RevZilla

Always a pleased dealing with Revzilla!
I only struggled a bit finding sizing information on your website and had to resource to Alpinestars and Dainese website for full info.
Even though the item I ordered was not in stock, this information was not available, so shipping took a little longer than I expected...

I purchased a helmet but when it came it was too small. I added a larger size helmet to cart, page shows last one in stock so I quickly proceeded to check out.
Maybe took me 30 seconds to fill out everything, I press purchase and and get a message item is no longer in stock.
Not cool.
If I have something in cart there should be a few minute grace period where other people cannot buy it while im checking out.
Worst part is I contacted chat cust service and they guy literally said. "Sorry. Is there anything else I can help you with."

I really like the Rev'it brand. Top quality at a reasonable Price. I ordered this because I needed a hot weather jacket for the hot summers here in Georgia. This fits the bill, good protection with a lot of ventilation. I bought the lightest color, silver, to further reduce the heat from the sun beating down on it. The color looks great. The Large is more like a Medium. Fortunately, I've lost some weight recently and the Large just fits me with a 42" chest and 32" waist. The shoulders are a bit snug, but the jacket looks good on my 180 lb athletic build. I'm 57 and maybe bragging just a little;-) That said, I wouldn't want to put an ounce of weight on.

The zipper is a very European left hand, which is a tipoff that they're not using American sizing. Rev'it would do well to re-label the jackets coming to to the US if this is the case. Regardless, definitely size up!

I have been a customer for many years and recently ordered 2 full face helmets to replace my old and outdated ones (also purchased from RevZilla). The research and ordering process was painless and the new helmets were received timely and in perfect shape. I couldn't ask for more.

I've ordered twice from them before with no issue. Their prices were average and shipping speed was okay, I only used them because they had a nice taxonomy and was able to show me only parts that would fit my bike.

My most recent experience with them was horrible, and I wish I had checked their latest reviews before I placed the order. In short, order placed on 4/9, got an automated email from them on 4/14 saying they'd be slow to ship and slow to respond to emails because of order volume. 4/22 still "Order Processed" but no shipment (btw they charged my credit card already), Emailed them on 4/22,4/23, contacted their customer service live chat on 4/22 who agreed that the shipping speed was unacceptable and promised she would follow up.

I am now stuck with a credit card bill and still waiting for Revzilla to fulfill my order or at least give me an update of what's going on.

I found the exact items what I was looking for with the same or better price than Amazon. Shipping was free and very fast. I had previously emailed about a specific part number and they responded quickly with detailed information even though they didn't have it in stock.

I bought because they say you can return it once for green if wrong size. My item was too big, customer service said I could return it and would have to buy another size. So they have had my original pair of Klim pants for 5 days and I've not been credited for my return or hear from them. I'm reluctant to order the new correct size until I get my refund $526. I should have used Amazon.

I ordered this helmet with an extra visor and pinlock,, delivery was set to an international mail box which deliver outside the US, and I have just received it today.
First of all size chart on revzilla is wrong, on the helmet it says large 58/59, While on revzilla it said large 59/60, so it fits a bit tight
Second, revzilla split the shipment into 2 shipments, but invoives were not split, which caused me major trouble in import fees in my country, where they made me pay fees for the order amount twice!
Third, the extra visor was not sealed, with no sticker on, it does not look new!

It was easy to figure out what windscreen fit my bike and shipping was fast. The product was just what I wanted and had instructions with all the correct hardware. I'm very happy.

Ordered item that was listed as 5-7 day before shipping. Got 13 days later with zero updates on status. Shipping and follow through sucked. I can get this type of performance by ordering out of other countries myself. Your site sucks

Easy to find what I was looking for and to place order. Timely delivery.

I ordered a Street and Steel Leather Vest. Order came on time and it was a good quality product. It fit perfectly.

The company is using UPS services so beware of duties cost, 100$ more for a 200$ jacket is totally unacceptable for me. Because of that i will never buy again from Revzilla, there is other companies that give that duty service when you ship you know?

Otherwise the jacket is as supposed to be...

I love being able to search for items specifically for the bikes listed in "my garage". Very helpful to know what will work and what won't!
Shipping was fast - always is.
Great customer service when you need it.

Part came in timely manner and price was good but my email and everything has been filled with stuff from here after one purchase and requesting I don't receive any emails from them. Also none of the emails sent had to do with shipping or tracking of my package never go one or a tracking number.

Shipping service from RevZilla has gotten worse over the past couple of years. It used to take 3, maybe 4 days to get your order. Even from the West Coast. My last order for an oil filter took 6 business days to go from NJ to NY. How is that even possible?

I bought an older Schuberth helmet from Champion couple of years ago (they are in the Netherlands). They were the first to have the C5 non-carbon in the world. End of the day, the comm system didn't work and I had to send it back. Champion would not replace it and then it got lost in the international mail! I lost 1800 bucks….they could have cared less! Never buy from champion if you live outside of the Netherlands!
I always buy from RevZilla domestically. My only frustration is that revzilla is regularly out of everything popular and the most popular sizes. It seems to take for ever to restock inventory. Bottom line is my go to going forward for everything is RevZilla……When it is in stock, customer service and shipping is outstanding.

Purchase a set of tires when I could not get them locally. They arrived in like 3 days. Online tire purchases for me in the future

Easy to navigate website. Had everything I was looking for. 1st time ordering from them but I'm confident I will not be disappointed

Used the chat box to verify the part number and it was shipped right away. I was able to ride again in a few days. Great service.