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RevZillaReviews 14,196

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,590
quality
11,192
This company responds to reviews on average within 4 days

Instant Feedback

118,702 reviews
Pennsylvania
2 reviews
0 helpful votes
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Nice fit. Great shield and visor.
June 18, 2024

Fast ordering. Great selection. Found it on line Exactly what I was looking for.

Date of experience: June 8, 2024
Tennessee
1 review
0 helpful votes
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Extremely fast
June 18, 2024

Ordered on a holiday and still got it two days later! Definitely will order from them again

Date of experience: June 8, 2024
South Carolina
2 reviews
0 helpful votes
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Satisfied customer
June 18, 2024

Revzilla was very reasonably priced, had every part I needed and got them to me in a very expedient manner for the price I paid in shipping.
I will definitely use them again.

Date of experience: June 8, 2024
Georgia
2 reviews
0 helpful votes
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Online process was simple. Phone Service Support was simple, low wait time, helpful (I hope) and friendly. - All the above.

Date of experience: June 8, 2024

Pretty typical for most comparatively
November 3, 2023
Previous review

Pretty typical for most comparatively. I hate that the sizing is not more accurate. However, it is the internet. Do the best we can.

Date of experience: November 3, 2023
Jordan
1 review
0 helpful votes
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Disappointing
June 18, 2024

I ordered this helmet with an extra visor and pinlock,, delivery was set to an international mail box which deliver outside the US, and I have just received it today.
First of all size chart on revzilla is wrong, on the helmet it says large 58/59, While on revzilla it said large 59/60, so it fits a bit tight
Second, revzilla split the shipment into 2 shipments, but invoives were not split, which caused me major trouble in import fees in my country, where they made me pay fees for the order amount twice!
Third, the extra visor was not sealed, with no sticker on, it does not look new!

Date of experience: June 8, 2024
Virginia
1 review
0 helpful votes
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Installation was straightforward and the wind noise is much reduced. I can actually hear the engine. I can actually ride with my visor up and not have eyes smashed by the wind. (My height: 5'6")

Date of experience: June 8, 2024
Guatemala
1 review
0 helpful votes
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Half cover and brake pads.
June 18, 2024
Updated review

I've been buying from Revzilla for several years now, and the service is great.
I've used these products before, and now I am went back for them again.

Date of experience: June 8, 2024

I usually find what I'm looking for
September 23, 2023
Previous review

I usually find what I'm looking for. If it is not available, Revzilla mails me when it is available...simple.

Date of experience: September 23, 2023
Illinois
1 review
0 helpful votes
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Tire exchange
June 18, 2024

Have not received any notification of my return being received by you or of receiving a credit for my return

Date of experience: June 8, 2024
California
2 reviews
0 helpful votes
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So I've now purchased a few things, had the shipper drop the ball and revzilla quickly stepped up and shipped another. Ive experienced returns and customer service was great to deal with and promptly refunded. Revzilla is a blessing to deal with. Thank you Team at Revzilla!

Date of experience: June 8, 2024

Revzilla Rocks!
April 7, 2024
Previous review

Great prices, well packaged items, great customer service. Nice products. It's a no Brainer, I will definitely continue using them for my gear and supplys. Thanks Revzilla!

Date of experience: April 7, 2024
Arizona
1 review
0 helpful votes
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Beautiful
June 18, 2024

Made my first ever order from here for a Sena Outrush R helmet I've wanted since I bought my new motorcycle over 6 months ago. Came in looking great box wasn't damaged at all and unbixing the helmet was fantastic.

Date of experience: June 8, 2024
Vermont
1 review
0 helpful votes
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Women's riding boots
June 18, 2024

The boots were overall great, but the sizing is very obscure. I ordered 2 sizes smaller compared to the 8.5 I would normally wear in street shoes.

Date of experience: June 8, 2024
California
2 reviews
0 helpful votes
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Fast shipping and great products
June 18, 2024

Needed the Harley spec and stamped tires and they had them in stock, one was a drop ship but came within 2 days of the one in stock

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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I'm an RPM member because I like to try things on locally at cycle gear but also can hop online and save on whichever website that has what I want. My latest order got lost in the mail and I needed the stuff for a trip so I called customer service and explained and they quickly helped me purchase the same products again and get them shipped. Eventually the other items came so now I have back up's but the point is it was easy to reach customer service and they were easy to work with.

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Rotors
June 18, 2024

It was fast and on the money. Exactly as advertised. Will do business with them again.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Nice to Know You're There
June 18, 2024

I appreciate having a realbperson at the other end of the line to answer my questions annd guide my purchases.

Date of experience: June 8, 2024
Tennessee
1 review
0 helpful votes
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Great service
June 17, 2024

The products showed up neatly packaged, and fit perfectly based off the size charts, shipping was a little slow, but that had nothing to do with Revzilla

Date of experience: June 7, 2024
Virginia
1 review
0 helpful votes
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Great jacket
June 17, 2024
Updated review

The new Klim Badlands Pro A3 jacket i ordered. Arrived very fast and its a great jacket.

Date of experience: June 7, 2024

I love revzillas easy shopping
May 9, 2024
Previous review

I love revzillas easy shopping.

Date of experience: April 29, 2024
California
1 review
0 helpful votes
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Easy order and receive.
June 17, 2024

Bought 2 pairs of riding jeans. Both pair came in as order, fit well, no problems

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Always amazing love the customer service great website and ppl behind the scenes are amazing

Date of experience: June 7, 2024

Very pleasant shopping experience and the customer...
April 4, 2024
Previous review

Very pleasant shopping experience and the customer service is the best 👌

Date of experience: March 25, 2024
California
2 reviews
0 helpful votes
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I love shopping onRevzilla and Cycle Source but since so many clothing items don't fit well based on descriptions in the ads, it is necessary to return 50% and the shipping is too expensive. Should be free.

Date of experience: June 7, 2024