From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered a chain tensinor for my R3 based on the photo of the product to my dismay it was not that at all. How about put the real product instead of the part the person really needed.
Great customer service they helped me apply my coupon and the product is great.
The shipping was fast. FMF exhaust works great and it looks great and Sounds awesome I'm very happy with it.
I like the product choices and videos. But I subtracted a star because so many jackets I was interested in were out of stock!
Everything was easy! I already had an account, so I logged in and entered my motorcycle details. Next, I put in what I was looking for, and there was a list of quality items that popped up. From there it was smooth sailing. I paid for my items and they arrived within three days.
Easy to find Products.Great staff and response times when talking to them.
All of my items arrived as projected and were as described per my order.
The Rox bar risers were not the right color; they were polish silver instead of machine finish.
And the 1 1/2" rise/setback were not made to bolt onto for my 2023 RnineT Pure, even though that is the bike I was shopping for.
Easy! If it wasn't for parting with the money, I'd say it was painless too. But that's not your fault.
You can always be sure RevZilla delivers on time. Ordered front tire from Amazon, instead of 3 days it took 2 weeks to be noticed package was lost. Ordered from RevZilla on Friday received tire Sunday, exceptional service as always
Very pleased with product selection and easy to navigate website.
Joe Rocket Analog jacket is the best bang for the buck! Excellent service with the exchange process. Its hard to find a person to answer the phone, let alone give great service and follow through. Thank you!
Paid on a Thursday for overnight shipping, didnt get the part until Wednesday evening the next week.
Twice now I didn't get overnight shipping
We are sorry you had this experience we will be contacting you to help get your issue resolved.
Service was almost unbelievably fast. Order was shipped within an hour of being placed and at my front door the next day!
Your site with the parts diagram and part numbers makes it really easy to find the parts that i need.
Their site made it extremely easy to find the exact parts that you need and order them I am 100% satisfied
Some reviewers said the visor didn't fit over their glasses or that it touches them. I wear bifocals, and it fits fine. It doesn't touch my glasses. I'm accustomed to a full face helmet, so I wasn't sure how I would like this one. I got used to it during my first ride.
Exactly as my title indicates. If you ride a motorcycle in the US, RevZilla is a must-use website. They have everything from gear to parts. They're the biggest player in the online MC space, but they also do it the best. I like that in a company. Where Amazon's experience has gotten worse over time, my experience with RevZilla has only gotten better.
The best parallel I can draw is with video games. RevZilla is to motorcycling what Steam is to computer gaming. The top player deserves the top position because they do it better than anyone.
Quick and easy to order.Order arrived quickly very happy with the product
Best prices around, they're always wiling to price match and provide excellent customer service, whether its sizing, part number lookup, or sales.
The cycle gear tire policy was a bit confusing but I was able to chat online and solve it.
Always ordered parts for my bike from here. Awesomeness! Parts are easy to order. Delivery is great đź‘Ť
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.