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RevZilla

Overview

RevZilla has a rating of 4.7 stars from 11,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

service
2,198
quality
8,848
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106,849 reviews
+21
How would you rate RevZilla?
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Washington
1 review
0 helpful votes
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Boot Lover
August 8, 2023

I ordered a pai r of O Neal Element Moto Cross Boots, size 9 White. I chose this product after reading the reviews. The price, sizing, comfort, and quality all helped Mr make my decision. My order was delivered in less than a week.

Date of experience: August 8, 2023
Oregon
1 review
0 helpful votes
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Excellent shopping experience!
August 13, 2023

I've utilized Revzilla for several bike related purchases; they always have great service, selection, and prices! In the few instances I've had to return products, the process has been quick, easy, and smooth. I don't shop anywhere else!

Date of experience: August 13, 2023
Florida
2 reviews
0 helpful votes
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RevZilla Focuses on YOU
June 15, 2024

I have placed many orders with RevZilla. I have interacted with many of their CS Reps along the way and have not found anything but good things to say about the company. The Reps are prompt, courteous and go out of their way to make sure the customer is satisfied.

Date of experience: June 5, 2024
New Mexico
1 review
0 helpful votes
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Messy Shipping, Bad Inventory, and Decent Prices
August 18, 2023

Everything that came from RevZilla was great and in excellent condition. However, they really need to overall their shipping process, bad inventory, and pricing for products. I had to shop around to many other sites to finish my new set of motorcycle gear.

Date of experience: August 18, 2023
Michigan
1 review
0 helpful votes
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2002 Shadow Sabre tires
November 6, 2023

WOW just WOW! Ordered tires had them in Michigan in less than 48 hours! Tires are actually New! Not been sitting on the shelf for years like my last ones from else where. Always amazing customer service!

Date of experience: November 6, 2023
New Jersey
1 review
0 helpful votes
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RevZilla is great for gear and part selection, they've got most big brands in stock as well as fair prices.

If I could come up with one issue, though, it would be stock. Some popular item sizes are often out of stock for a while, riding gear in particular but also parts. I cannot tell if it is supply chain or manufacturer stock issues but it is an issue nonetheless.

Other than that, the website is easy to traverse (although I wish there was an non-stick filter option). Customer service has also been great in the past and the return process is possibly the easiest I've ever dealt with. I certainly appreciate the military discount as well.

Date of experience: October 14, 2023
Alabama
1 review
0 helpful votes
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Wrong Item
April 21, 2024

I ordered a $20.00 water bladder but received Superior product for my use.a $150 water backpack. I called the company and was eagerly taken care of by a very nice gal, Geneva C. She thanked me for being so forthright and not just keeping the expensive item and has been super attentive in getting me taken care of further. Three stars only for the missed order but five stars plus for the customer care!

Date of experience: April 11, 2024
Pennsylvania
2 reviews
1 helpful vote
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I HATE THIS COMPANY. LOST ITEM
April 24, 2024

I hate this company. I buy one item and they loose it. A $600 exhaust system. Been waiting a week and no updates. Contact them and they say oh well it's probably lost. Wait another week and we can file a claim. What a joke. Never dealing with this joke again.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize the carrier lost your order and will get this resolved but we do have rules/guidelines we have to follow. We are sorry you had this experience we will be contacting you to help get your issue resolved.

Arkansas
1 review
0 helpful votes
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Good Products.Plagued by Subpar Shipping
July 21, 2023

Everything I've ordered so far came packed well and in good condition, but man does Revzilla reach all the way to the bottom when it comes to shipping. Everything I've ordered has taken 2-3 weeks to arrive. I live in AR and never have issues with other sites. I also lived in Japan for 3 years where most items I've ordered only took 10-14 days to arrive from the US. Whatever the process is at the warehouse needs to be refined before I start ordering gear on Revzilla again. In the meantime I suggest shopping at your local Cycle Gear store. They're sister companies anyway.

Date of experience: June 21, 2023
Minnesota
1 review
0 helpful votes
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Amazing
September 4, 2024

Sweet site.
Very easy to navigate, communication was excellent, can't say enough good about these Folks. Thank You! Steve

Date of experience: August 25, 2024
Saudi Arabia
1 review
0 helpful votes
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Perfect
September 4, 2024

Professional customer service
High quality products
Availability of sizes, accurate information and fast delivery

Date of experience: August 25, 2024
Michigan
1 review
0 helpful votes
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Great product but the website!
April 18, 2024

Website should tell you if additional parts are needed. Nothing said tubes were needed when I purchased +2 tube cartridges. Annoying cause now two orders instead of one! Website needs a lot of work. Details are as important as the product you purchase!

Date of experience: April 8, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Pennsylvania
1 review
0 helpful votes
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Tail tidy 2024 gsxr1000
May 14, 2024

The tail tidy did not fit what so ever, zero instructions for instal, found a YouTube video but they guy cuts out a lot of steps, not sending back because I can use the block off plate for a custom tail tidy. Definitely would not recommend

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Pretty good website, delivery times are average, sometimes early, sometimes late. Pricing on non-house brands can be hit & miss.

The no hassle returns policy is nice but since you have to pay for return shipping not really an option for items that may not fit. To be honest I prefer to see wearable items in person & try them on before buying.

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Instant favorite
December 13, 2023

A1 experience with Revzilla. I already had two other Merlins and both were in medium, so when I ordered this Merlin Barton II in brown, I ordered medium without hesitation. Absolutely beautiful jacket, but it turned out to be way too small for me (5'11" 42 chest, narrow build). I could barely pull this one on. Returned it with zero hassle, and received a large within two days! Fits perfectly, and it is now my alpha jacket. Thank you Revzilla!

Date of experience: December 13, 2023
New York
2 reviews
0 helpful votes
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Good to go
May 8, 2023

Shipping was in a timely fashion as promised and the customer service there has always been very helpful going above and beyond to help you get what your looking for even when you don't know what that is promise they will know

Date of experience: May 8, 2023
South Carolina
1 review
2 helpful votes
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$8.00 for a 5 of o-rings not to bad. $9.28 to ship an envelope, not good. Shipping it a week later with sure post taking almost 2 weeks to get from PA to SC, Horrible... My first and last experience with Revzilla. I think most of their employees spend the day writing positive google reviews instead of filling orders.

Date of experience: August 20, 2022
Washington
1 review
0 helpful votes
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Revilla hits the mark!
July 12, 2024

My shopping experience with revzilla has always been great! Great selection of products and fast shipping. Their rewards program is also on par with just about any retailer out there. A+ from me!

Date of experience: July 2, 2024
New Jersey
1 review
0 helpful votes
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Super Comfortable
May 7, 2024

Walking on hardwood floors has always almost hurt my feet. I've learned of the 5 metatarsal bones we have in each foot are not "normal". These motorcycle shoes/boots are so comfortable and as advertised, walking around town or a large store is easy. They feel so similar to wearing sneakers but provide a great deal of protection if needed.

Date of experience: April 22, 2024
Texas
1 review
0 helpful votes
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My experience with RevZilla was very good.
August 25, 2024

My order arrived on time as promised. I would definitely reccomend and will likely order from them in the future.

Date of experience: August 15, 2024