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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I'm very happy with my purchase. Great product, great experience. 100% satisfied.
My helmet was out of stock when I initially tried to buy it. I spoke to customer service about the expected stocking date, and signed up for notifications when it came back in stock. It was back in stock earlier than expected, and I was notified and able to purchase right away. Shipping was fast, and the helmet fit perfectly with what the sizing chart recommended. It was my first time buying a helmet online, so I was nervous about fitment issues, but I couldn't be happier with this purchase.
I've purchase multiple products from RevZilla (Top case, top case plate, protective gear (helmet, gloves, pants, jacket, and boots)) I very satisfied with all I have purchased. The videos on most of the products provided me with good insight on each of the products to make a well guided purchase
Picked up a spare helmet for $75 less than anywhere else. Shipping was fast and cheap!
Fits perfect and its really good quality! I loved the product im buying nother lense another color in the future.
I has a wonderful experience for shopping at RevZilla few years ago. The shipping purchase was super fast and the return process is easy and smooth. That is the reason why today I am still shopping at RevZilla. It is hard to find a website with fast shipping and reliability. RevZilla has almost everything you need for your motorcycle.
My shopping experience so far is safe and trusted.
Ordered brakes pads on a Thursday. Received them 8 days later. Never again. I could have made the brake pads quicker.
Just a point and click and my part was on the way. Got here in a couple days and looks great.
Ordered product that was in stock and usually ships in 1 - 2 days and paid for expedited shipping. Received it about 1.5 weeks later.
Good selection of products and easy shopping experience….also great videos on product reviews. Can't really go wrong here.
No purpose in ordering from RevZilla when buying from European suppliers (WAY cheaper) get here quicker? Two friends ordered different things from italian suppliers and they got here in 5 days. Mine took 7 from revzilla. More expensive even buying refurbished and took longer? Item was perfect though.
I'm a mama and his dada rides a bike to work so peace of mind knowing he has as much protection on as possible! In a stylish and breathable way that he will wear it every ride without being asked to do so! 10/10 recommend! The only problem is it was too big so we downsized however there is no exchange process in place and there are hundreds of ways that it could be possible to easily exchange. The only option was to return at my expense and re purchase different size and wait for refund to post to bank account about 2 wks. No return label provides so you have to print that too and box it up in new box it's a lot of hassle for the price and product to be of such high value and the return process to be so dated and inefficient.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
I waited over two weeks for shipping a sprocket that was in stock.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Unfortunately International shipping times can require more shipping time.
I found some great KLIM gloves that were on sale and also on closeout. They luckily had my size.
I found the winter riding pants that I was looking for at a reasonable price. Good product. Bonus - It was In stock
RevZilla's customer support is top notch, MORE than accommodating for any issues and very much appreciated.
No place to put 10% code down, as advertised, otherwise the speakers are of excellent quality.
No place to put 10% code down, as advertised.
We apologize for the delayed delivery. We do see you ordered Saturday 5/18 and we shipped the order on time. We do quote 3-5 business days for delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue