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RevZillaReviews 14,159

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,155
This company responds to reviews on average within 4 days

Instant Feedback

118,561 reviews
California
1 review
0 helpful votes
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Great help
June 26, 2024

Reviews of products help make purchase decision. Great web site also. Easy to navigate

Date of experience: June 16, 2024
Colorado
1 review
0 helpful votes
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Stop using FedEx
June 26, 2024

I ordered 3 items. Over $700 in total. 2 were delivered to my door, but one was not. It was left via FedEx on the ground of the mailroom at my apartment complex. Someone immediately stole it and now I'm out almost $300 for a helmet someone stole (and resold on Marketplace) and neither you guys nor FedEx will replace/reimburse me. Love the other items I got! But please have an option to pick a carrier if possible. I do not feel comfortable ordering again from you guys if FedEx will be the only carrier to "deliver" to me. I will not risk losing more money due to stolen items.

Date of experience: June 16, 2024
Tennessee
1 review
0 helpful votes
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Great service
June 26, 2024

I bought an older Schuberth helmet from Champion couple of years ago (they are in the Netherlands). They were the first to have the C5 non-carbon in the world. End of the day, the comm system didn't work and I had to send it back. Champion would not replace it and then it got lost in the international mail! I lost 1800 bucks….they could have cared less! Never buy from champion if you live outside of the Netherlands!
I always buy from RevZilla domestically. My only frustration is that revzilla is regularly out of everything popular and the most popular sizes. It seems to take for ever to restock inventory. Bottom line is my go to going forward for everything is RevZilla……When it is in stock, customer service and shipping is outstanding.

Date of experience: June 16, 2024
Washington
1 review
0 helpful votes
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Speedy shipment
June 26, 2024

Accurate and speedy shipment, very satisfied and nicely packaged

Date of experience: June 16, 2024
Ohio
1 review
0 helpful votes
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1st time customer
June 26, 2024

Great search engine, to find parts
All popular brands, in stock
Up to date tracking was nice

Date of experience: June 16, 2024
Indiana
2 reviews
0 helpful votes
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Tires
June 26, 2024

Thank You very smooth and helpful. Order correct and on time

Date of experience: June 16, 2024
Pennsylvania
1 review
0 helpful votes
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Another good experience.
June 26, 2024

I never have any issues ordering from RevZilla. Communication is great and shipping is fast.

Date of experience: June 16, 2024
AE
1 review
0 helpful votes
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I had the issue that I charged twice for tax because you send my order into shipment so please next time I'd like to pack my order in one shipment everything else it was fine.

Date of experience: June 16, 2024
Indiana
1 review
0 helpful votes
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Could've been better, but not bad service.
June 25, 2024
Updated review

Not a lot of stock on very popular items. The return policy isn't bad (although it was expensive as hell to ship back), and the quality is pretty good. Shipping took way longer than it said, though, which was unfortunate.

Date of experience: June 15, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Not a lot of stock on very popular items
June 7, 2024
Previous review

Not a lot of stock on very popular items.

Date of experience: May 28, 2024
Montana
1 review
0 helpful votes
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Fast Shipping, good price
June 25, 2024

I had ordered the rear brake shoe for my rebel 250 and it showed up sooner than i had expected. Thanks!

Date of experience: June 15, 2024
Colorado
1 review
0 helpful votes
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Great
June 25, 2024
Updated review

Gears products, fast delivery. I always use RevZilla for my motorcycle needs

Date of experience: June 15, 2024

Great experience as always
June 14, 2023
Previous review

Fast delivery, quality products, awesome customer service! Thank you.

Date of experience: June 14, 2023
Tennessee
1 review
0 helpful votes
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Tail tidy
June 25, 2024

Site is easy to use, received item promptly, what more can one ask?

Date of experience: June 15, 2024
Florida
1 review
0 helpful votes
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2 thumbs up
June 25, 2024
Updated review

Great customer service. Us postal service lost one of my packages.graves high precision cct.notified revzilla and they sent a replacement by 2 day air. So much help! Everything else ive ordered is packaged very well and doesnt take awful long to arrive. Revzilla is great!

Date of experience: June 15, 2024

Quick and easy
December 1, 2023
Previous review

Quick and easy

Date of experience: December 1, 2023
Tennessee
1 review
0 helpful votes
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Face shield
June 25, 2024

Took forever to ship and doesn't fit think it might be the wrong one

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Kimberly E. RevZilla Rep
over a year old

We’re sorry to hear this. We take your feedback seriously. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
Please include further details regarding your shopping experience/issue and one of our team will gladly look into the matter.

Kentucky
2 reviews
0 helpful votes
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Good products, on time.
June 25, 2024
Updated review

Anything I've ordered so far has been as described. Any mishaps have been due to failed reading comprehension.

Date of experience: June 15, 2024

They have the stuff for my zoom-zoom
April 28, 2024
Previous review

They have the stuff for my zoom-zoom.

Date of experience: April 18, 2024
New York
2 reviews
0 helpful votes
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As always - good product - good service! Very responsive Customer Service.

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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My grandson loved them!
June 25, 2024

Easy and quick ordering and delivery. My grandson said the fit was perfect, he said he can walk in them no problem.

Date of experience: June 15, 2024
Virginia
1 review
0 helpful votes
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Biltwell is now BiltBetter.
June 25, 2024
Updated review

Shopping and checkout are a breeze. Finding items in stock, however, is another can of worms entirely.
I had ordered a Biltwell helmet from RevZilla. The ordering and delivery process were fine, however the helmet internal padding was entirely too thick. I ordered replacement internals from RevZilla (again, order and delivery were easy). The helmet now actually fits without causing headaches and completely muffler my internal speakers.

Date of experience: June 15, 2024

Multitude of choices, yet everything is easy to find
November 16, 2023
Previous review

Multitude of choices, yet everything is easy to find. Mostly shipping within 24 hours. Competitive pricing plus a GovX discount for Veterans, makes it easy to spend money with RevZilla.

Date of experience: November 16, 2023
Utah
1 review
0 helpful votes
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50s wireless intercom
June 25, 2024

Fast shipping, received in good shape. Would order again from them.

Date of experience: June 15, 2024
Georgia
1 review
0 helpful votes
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Fast and easy. Ordered online and had my order in a week. Got it for my husband for Father's Day. He loved it.

Date of experience: June 15, 2024