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RevZillaReviews 16,332

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,957
quality
12,229
This company responds to reviews on average within 3 days

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129,564 reviews

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Tennessee
1 review
0 helpful votes
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On time
February 25, 2025

Easy website to use. Everything is as described online. Very pleased.

Date of experience: February 15, 2025
California
2 reviews
0 helpful votes
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A bag for almost all seasons
February 25, 2025
Updated review

Almost too easy - a true threat to my wallet, willpower and marital bliss.

Date of experience: March 1, 2025

Thus far, everything is going very well...
February 25, 2024
Previous review

Thus far, everything is going very well...

Date of experience: February 25, 2024
Utah
1 review
0 helpful votes
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Just what I needed
February 25, 2025

I was looking for a certain type Of helmet to go with my bike and I found it at revzilla at a great price and shipping was fast.

Date of experience: February 15, 2025
Hawaii
1 review
0 helpful votes
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Shipping options to hawaii
February 25, 2025

I get the free shipping option. But please allow an option to pay for additional shipping options. The USPS Ground shipping goes on a cargo ship, and it can take weeks to receive the item. If, in the future, this is the only way to get products, I will probably end up shipping this item to someone in the continental US and pay them to ship more expeditedly.

Date of experience: February 15, 2025
Arizona
1 review
0 helpful votes
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Thank you i need a new helmet i also got 30 bucks to my next purchase. Awesome. Which i already use. Thank u again.

Date of experience: February 26, 2025
Michigan
1 review
0 helpful votes
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Great helmet
February 24, 2025

I could not decide which helmet I wanted, so I ordered two! After I chose my favorite, I sent the other one back. Super easy return policy!

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Excellent over all
February 24, 2025

Very easy to order, prompt service and good quality product.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Products are fine, babysit your return
February 24, 2025

Ordered a non-folding ramp instead of a folding ramp, Revzilla was great on issuing RMA and return label. Posting return credit took a few phone calls; long after expected credit should have been posted, customer service didnt know what was going on in that regard,
It took separate emails to get credit posted. So, one star on returns.

Date of experience: February 14, 2025
North Carolina
1 review
0 helpful votes
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Awesome
February 24, 2025

Easy to navigate website, found what I needed, ordering process was quick and simple, item arrived in a decent amount of time. No complaints here!

Date of experience: February 14, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Ohio
1 review
0 helpful votes
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Incredibly fast shipping
February 24, 2025

Will definitely be ordering more parts, I do feel as though I need to do a lot of research to make sure I'm ordering the right thing but I got exactly what I expected and look foward to customizing my bike more

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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Freaking Excellent!
February 24, 2025

Always my first place to go when I need or want anything related to motorcycles

Date of experience: February 26, 2025
New Mexico
1 review
0 helpful votes
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Easy online experience.
February 24, 2025

Great deals. Easy to find info. Parts are for my bike specifically, and fit well.

Date of experience: February 15, 2025
Argentina
1 review
0 helpful votes
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Accurate transaction
February 24, 2025

Very good overall experience fast. The product was as expected

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Quick response
February 24, 2025

Quick and easy got my order next day very unexpected thank you

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Great service fast shipping
February 24, 2025

Received my items ordered within a week. Thank you, will be returning to your website for more items.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Wrong helmet delivered
February 23, 2025

I think I received the wrong helmet. I ordered a sedici strada 3 carbon helmet & i received a scorpion exo convert fx carbon helmet

Date of experience: February 28, 2025
Indiana
1 review
0 helpful votes
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I want to take the time to thank RevZilla for their speedy shipping, good customer service, and offering a discount to public service personnel. You carry fantastic products and I will be a repeat customer as well as advocate for you. Thanks again!

Date of experience: February 13, 2025
Delaware
1 review
0 helpful votes
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Good Customer Service/Easy Returns
February 23, 2025

I recently ordered riding pants that didn't fit. The return process was easy. It made me feel comfortable to order a different pair from Revzilla, that actually did fit. It took some of the worry out of an online clothing purchase. Thx!

Date of experience: February 13, 2025
Virginia
1 review
0 helpful votes
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Great
February 23, 2025

Cathy K. Helped me with a shipping question which made my experience much better!

Date of experience: February 24, 2025
Wisconsin
1 review
0 helpful votes
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Exceptional Service and Products
February 23, 2025

I have been a RevZilla customer for years. As much as I'd like to patronize my local dealer for accessories, the prices and service they offer can't match RevZilla! My recent purchase was an HJC helmet. I have a huge head (5XL helmet size) and it was impossible to find one locally. I ordered a helmet and it arrived quickly - within 5 days. Sadly, it didn't fit as expected so it needed to be returned. I requested a return authorization (which was easy to do) and sent the initial order back while simultaneously ordering another model of the same size. It arrived just as fast as the first, and the returned helmet was quickly credited to my card. The product videos on the site are incredibly detailed and thorough, leaving no questions unanswered. These folks know their stuff and they understand the needs of all types of riders!

Date of experience: February 13, 2025