business logo of RevZilla

RevZilla

Overview

RevZilla has a rating of 4.7 stars from 11,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

service
2,116
value
64
shipping
73
returns
48
quality
8,471
This company does not typically respond to reviews

Instant Feedback

106,392 reviews
+15
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Matt B.
Unfollow Matt B.
Send Message
Share Review
Report Review

Great service
April 20, 2025

Lots of parts selection, I used shipping department at my work as the receiving address, it's an odd address that often takes extra prompting to get pushed through on some websites, someone at RevZilla personally emailed me to confirm the shipping address before putting anything on the truck which was very refreshing as opposed to the computer asking me if I'm a robot 50 times before accepting my billing and payment information. After confirming the address via email I received the tracking information and parts were delivered in a timely manner

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
Follow Alex V.
Unfollow Alex V.
Send Message
Share Review
Report Review

The Right Buy
March 21, 2025

I was a little worried about the size of the Icon boots because I wear a 9 in some shoe and boot brands but I have shoes up to 10 and maybe 10.5, went with a 9.5 and was pleased with it. They are stiff to begin with but I feel the more I wear them the better they will be. Only worn a handful of times so far. Good boot that covers the ankle, good protection and good price.

Date of experience: March 11, 2025
South Carolina
1 review
0 helpful votes
Follow Philip L.
Unfollow Philip L.
Send Message
Share Review
Report Review

Scorpions are Good
May 3, 2025

After years of wanting to buy a carbon fiber, full face helmet, i finally decided on the scorpion, exo carbon helmet. It is comfortable and as light as promised and the cost was acceptable for what i got. I contemplated purchasing this helmet from other companies online, for cheaper, but decided to purchase it through Revzilla, as their customer service is unparalleled.

Date of experience: April 23, 2025
Florida
1 review
0 helpful votes
Follow Donivan H.
Unfollow Donivan H.
Send Message
Share Review
Report Review

The good, and the bad
March 26, 2025

The overall experience and quality of the revzilla site is pretty nice, and great rewards system and a not too shabby range of parts and merchandise. I like almost always getting some stickers with my purchases and the revzilla educational style videos are a good touch
Some of the notable cons, when shopping for a specific bike it's 50/50 on seeing all things that actually fits saids motorcycles, and a con going hand in hand is the reviews tend to be for a plethora of motorcycles. Back to the good I've made a pretty good amount of orders through revzilla and mainly my latest I really have issues with. It was a front stand that is beat up a bit cosmetically, still functions just fine but fairly disappointed my money spending wasn't un mint product. I'll still use revzilla, it's most likely the manufacturer's end but thought they go through orders to check quality.

Date of experience: March 16, 2025
Kimberly E. RevZilla Rep
1 month ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Washington
1 review
0 helpful votes
Follow Christin W.
Unfollow Christin W.
Send Message
Share Review
Report Review

Best Customer Service
April 13, 2025

Had a slight issue with my order tracking. Said both items were delivered but only one arrived. Talked to Jena and she was able to send me the other tracking number. Flawless service. Will always use revzilla when I can.

Date of experience: March 24, 2025
Iowa
1 review
0 helpful votes
Follow Brian B.
Unfollow Brian B.
Send Message
Share Review
Report Review

After 40 years away...
April 17, 2025

The live customer service, imaging speaking to a human) were extremely helpful and knowledgeable
They listened and understood my needs, my lack of modern equipment and guided me to an excellent helmet.

Date of experience: April 7, 2025
Wisconsin
1 review
0 helpful votes
Follow Jesse C.
Unfollow Jesse C.
Send Message
Share Review
Report Review

Bobster goggles
February 26, 2025

Ordered bobster goggles that arrived with scratched lenses. Customer service was good and sent replacement right away. Replacement showed up with exact same damaged scratched lenses as first set. Asking for refund now and will shop elsewhere.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2025
Kimberly E. RevZilla Rep
2 months ago

We truly value your satisfaction and would love the opportunity to make things right. Please send us all the details, including any relevant photos, We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Washington
1 review
0 helpful votes
Follow Melissa J.
Unfollow Melissa J.
Send Message
Share Review
Report Review

Great Company!
March 14, 2025

I ordered a helmet liner for my husband to wear, for head protection, while working on his classic cars. It's doing the job and I couldn't ask for better ease of placing the order and turnaround time.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
Follow Frank V.
Unfollow Frank V.
Send Message
Share Review
Report Review

New Riding Boots are excellent.
April 28, 2025

I was able to find a new pair of Alpinestars shoes to replace my existing Alpinestars boots purchased in 2014 which are starting to fall apart. I was little concerned about some comments around them being narrow, but I wore them around the house a bit at a time to break them in and when i took them on my first ride I was quite pleased. The new shoes have a couple hot spots but provided a tactile feel greatly lacking in my older boots. I like the padded strips which align to the bike foot gears. I think they will break in nicely and serve as my primary riding boot assuming my old ones are repairable.

