RevZilla has a rating of 4.7 stars from 11,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
I ordered a pai r of O Neal Element Moto Cross Boots, size 9 White. I chose this product after reading the reviews. The price, sizing, comfort, and quality all helped Mr make my decision. My order was delivered in less than a week.
I've utilized Revzilla for several bike related purchases; they always have great service, selection, and prices! In the few instances I've had to return products, the process has been quick, easy, and smooth. I don't shop anywhere else!
I have placed many orders with RevZilla. I have interacted with many of their CS Reps along the way and have not found anything but good things to say about the company. The Reps are prompt, courteous and go out of their way to make sure the customer is satisfied.
Everything that came from RevZilla was great and in excellent condition. However, they really need to overall their shipping process, bad inventory, and pricing for products. I had to shop around to many other sites to finish my new set of motorcycle gear.
WOW just WOW! Ordered tires had them in Michigan in less than 48 hours! Tires are actually New! Not been sitting on the shelf for years like my last ones from else where. Always amazing customer service!
RevZilla is great for gear and part selection, they've got most big brands in stock as well as fair prices.
If I could come up with one issue, though, it would be stock. Some popular item sizes are often out of stock for a while, riding gear in particular but also parts. I cannot tell if it is supply chain or manufacturer stock issues but it is an issue nonetheless.
Other than that, the website is easy to traverse (although I wish there was an non-stick filter option). Customer service has also been great in the past and the return process is possibly the easiest I've ever dealt with. I certainly appreciate the military discount as well.
I ordered a $20.00 water bladder but received Superior product for my use.a $150 water backpack. I called the company and was eagerly taken care of by a very nice gal, Geneva C. She thanked me for being so forthright and not just keeping the expensive item and has been super attentive in getting me taken care of further. Three stars only for the missed order but five stars plus for the customer care!
I hate this company. I buy one item and they loose it. A $600 exhaust system. Been waiting a week and no updates. Contact them and they say oh well it's probably lost. Wait another week and we can file a claim. What a joke. Never dealing with this joke again.
Everything I've ordered so far came packed well and in good condition, but man does Revzilla reach all the way to the bottom when it comes to shipping. Everything I've ordered has taken 2-3 weeks to arrive. I live in AR and never have issues with other sites. I also lived in Japan for 3 years where most items I've ordered only took 10-14 days to arrive from the US. Whatever the process is at the warehouse needs to be refined before I start ordering gear on Revzilla again. In the meantime I suggest shopping at your local Cycle Gear store. They're sister companies anyway.
Website should tell you if additional parts are needed. Nothing said tubes were needed when I purchased +2 tube cartridges. Annoying cause now two orders instead of one! Website needs a lot of work. Details are as important as the product you purchase!
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The tail tidy did not fit what so ever, zero instructions for instal, found a YouTube video but they guy cuts out a lot of steps, not sending back because I can use the block off plate for a custom tail tidy. Definitely would not recommend
Pretty good website, delivery times are average, sometimes early, sometimes late. Pricing on non-house brands can be hit & miss.
The no hassle returns policy is nice but since you have to pay for return shipping not really an option for items that may not fit. To be honest I prefer to see wearable items in person & try them on before buying.
A1 experience with Revzilla. I already had two other Merlins and both were in medium, so when I ordered this Merlin Barton II in brown, I ordered medium without hesitation. Absolutely beautiful jacket, but it turned out to be way too small for me (5'11" 42 chest, narrow build). I could barely pull this one on. Returned it with zero hassle, and received a large within two days! Fits perfectly, and it is now my alpha jacket. Thank you Revzilla!
Shipping was in a timely fashion as promised and the customer service there has always been very helpful going above and beyond to help you get what your looking for even when you don't know what that is promise they will know
$8.00 for a 5 of o-rings not to bad. $9.28 to ship an envelope, not good. Shipping it a week later with sure post taking almost 2 weeks to get from PA to SC, Horrible... My first and last experience with Revzilla. I think most of their employees spend the day writing positive google reviews instead of filling orders.
My shopping experience with revzilla has always been great! Great selection of products and fast shipping. Their rewards program is also on par with just about any retailer out there. A+ from me!
Walking on hardwood floors has always almost hurt my feet. I've learned of the 5 metatarsal bones we have in each foot are not "normal". These motorcycle shoes/boots are so comfortable and as advertised, walking around town or a large store is easy. They feel so similar to wearing sneakers but provide a great deal of protection if needed.
My order arrived on time as promised. I would definitely reccomend and will likely order from them in the future.
We do apologize the carrier lost your order and will get this resolved but we do have rules/guidelines we have to follow. We are sorry you had this experience we will be contacting you to help get your issue resolved.