RevZilla has a rating of 4.7 stars from 11,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
I ordered these boots new in box expecting them to be as advertised. They showed up blemished with dirty bottoms (alpine star logo not white) and scuffs on the uppers and chips on the metal sliders. I really like the boots and fit well, but for the price paid I'm not impressed with the state of the product.
Promo codes don't seem to work sometimes
Tough to size, I am now the proud owner of not one but two sets of mesh, armored motorcycle pants, none of which fit.
Web and purchase experience were great with Revzilla but turns out with riding gear? Too much of a difference in sizings between manufacturers to make an online purchase work everytime.
Delivery was quick to Japan, less than a week. The waterproof liner tab broke when I took it off to put in the back protector. Customer service responded within 72 hours and offered me a refund for the defective product. I've always had good customer service from Revzilla.
I had a fitment issue with the air filter I received, so I contacted customer service. They really tried to help me, but ultimately they couldn't and said they wanted to do some more digging before they gave me an answer. I can appreciate them wanting to do their due diligence. They said they would email me. That was last Sunday and I haven't heard a peep. That's unacceptable.
There's no way to tighten them up so when I walk, they keep falling down, there needs to be more pockets to adjust the knee pads, when I sit down on my back, I have to adjust the knee pads to where they need to be but other than that, they are good. You can definitely feel the air flowing through them when you're riding.
Ordering from revzilla is always quick and easy. They have all the right parts even for my older equipment. They also value their members and opinions when it comes to their parts, tools, equipment and accessories.
Love the variety of items on the site.
I actually really love shopping from Revzilla. I receive products in a timely manner, and returns/exchanges are quick and easy. I'm new to the world of motorcycling, and Revzilla is where I buy all I need.
Fast shipping. Great product. Only place I order for my motorcycle needs!
Competitive prices, quick shipping (and often free shipping), and great selection. I've been buying tires and parts/accessories from Revzilla for years and appreciate their reliability and typically have everything in stock. The tires arrived in about two days after hitting the purchase button... great service.
Recently ordered Roland Sands Cayucas jacket and Axial Block pants - both arrived fast and fit generally as expected (*the reviews from other customers helped moderate sizing expectations as much as the retailers description). Also recently purchased a K&N air filter, which arrived promptly and fit as described. However, not a knock on RevZilla in any way, but the K&N filter I received had some fraying of the woven threading material throughout the intake side of the filter, not a catastrophic amount but almost as if the manufacturer became distracted while finishing the stitch job - I was able to snip away some of the loose threading with scissors. I installed it and it functions just fine. I guess I just expected a little better craftsmanship out of K&N's ~$75 filter. Ultimately not a biggie though. The RevZilla shopping experience overall has been fantastic.
Very useful online shopping for vehicle-specific parts
Needed a new battery for the DRZ because my plan to simply charge up the one I had after sitting neglected in my garage over a ridiculously cold winter was very much a stupid plan. A few clicks on the revzilla site and received a perfectly packaged replacement in short time.
I have been shopping around before and after taking the MSF course. I took it with a Walmart helmet that I had for years.
The AGV K3 Helmet was in my opinion the best as far as what it comes with and price. The feeling of it on my head is perfect and the pads are super comfy! I will certainly be getting other visors for it and maybe upgrading to a higher tier version one day.
Lots of parts selection, I used shipping department at my work as the receiving address, it's an odd address that often takes extra prompting to get pushed through on some websites, someone at RevZilla personally emailed me to confirm the shipping address before putting anything on the truck which was very refreshing as opposed to the computer asking me if I'm a robot 50 times before accepting my billing and payment information. After confirming the address via email I received the tracking information and parts were delivered in a timely manner
I was a little worried about the size of the Icon boots because I wear a 9 in some shoe and boot brands but I have shoes up to 10 and maybe 10.5, went with a 9.5 and was pleased with it. They are stiff to begin with but I feel the more I wear them the better they will be. Only worn a handful of times so far. Good boot that covers the ankle, good protection and good price.
After years of wanting to buy a carbon fiber, full face helmet, i finally decided on the scorpion, exo carbon helmet. It is comfortable and as light as promised and the cost was acceptable for what i got. I contemplated purchasing this helmet from other companies online, for cheaper, but decided to purchase it through Revzilla, as their customer service is unparalleled.
The live customer service, imaging speaking to a human) were extremely helpful and knowledgeable
They listened and understood my needs, my lack of modern equipment and guided me to an excellent helmet.
The overall experience and quality of the revzilla site is pretty nice, and great rewards system and a not too shabby range of parts and merchandise. I like almost always getting some stickers with my purchases and the revzilla educational style videos are a good touch
Some of the notable cons, when shopping for a specific bike it's 50/50 on seeing all things that actually fits saids motorcycles, and a con going hand in hand is the reviews tend to be for a plethora of motorcycles. Back to the good I've made a pretty good amount of orders through revzilla and mainly my latest I really have issues with. It was a front stand that is beat up a bit cosmetically, still functions just fine but fairly disappointed my money spending wasn't un mint product. I'll still use revzilla, it's most likely the manufacturer's end but thought they go through orders to check quality.
Had a slight issue with my order tracking. Said both items were delivered but only one arrived. Talked to Jena and she was able to send me the other tracking number. Flawless service. Will always use revzilla when I can.
Ordered bobster goggles that arrived with scratched lenses. Customer service was good and sent replacement right away. Replacement showed up with exact same damaged scratched lenses as first set. Asking for refund now and will shop elsewhere.
We truly value your satisfaction and would love the opportunity to make things right. Please send us all the details, including any relevant photos, We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
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💬 Live Chat: revzilla.com
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I ordered a helmet liner for my husband to wear, for head protection, while working on his classic cars. It's doing the job and I couldn't ask for better ease of placing the order and turnaround time.
Shipping was slow especially when I pay for 2 day shipping. Seems a little absurd that I have to pay for the "membership" while on a different competitors site I don't have to and the return of something doesn't fit right it's free. Don't have to buy the membership for free returns. Nor thier version of the rpm cash.
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!
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