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RevZillaReviews 14,200

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,591
quality
11,196
This company responds to reviews on average within 4 days

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118,752 reviews
California
1 review
0 helpful votes
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Easy order and receive.
June 17, 2024

Bought 2 pairs of riding jeans. Both pair came in as order, fit well, no problems

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Always amazing love the customer service great website and ppl behind the scenes are amazing

Date of experience: June 7, 2024

Very pleasant shopping experience and the customer...
April 4, 2024
Previous review

Very pleasant shopping experience and the customer service is the best 👌

Date of experience: March 25, 2024
California
2 reviews
0 helpful votes
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I love shopping onRevzilla and Cycle Source but since so many clothing items don't fit well based on descriptions in the ads, it is necessary to return 50% and the shipping is too expensive. Should be free.

Date of experience: June 7, 2024
Missouri
2 reviews
0 helpful votes
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Still a satisfied customer
June 17, 2024
Updated review

Kept getting a pop-up for an additional 10% off today because it is Memorial Day sale. The promo code I received did not render a 10% discount. Disappointing to be teased with an additional holiday discount that is not valid.
The Fly rain suit arrived in a few days and the fit is perfect. Even without the additional 10% discount, the purchase was exactly what I was looking for.

Date of experience: June 7, 2024

Kept getting a pop-up for an additional 10% off today...
June 6, 2024
Previous review

Kept getting a pop-up for an additional 10% off today because it is Memorial Day sale. The promo code I received did not render a 10% discount. Disappointing to be teased with an additional holiday discount that is not valid.

Date of experience: May 27, 2024
New York
1 review
0 helpful votes
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Too small
June 17, 2024

Ordered an XS and got it but it turns out to be too small and unfortunately you have no stock on a SM. Is this model now discontinued or can I expect it to come back in stock?

Date of experience: June 7, 2024
Rhode Island
1 review
0 helpful votes
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Fast delivery and got exactaly what I ordered. Zero issues and seems to be good quality

Date of experience: June 7, 2024
Pennsylvania
1 review
0 helpful votes
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That's that exactly I wanted
June 17, 2024

I'm really happy with the item, fits perfect and absolutely have a better sound

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Thank you
June 17, 2024

Product came fast and was happy with the product. I wasnt able to get these tires any where else and desided to try them out. Revzilla has i nice website with many products. Also the website iseasy to navigate. Model number

Date of experience: June 7, 2024
Virginia
1 review
0 helpful votes
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LS2 Arch Helmet seems quite good
June 17, 2024

I've taken one ride with it. The medium seems true to size and it included the pinlock shield which is a nice add-on. It's very quiet and the latch system although not a D ring does function well. The rachet system held up well on my previous LS2 helmet. I really don't like the graphics but once I have it on I can't see the graphics so that is of little importance. I have not crashed with an LS2 helmet so I can't comment on their actual effectiveness.

Date of experience: June 7, 2024
California
2 reviews
0 helpful votes
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Fast service good prices
June 17, 2024

I was a bit worried that the CE pads were a bit larger than the originals but they squeezed into the pockets.

Date of experience: June 7, 2024
New Hampshire
1 review
0 helpful votes
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Fast and simple
June 17, 2024

Ordering process simple + fast shipment = satisfied repeat customer

Date of experience: June 7, 2024
Pennsylvania
1 review
0 helpful votes
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Great helmet and experience
June 17, 2024
Updated review

Could ask for an easier process. Helmet fits exactly as expected due to the previous reviews stating they run slightly small.

Date of experience: June 7, 2024

Didn't work on my Tenere 700
March 10, 2024
Previous review

Just was the wrong part for my bike. Claimed to be compatible but it wasn't. Mostly because it didn't work with the barkbusters. That's on me.

Date of experience: March 10, 2024
New York
1 review
0 helpful votes
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One item was WAY too small and didn't match the manufacturer's sizing info. (Gloves were two sizes smaller than the sizing chart indicates!) This isn't Revzilla's fault, but... It isn't my fault that the sizing info is wrong, and I was stuck paying $8 to ship the item back to Revzilla to get a refund. To add insult to injury, the item which originally shipped for free on a larger order would have cost me an additional $8 to ship by itself if I ordered a larger replacement. I ended up shopping at a local dealer instead. I've generally been satisfied with Revzilla, but I've never needed to process a return before. I'm disappointed that there's no option to exchange a mis-sized item without getting hit twice with extra shipping charges.

Date of experience: June 7, 2024
Illinois
1 review
0 helpful votes
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Satisfied
June 17, 2024
Updated review

Very fast and knowledgeable would highly recommend to anyone

Date of experience: June 7, 2024

Very good deals
October 5, 2023
Previous review

Very good deals

Date of experience: October 5, 2023
Kentucky
1 review
0 helpful votes
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Can't return item without costing me money, not a good experience

Date of experience: June 7, 2024
KR
1 review
0 helpful votes
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Great Gear
June 17, 2024

Reliable and easy. This is my second order with RevZilla and it went super smooth. The online size guides are perfect.

Date of experience: June 7, 2024
Canada
1 review
0 helpful votes
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Ordered from Québec, i expected to receive the package at least 2 weeks later but it only took 5 days. Quickly and in good condition

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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Sena bluetooth
June 16, 2024

Purchased, came, installed, worked. Sounds better with eat plugs. Cuts down the wind noise

Date of experience: June 6, 2024
New York
1 review
0 helpful votes
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Awesome exhaust
June 16, 2024

The bracket bolts were too short. Had to use stock bolts. Other than that 5 stars.

Date of experience: June 6, 2024
Washington
2 reviews
0 helpful votes
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Not off to a good start here
June 16, 2024
Updated review

First of all, their customer service reps are great. That's about all the good so far. Jacket took a week and a half to get here (paid for 2 day) because it shipped FedEx ground. Great jacket, love it! Pants sizing was off and wierd, returned. Gloves sizing was way off, returned. My local shop had great options at the same price or less, and better quality. Ordered a Givi top case, great quality, keeping it. BUT... the website gave me a part number for the other part I'd need to get the case on the bike. Just came in today. Picture in the description showed a plate. Nope! This was an adapter bracket, not a plate. Local shop assured me that I didn't need that bracket. I'll order the plate through them, since revzilla can't seem to accurately describe what you're waiting a week and a half to get only to find out it's wrong. I'll probably just keep my business local and skip the seemingly never ending hassle.

Date of experience: June 6, 2024

So far, 2 day shipping has turned out to be week and...
June 5, 2024
Previous review

So far, 2 day shipping has turned out to be week and a half shipping. You use FedEx, and they're absolutely worthless where I live. My jacket that I ordered last Tuesday won't be in until next Friday which equates to the following Monday, because FedEx only works Monday through Thursday up here. I'm still waiting on a pair of gloves that I ordered when I ordered the jacket too. You've refunded me the 2 day shipping I paid, great, but I still won't have my gear until a week and a half after my bike. BOOO. The items I ordered today aren't time sensitive, but the jacket and gloves were. I probably won't order anything time sensitive from here again. An extra 20 bucks to buy local and have it is well worth the money. Also, please stop using the term "guaranteed 2 day shipping" when the subpar carrier you use doesn't deliver. Thank you

Date of experience: May 26, 2024