RevZilla

I love being able to search for items specifically for the bikes listed in "my garage". Very helpful to know what will work and what won't!
Shipping was fast - always is.
Great customer service when you need it.

Part came in timely manner and price was good but my email and everything has been filled with stuff from here after one purchase and requesting I don't receive any emails from them. Also none of the emails sent had to do with shipping or tracking of my package never go one or a tracking number.

Shipping service from RevZilla has gotten worse over the past couple of years. It used to take 3, maybe 4 days to get your order. Even from the West Coast. My last order for an oil filter took 6 business days to go from NJ to NY. How is that even possible?

I bought an older Schuberth helmet from Champion couple of years ago (they are in the Netherlands). They were the first to have the C5 non-carbon in the world. End of the day, the comm system didn't work and I had to send it back. Champion would not replace it and then it got lost in the international mail! I lost 1800 bucks….they could have cared less! Never buy from champion if you live outside of the Netherlands!
I always buy from RevZilla domestically. My only frustration is that revzilla is regularly out of everything popular and the most popular sizes. It seems to take for ever to restock inventory. Bottom line is my go to going forward for everything is RevZilla……When it is in stock, customer service and shipping is outstanding.

Purchase a set of tires when I could not get them locally. They arrived in like 3 days. Online tire purchases for me in the future

Easy to navigate website. Had everything I was looking for. 1st time ordering from them but I'm confident I will not be disappointed

Used the chat box to verify the part number and it was shipped right away. I was able to ride again in a few days. Great service.

Call customer service about a jacket return excellent customer service answered all my questions and received my new jacket within a couple days

Sadly the helmet I got was just to uncomfortable, had terrible wind sound and my mouth was to close to the inside of the helmet.

In a nutshell, I am not happy with my experience. Every video you watch on their products they tout their free return policy if you are not happy or it doesn't fit. First of all, its not free, you have to pay at least 10 dollars shipping. Second, they do not swap out a product like if you get a large and it does not fit, you have to purchase another product and they will refund your purchase. I spent over 3,000 dollars and so I charged it to the Affirm credit card option. I really do not want to charge more on that card, would rather just swap the product. Also, the riding jeans I bought was missing one of the hip armor pieces, they made me go through Klim so I had to set up an account and take pictures to send to Klim. Just over all a hassle to me. Wouldn't be so bad if they didn't keep telling you how easy it is to return things. I hardly ever complain but this time, I feel strongly about it.

I was looking for a new petcock for a 20 year old Suzuki. Revilla had the parts diagram and the part I needed. I received it in less than a week from when I ordered it.

I would definitely buy from Revizilla again! Breathable material, adjustable waist (dual snaps on both sides of the waist band), full leg length zippers on each side. They fit true to their sizing chart at your natural waist. I had a good amount of overlap between my hem of my raincoat and the waist of the rain pants. I just rode all afternoon in on-again off-again rain and stayed dry. The full-length zippers are zipp-able from waist or cuff, make accessing pants pockets easy, and makes putting them on and removing them without removing your boots a cinch. Definitely a worthy purchase!

Custome Service resolved all my inquiries and helped me sort out shipping issues with a package that didn't arrive on time to redirect it to a different location.
At RevZilla I always find what I need at the right price.

There was a problem with the warehouse that kept the oil from shipping. I had to contact the help desk twice and the second time they notified me that the item was out of stock despite what the website showing it in stock

Update and improvements are needed for UI on website. I had a problem with ordering the wrong tire and the customer service could not have been better. Revzilla is working hard to earn the motorcyclist's business. They've earned my trust.

The RK chain I received was clearly fitted to a bike (links were very dirty and the OEMs box was clearly retaped) and had about 5 links missing which made it completely unusable. What it looked like to me is that another customer must have tried using it on their bike, but cut too many links off and then returned it back without notifying RevZilla. The chain still has the OEM lube but has a clear outline of a chain breaker tool. I understand counting links or even trying to identify things like a chain breaker stamp/print may be asking for too much, but the chain right of the box was dirty which I would think should raise an eyebrow for further investigation! Surely the return process should have caught this the first time around right?..

When I am just window shopping I go to RevZilla because there reviews of products is very detailed and informative. They the customer reviews help to complete my decision on if I will buy a product or continue to window shop.

It's so easy to choose the right products for your own adventure. Reveille has something for everyone. Thanks guys!

I received the wrong item, contacted customer support, and was then asked to provide significant proof. Once I had convinced the support agent that I wasn't lying, I was promptly shipped a replacement, but not given the return label I was told to use. It took several attempts and over a week before customer support was able to get me a return label.

When a retailer screws up my order, I expect more. A few dollars in "Zilla Cash" would have been a very nice gesture to make up for the extra delays and work on my part, or at least belief that I really did receive the wrong part. I've been a RevZilla customer for a long time.

I ordered a 2-pack of light weight helmet liners. I was sent a baclava instead. Called customer service and problem was resolved professionally. Kudos to the gentleman that helped me. Great company. My correct package arrived the next day. WHAT Service!