On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Revzilla is quick and easy and everything was as expected.
Thank you Revzilla!
They shipped three tiny screws in separate packages one time it was a small box that was way bigger than the screw and then i got two separate plastic envelopes. Imo not ideal, id rather just get one package.
Ordered it. Shipped. And arrived in perfect condition. Thanks. Excited for spring.
Easy to order on line and the store had exactly what I needed.
RevZilla did a great job! The shipping was quick with tracking number. I love that not only I can see it from my self but also RevZilla will send me an update through my email! Customer service are incredibly good. Definitely my favorite store overall!
Order Alpinestars boots and they shipped the next morning. I received them 3 days earlier than what shipper said. Great product with fast and efficient service.
Foot pegs look and feel like quality items. Only reason not at 5 stars is I feel they should come with new cotter pins
The site was easy to navigate. The products were displayed nicely on the page. And looked the same when they arrived. I was very pleased. I will purchase from them again.
Keep up the great work!
Prices, service, shipping, web navigation, selection, returns.
All aspects are top notch.
I have purchased a bunch of stuff from Revzilla and it has been a pretty good experience. Even when things went wrong they have always made it right.
These chaps were certainly top quality with a perfect fit. Upon close expecting each panel had similar leather density and colour. The stitching was perfect as well so it all looks straight. My fit was darn near perfection with several adjustable pieces for fine tuning. The hem was setup so it can be trimmed to the exact length without compromising the stitching. Perfect companion for a great ride
A great battery at a better price point than at the Harley Davidson store. Perfect fit doesn't sound very sexy but if you have work on your bike, you find out really.fast how tight everything is. A few centimeters larger and the project can't be completed.
Customer Servive was amazing. After i had ordered my battery I noticed the shipping address was wrong. I had to phone in and change the address. The process was very easy and the people were amazing.
Even with my mistake my battery arrived in 2 days and worked flawlessly. I could have bought my battery in a lot of places, The customer service was the difference and I was very glad with my choice of supplier.
The first helmet I ordered was a 1 piece in 5XL and it did not fit my son's head (67cm). I returned and asked for some help! I ordered the HJC modular helmet in 5XL and it arrived today! To my surprise, it fits!
Now I'm hoping my son's head doesn't get any larger...
The team member at cycle gear ordered the part, but when it arrived it was not the correct bolt for my dirt bike. I'll just try and use it somewhere else when needed. I still need to try and order the correct bolt though.
I decided to use Revzilla after watching Daily Rider. My order wasn't even processed for four days. I received multiple packages that were ordered after this one. Rocky Mountain ATV is much faster.
My one stop shop for my motorcycle needs plus Chat service is extremely helpful plus the copious responses from verified customers
Revzilla customer service provided me the best customer service I've ever had. Not only did they help me decide my size on some clothing, they made the process smoother than ever.
Not too shabby. Emails were sent to keep me updated on the progress of my shipment, and a notification when it arrived.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your item had a lead time of 1-2 weeks due to a ordering process with our vendor, who does not ship directly to customers. Based on our records, it appears that your order has arrived within the expected time frame. We appreciate your patience and understanding.