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RevZillaReviews 14,570

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,653
quality
11,561
This company responds to reviews on average within 4 days

Instant Feedback

120,682 reviews

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Nevada
1 review
0 helpful votes
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Happy customer
June 13, 2024

I'm very happy with my purchase. Great product, great experience. 100% satisfied.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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All good
June 13, 2024

Great store, quick shipping, I found it a little bit expensive but good quality and had options

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Great Online Shopping Experience
June 13, 2024

My helmet was out of stock when I initially tried to buy it. I spoke to customer service about the expected stocking date, and signed up for notifications when it came back in stock. It was back in stock earlier than expected, and I was notified and able to purchase right away. Shipping was fast, and the helmet fit perfectly with what the sizing chart recommended. It was my first time buying a helmet online, so I was nervous about fitment issues, but I couldn't be happier with this purchase.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great customer service
June 13, 2024

I've purchase multiple products from RevZilla (Top case, top case plate, protective gear (helmet, gloves, pants, jacket, and boots)) I very satisfied with all I have purchased. The videos on most of the products provided me with good insight on each of the products to make a well guided purchase

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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New exhaust
June 13, 2024

The exhaust looks and sounds amazing. I am very happy with my purchase.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Excellent service and prices!
June 13, 2024

Picked up a spare helmet for $75 less than anywhere else. Shipping was fast and cheap!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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It good quality
June 13, 2024

Fits perfect and its really good quality! I loved the product im buying nother lense another color in the future.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Purchases on RevZilla is wonderful experience.
June 13, 2024
Updated review

I has a wonderful experience for shopping at RevZilla few years ago. The shipping purchase was super fast and the return process is easy and smooth. That is the reason why today I am still shopping at RevZilla. It is hard to find a website with fast shipping and reliability. RevZilla has almost everything you need for your motorcycle.

Date of experience: June 3, 2024

My shopping experience so far is safe and trusted
June 5, 2023
Previous review

My shopping experience so far is safe and trusted.

Date of experience: June 5, 2023
Oregon
2 reviews
0 helpful votes
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Worst shipping time ever!
June 13, 2024

Ordered brakes pads on a Thursday. Received them 8 days later. Never again. I could have made the brake pads quicker.

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. We do see you ordered Saturday 5/18 and we shipped the order on time. We do quote 3-5 business days for delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Florida
1 review
0 helpful votes
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Easy Order
June 13, 2024

Just a point and click and my part was on the way. Got here in a couple days and looks great.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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If you need it fast, try Amazon or brick and mortar
June 13, 2024
Updated review

Ordered product that was in stock and usually ships in 1 - 2 days and paid for expedited shipping. Received it about 1.5 weeks later.

Date of experience: June 3, 2024

Good selection of products and easy shopping experience….als...
October 20, 2023
Previous review

Good selection of products and easy shopping experience….also great videos on product reviews. Can't really go wrong here.

Date of experience: October 20, 2023
Texas
1 review
0 helpful votes
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Great item.
June 13, 2024

Item was just like described on the website. Delivery was fast. Thanks.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Smoothly
June 13, 2024

Everything went smoothly 5 stars no problems peace of mine perfect

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Takes too long
June 13, 2024

No purpose in ordering from RevZilla when buying from European suppliers (WAY cheaper) get here quicker? Two friends ordered different things from italian suppliers and they got here in 5 days. Mine took 7 from revzilla. More expensive even buying refurbished and took longer? Item was perfect though.

Date of experience: June 3, 2024
New Zealand
1 review
0 helpful votes
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Easy transaction and good communication fast delivery would purchase again.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I'm a mama and his dada rides a bike to work so peace of mind knowing he has as much protection on as possible! In a stylish and breathable way that he will wear it every ride without being asked to do so! 10/10 recommend! The only problem is it was too big so we downsized however there is no exchange process in place and there are hundreds of ways that it could be possible to easily exchange. The only option was to return at my expense and re purchase different size and wait for refund to post to bank account about 2 wks. No return label provides so you have to print that too and box it up in new box it's a lot of hassle for the price and product to be of such high value and the return process to be so dated and inefficient.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Canada
1 review
0 helpful votes
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I'd never order again
June 13, 2024

I waited over two weeks for shipping a sprocket that was in stock.

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Unfortunately International shipping times can require more shipping time.

Maryland
1 review
0 helpful votes
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Memorial Day Savings - KLIM Gloves
June 13, 2024
Updated review

I found some great KLIM gloves that were on sale and also on closeout. They luckily had my size.

Date of experience: June 3, 2024

I found the winter riding pants that I was looking for at a reasonable price. Good product. Bonus - It was In stock

Date of experience: February 24, 2024
Connecticut
1 review
0 helpful votes
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Excellent customer service!
June 13, 2024

RevZilla's customer support is top notch, MORE than accommodating for any issues and very much appreciated.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Helmet Speakers
June 13, 2024
Updated review

No place to put 10% code down, as advertised, otherwise the speakers are of excellent quality.

Date of experience: June 3, 2024

No place to put 10% code down, as advertised
May 28, 2024
Previous review

No place to put 10% code down, as advertised.

Date of experience: May 18, 2024