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RevZillaReviews 14,159

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,155
This company responds to reviews on average within 4 days

Instant Feedback

118,568 reviews
Utah
1 review
0 helpful votes
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Carb kit for a WR426F.
June 24, 2024

Quality kit contained everything and was well packaged. Fast shipping as well.

Date of experience: June 14, 2024
Oregon
1 review
0 helpful votes
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Shipping was very delayed
June 24, 2024

I ordered a pair of gloves that were supposed to ship within 1 day according the to product page and a helmet that shipped with 5-7 business days. The helmet shipped and arrive just as expected but the gloves took a week and a half to ship, arriving 3 days after the helmet, which caused me to miss the planned window for me to take my MSF course. I now have to wait another month and have further pushed out my ability to enjoy the riding season. I'm disappointed and will likely look elsewhere first in the future.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Kimberly E. — RevZilla Rep
over a year old

We are sorry you had this experience. I looked into your issue. Unfortunately it appears there may have been an inventory issue with the gloves. We do apologize. We are reaching out to you directly to help with the issue.
Please let us know if we can assist any further.

New Jersey
1 review
0 helpful votes
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Yay! Shopping for pants while not wearing pants. I love the future. Product shipped fast at a reasonable price. Seems like good quality. Fits well. Bought the iron worker pants and some CE2 hip protection.

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Simple and straight forward
June 24, 2024

The website runs smoothly and the checkout process is easy to navigate. You get what you pay for so do your research and buy what you want.

Date of experience: June 14, 2024
Iowa
1 review
0 helpful votes
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FJR Frame sliders
June 24, 2024
Updated review

Best parts, great prices, and fast shipping! Highly recommend Revzilla!

Date of experience: June 14, 2024

Super happy customer!
April 24, 2024
Previous review

Absolute best parts and accessories! Highly recommended!

Date of experience: April 14, 2024
Iowa
1 review
0 helpful votes
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Outstanding retail site
June 24, 2024

I spent quite a bit of time researching helmets, RevZilla's detailed information and videos were super helpful so I could order with confidence. I got the perfect fit, and a great looking helmet at a great price.

Date of experience: June 14, 2024
Canada
1 review
0 helpful votes
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Waited for a long time to get hear and had to pay extra shipping on top of a very expensive part

Date of experience: June 14, 2024
Kimberly E. — RevZilla Rep
over a year old

International shipping is not included in our free shipping policy. Please find below our shipping policy.

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com with any shipping cost questions.

Ohio
1 review
0 helpful votes
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I love dealing with revzilla! L
June 24, 2024

The product I ordered wasn't what I wanted but it was exactly what I ordered. Revzilla's return process was simple and efficient! I will be a return customer!

Date of experience: June 14, 2024
Minnesota
1 review
0 helpful votes
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First timer
June 24, 2024

You have exactly what I was looking for.
And arrived soon, as promised!

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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Good inventory, easy to find, military discount, simplified ordering process.

Date of experience: June 14, 2024
Michigan
1 review
0 helpful votes
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It's never fun to have to replace something that's broken. It does make the experience better when everything goes smoothly as it did with RevZilla. From finding the part, checking out, and getting the part in my hands, I am completely satisfied.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Fast and easy
June 24, 2024

I have been ordering items from RevZilla for a while now and I have to say, every transaction has been smooth and easy. I have never had a problem. Thank you, everyone at RevZilla for always being great and having what I need to keep me on two wheels!

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
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Good product
June 24, 2024

Easy to install and matched the design of my bike. The new indicators are even brighter than the factory ones.

Date of experience: June 14, 2024
Pennsylvania
1 review
0 helpful votes
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Great people and service!
June 24, 2024
Updated review

I had to call to make a return and order the correct helmet and the representative was polite, informed and helpful.

Date of experience: June 14, 2024

I had a customer service issue with a purchase (not...
June 14, 2024
Previous review

I had a customer service issue with a purchase (not your fault), and the customer service representative was excellent…polite, helpful, knowledgeable!

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Highway pegs
June 24, 2024
Updated review

All good very easy. Have not installed yet.but I like this product

Date of experience: June 14, 2024

Highway pegs
February 20, 2024
Previous review

I needed to exchange my highway pegs. Patrick was a big help and very nice to deal with. Thanks again Patrick

Date of experience: February 20, 2024
Washington
1 review
0 helpful votes
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June 24, 2024

...

Date of experience: June 14, 2024
Massachusetts
2 reviews
0 helpful votes
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Closeout size options
June 24, 2024

I recently purchased the Olympia Seattle riding pants on closeout and they are exactly what I was looking for. I am curious about why these pants were on closeout for so long and how my correct size suddenly became available. When they first showed up, none of the vendors had my size and I ended up purchasing the next size up which are too big. Recently, Revzilla was showing my size back in stock and I jumped on them. Good decision. They fit great and are an excellent value.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Bilt riding pants
June 24, 2024

Product came in a damaged box and the product is defective. The pants closure snap is broken

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Kimberly E. — RevZilla Rep
over a year old

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
So we can assist you and make this right.

Oklahoma
1 review
0 helpful votes
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The service offered is awesome and I'm very pleased with my new exhaust, however on the shipping page I paid an extra 34.99 to get 24 hour shipping, and apparently to revzilla that just means it leaves their facility in 24 hours, I didn't get my package for 4 days, which seems like a scam, all I ask that it gets worded better, I'm a frequent Amazon user and am spoiled by the overnight/24 hour shipping, otherwise it was a great experience and I would recommend them.

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
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Lack of accountability
June 23, 2024

Have no ability to make things right when they are in the wrong

Date of experience: June 13, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.