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RevZillaReviews 14,160

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,156
This company responds to reviews on average within 4 days

Instant Feedback

118,551 reviews
New York
2 reviews
0 helpful votes
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Fast and reliable shipping.
June 27, 2024

Great options offered for multiple categories. As a beginner, looking at so many products allows you to compare and take into account a lot of factors that come with choosing riding gear. The product arrived in perfect condition.

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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I ordered the Klim jacket and pants when on a trip with my brother. He was riding with it so I could try it on and knew that the sizing was perfect. I ordered it while on my trip and it arrived at my house in Canada two days later! I was impressed.

Date of experience: June 17, 2024
Wisconsin
1 review
0 helpful votes
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Everything went well.
June 27, 2024

Pleased item was in stock. Free shipping and responsive action.

Date of experience: June 17, 2024
Michigan
1 review
0 helpful votes
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Order
June 27, 2024

It gets the job done. I can usually find what I need. It's not Amazon.

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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Could of been better
June 27, 2024
Updated review

Ordered the wrong item, took awhile to ship had to pay to ship it back hopefully I get the correct item this time

Date of experience: June 17, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Makes it easy and simple
June 16, 2024
Previous review

Makes it easy and simple

Date of experience: June 6, 2024
Japan
1 review
0 helpful votes
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Excellent Riding Pants for Safety and Comfort
June 27, 2024
Updated review

I recently purchased the Klim Riding Pants from RevZilla, and they have exceeded my expectations in every way. As an avid motorcyclist, safety and comfort are my top priorities, and these pants deliver on both fronts.

Comfort and Fit: The fit of these pants is perfect. They are true to size and provide ample room for movement without being too loose. The material feels high-quality and comfortable against the skin, making long rides much more enjoyable.

Protection: One of the standout features is the excellent protection these pants offer. The reinforced areas provide peace of mind, knowing that I have an extra layer of defense in case of a fall. Despite the added protection, the pants are not overly bulky and allow for easy movement.

Design: The design is sleek and stylish, making them suitable for both on and off the bike. The denim look is casual yet functional, and the attention to detail in the stitching and construction is evident.

Durability: After several rides, the pants show no signs of wear and tear. They are clearly built to last, which is exactly what I need for my frequent riding.

Shipping: I was also impressed with the fast shipping. The product arrived very quickly, which was a pleasant surprise and allowed me to start using them right away.

Overall: I highly recommend the Klim Riding Pants to anyone looking for a reliable, comfortable, and protective pair of riding pants. They are worth every penny and have quickly become my go-to choice for every ride.

Thank you, RevZilla, for offering such a great product!

Date of experience: June 17, 2024

The ease of use and accessibility makes want to keep...
September 24, 2023
Previous review

The ease of use and accessibility makes want to keep spending my money here.

Date of experience: September 24, 2023
Australia
1 review
0 helpful votes
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Available stock
June 27, 2024

Was in Santa Monica on vacation from Australia, i rang customer service to see if the item I wanted was available,Customer Service said there were 2 items in stock in store!

Travelled from SM to Costa Mesa and was told no stock in store as the product was in the warehouse, RevZilla staff in the store were amazing and arrange the purchase and to have the Vest sent to my accommodation in Vegas ( Thanks Guys and was great talking to you 😁

Prior to this purchase I had also arrange to purchase from CycleGear Culver City, travelled there by Uber and the sales guy said they didn't stock item either, when looking online the system said the item was available in store, sales attendant was not interested in assisting in any way!

Thankyou so much RevZilla 💓

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Tires
June 26, 2024

Only place I could find matching tires in sizes I needed, it was super fast delivery as well.

Date of experience: June 16, 2024
North Carolina
1 review
0 helpful votes
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Good purchasing experience
June 26, 2024

Great shopping experience, with detailed information about the product.

Date of experience: June 16, 2024
Georgia
1 review
0 helpful votes
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Shipping time wasn't accurate.
June 26, 2024

I ordered gloves, a visor and a helmet. The site said they will ship within 24 hours. The gloves and the visor did indeed ship within 24 hours of ordering, but the helmet took 3 business days before it actually shipped. Not a big deal but was kinda annoying. Other than that everything else was smooth and I am happy with the products.

Date of experience: June 16, 2024
KN
1 review
0 helpful votes
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Just neede a few moto parts
June 26, 2024

Great shop and honest. I'm a repeat customer and will stay with this shop

Date of experience: June 16, 2024
Virginia
1 review
0 helpful votes
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Icon helmet
June 26, 2024

The helmet came in timely manner only problem was that it was used I ordered one but got wrong size so ordered another a size larger as did not have time for exchange process the next one came with lens changed the inside goggles were knocked loose on one side and helmet had 3 marks on top that looked as if it was dropped on concrete was expecting better

Date of experience: June 16, 2024
New York
1 review
0 helpful votes
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The ordering process was 1,2,3...The price was good. Not marked up. The delivery was quick and the box was perfect. So was what was inside...

Date of experience: June 16, 2024
Florida
1 review
0 helpful votes
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Don't use FedEx
June 26, 2024

Other than FedEx delivering my package two streets away, Revilla was great. FedEx doesn't even care my package was lost. All they can say is contact the seller. It wasn't the seller's fault my package was lost. I had to go find it. Thankfully FedEx took a photo of where they delivered it.

Date of experience: June 16, 2024
Minnesota
1 review
0 helpful votes
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Great information
June 26, 2024

Revzilla has the largest amount of reviews and information on the products they sell.

Date of experience: June 16, 2024
Texas
1 review
0 helpful votes
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No Compliants
June 26, 2024

I ordered some riding cargo pants and hip protectors. They were received when I was told they would be and fit well.

Date of experience: June 16, 2024
Florida
1 review
0 helpful votes
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Received open item
June 26, 2024

Completely unacceptable customer service. I received defective open box Sena headset and forced to deal with manufacture

Date of experience: June 16, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Unfortunately Sena does handle their own warranties and are required to give you the contact nfo so they can handle the warranty issue.

Virginia
1 review
0 helpful votes
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More Promo's!
June 26, 2024
Updated review

So far so good! 👍 things are fairly priced but would love more promo's & other deals! The 10-15% deals out there don't even work on anything.

Date of experience: June 16, 2024

So far so good!
June 14, 2024
Previous review

So far so good! 👍

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Finally a new (not used) helmet.
June 26, 2024

I was having trouble finding a non damaged helmet. The first one did not fit right but also had snap closure and sun visor problems. The second one fit ok but was used. The inside was dirty and the Styrofoam liner was nicked and scratched up. Which brings me to RevZilla. I called them first and had all my questions answered. I ordered the helmet I wanted and received it quickly. It was brand new and in perfect condition. I will definitely order from RevZilla again.

Date of experience: June 16, 2024
Missouri
1 review
0 helpful votes
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Abrasion Jacket
June 26, 2024

Great experience so far. The jacket fit perfectly for my trip. It will get a lot of use

Date of experience: June 16, 2024