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RevZillaReviews 14,573

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,653
quality
11,564
This company responds to reviews on average within 4 days

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120,705 reviews

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Maryland
1 review
0 helpful votes
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Memorial Day Savings - KLIM Gloves
June 13, 2024
Updated review

I found some great KLIM gloves that were on sale and also on closeout. They luckily had my size.

Date of experience: June 3, 2024

I found the winter riding pants that I was looking for at a reasonable price. Good product. Bonus - It was In stock

Date of experience: February 24, 2024
Connecticut
1 review
0 helpful votes
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Excellent customer service!
June 13, 2024

RevZilla's customer support is top notch, MORE than accommodating for any issues and very much appreciated.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Helmet Speakers
June 13, 2024
Updated review

No place to put 10% code down, as advertised, otherwise the speakers are of excellent quality.

Date of experience: June 3, 2024

No place to put 10% code down, as advertised
May 28, 2024
Previous review

No place to put 10% code down, as advertised.

Date of experience: May 18, 2024
New York
1 review
0 helpful votes
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New battery
June 13, 2024

Super fast shipping and exactly what I needed! You guys are the best

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Please that price matching process went smoothly with phone agent... thanks

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Rob bank, buy slave cylinder, put on bike, works awesome so far,NICECNC slave cylinder lasted 20 hours, hopefully yours last 200 hours like the KTM stock one I replaced.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Not much to say really. Just a good source of sundries for all of your motorcycle needs.

Date of experience: June 3, 2024
California
2 reviews
1 helpful vote
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Overall Pretty Good
June 13, 2024

I miss the old revzilla. Used to get stuff quickly. Now seems like it takes longer.

Date of experience: June 3, 2024
Tennessee
2 reviews
0 helpful votes
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Helmet parts substitutions
June 13, 2024

Parts aren't available for Sedici helmet I bought from RevZilla, so I was told to try Bell parts.
Did not fit.

Date of experience: June 3, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Illinois
1 review
0 helpful votes
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Always a great experience with Revzilla!
June 13, 2024
Updated review

Order placed, order shipped, item fit...perfect I will always use Revzilla

Date of experience: June 3, 2024

Its so easy to spend money on this webpage!
April 24, 2023
Previous review

Its so easy to spend money on this webpage!

Date of experience: April 24, 2023
Tennessee
1 review
0 helpful votes
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Usually customer service is top notch, not this time, they could track package but could never explain the delay, it sat at the postal facility 40 miles from my house for 4 days, then customer could only tell me that they would start a inquiry after another 5 days! What a joke, I'll try another vendor next order, obviously RevZilla has more business than they need!

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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10% off not true
June 13, 2024
Updated review

The 10% off order excludes every good brand you'd want to purchase.

Date of experience: June 3, 2024

Wonderful shopping experience
May 7, 2024
Previous review

Wonderful shopping experience

Date of experience: April 23, 2024
Michigan
2 reviews
0 helpful votes
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Slow shipping
June 13, 2024

It took ten days for you to ship my package, then it took 4 days to get here, seems kinda slow on your part.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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First bad experience with Revzilla
June 13, 2024
Updated review

Garmin XT2 received had been previously sold and returned. Several parts were missing making installation before a trip impossible. Revzilla customer service empathetic but unable to fix the situation due to timing and stock out of missing parts.

Date of experience: June 3, 2024

Always great
January 29, 2024
Previous review

Always great

Date of experience: January 29, 2024
Texas
1 review
0 helpful votes
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Smooth simple
June 13, 2024

As usual easy smooth and helpful... had a couple questions and they answered quickly. Part arrived earlier than expected

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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The process was easy to do online, the prices were fair, delivery came quick after the order & I am very happy with the gloves.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Experience was good and my Saddleman seat looks amazing on my 24 Road Glide - one note to add - the seat says it will fit a 24 Riad Glide but unfortunately it is not a perfect fit due to a new design on some plastic covers below the seat- I made some minor adjustments to the covers with a cutting tool to make it fit because the seat looked so dope that I did not want to send it back -

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Faulty helmet
June 13, 2024

Visor flew off on first ride- contacted customer service and they are addressing

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Very Good customer service
June 13, 2024

Went to the store in Costa Mesa and they didnt hesitate to help me find a helmet that fits great and exchange a jacket that was a bit too small. Cant wait to go back and grab some more goodies.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Little difficult navigating
June 13, 2024

I got the product that I ordered. The shipping was quick. Just a little difficult navigating the website on my iPhone 14. Kept showing me tires that they didn't have in stock. Had to search for tires they had in stock. Will buy from here again TBH

Date of experience: June 3, 2024