Date of experience: April 18, 2025
Illinois
1 review
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Send Message
Share Review
Report Review

Shipping
March 24, 2025

Shipping was slow especially when I pay for 2 day shipping. Seems a little absurd that I have to pay for the "membership" while on a different competitors site I don't have to and the return of something doesn't fit right it's free. Don't have to buy the membership for free returns. Nor thier version of the rpm cash.

Date of experience: March 14, 2025
Kimberly E. RevZilla Rep
1 month ago

We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!

Colorado
1 review
0 helpful votes
Follow Alexander B.
Unfollow Alexander B.
Send Message
Share Review
Report Review

Great Company
March 17, 2025

Everything about revzilla is great. The site works well when trying to find a product that fits your bike. The shipping is intuitive and you receive a link fast with shopping info. It is particularly helpful to select your bike so you know what fits and what doesn't.

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
Follow DeMar M.
Unfollow DeMar M.
Send Message
Share Review
Report Review

First choice moto store.
April 29, 2025
Updated review

It was easy finding what I was looking for. The item was in stock and shipped fast. My only gripe is that when I shopped the Denali Sound Bomb related to my bike on the site it didn't recommend the necessary wiring for the sound bomb horn. I eventually had to go YouTube which led me to Denali Electronics to find it. In the end I bought two wiring harnesses, including one that I didn't need. It was an unnecessary headache and waste of money.

Date of experience: April 19, 2025

First choice!
September 22, 2024
Previous review

Easiest motorcycle shopping experience around. Usually has what I need when I need it. Shipping is super fast.

Date of experience: September 12, 2024
Tennessee
1 review
0 helpful votes
Follow Loyd Z.
Unfollow Loyd Z.
Send Message
Share Review
Report Review

High quality and very fast and simple
May 4, 2025
Updated review

The boots I just received are exactly as discribed. They are very good quality and fit me perfectly.
Everytime I order from Revzilla I'm always impressed with the quick shipping and excellent packaging.

Date of experience: April 24, 2025

Fast and easy and high quality gear and parts
April 20, 2025
Previous review

Fast and easy and high quality gear and parts.

Date of experience: April 10, 2025
New York
2 reviews
0 helpful votes
Follow Keith W.
Unfollow Keith W.
Send Message
Share Review
Report Review

Fast easy shopping and shipping
April 11, 2025

Ordered a heated Road Sofa and joined their member program, a couple days later I had it installed. With that one order, I saved more than the price of membership in cash rewards. The matching backrest pad resulted in almost 1/2 price.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
Follow Issac B.
Unfollow Issac B.
Send Message
Share Review
Report Review

Best affordable helmet ever.
April 17, 2025
Updated review

The padding is nice and easy to install. A G32 isn't bad at all but I understand why someone might want something that stands out more. For me it's perfect but people can do whatever they want. 1k helmet, $80 dollar helmet or no helmet at all.

Date of experience: April 7, 2025

Easy and fast
April 3, 2025
Previous review

Easy and fast. LOL, that means lots of love

Date of experience: March 24, 2025
Georgia
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

Shop RevZilla
April 15, 2025
Updated review

As always, my order shipped in a timely manner. I received exactly what I ordered. What I like the most is you shop by model and the system will let you know if what you are looking for fits. Will continue to shop RevZilla for my motorcycle needs and wants...

Date of experience: April 5, 2025

Easy to find parts and supplies for my bike.fast shipping...
April 4, 2025
Previous review

Easy to find parts and supplies for my bike.fast shipping and and competitive prices

Date of experience: March 25, 2025
Washington
1 review
0 helpful votes
Follow Keith J.
Unfollow Keith J.
Send Message
Share Review
Report Review

R7 fixed
February 28, 2025

The Yamaha YZF R7 rear axle nut is a bad joke. Simply trying to adjust chain slack and it cross threaded the axle bolt. Destroyed both nut and axle. This Gilles titanium nut is a top mod needed for these bikes and I highly recommend it because my bike is only 10 months off the showroom floor

Date of experience: February 18, 2025
Tennessee
1 review
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Send Message
Share Review
Report Review

Will only shop for gear in person
April 11, 2025

Bought an Icon helmet, went off size chart provided in the item description, helmet was way to tight. Hurt my head. Got customer support on the phone. They made me think it would take weeks to get my money back and they didn't offer to try and send me another helmet, but larger. Only thing they did was waive the return fee and send me a return label. Yea, not buying from you guys again.

Date of experience: April 1, 2025
Missouri
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Send Message
Share Review
Report Review

Ordered new battery for Harley…………
April 23, 2025

Ordered a new battery for my Harley, put it on a charger to ensure it was fully charged and it wont crank over. I have bought batteries from Revzilla before and they were fine so this is not a Revzilla issue, but a manufacturer issue.

Date of experience: April 13, 2025
New York
1 review
0 helpful votes
Follow Nicholas T.
Unfollow Nicholas T.
Send Message
Share Review
Report Review

Perfect as always!
March 14, 2025

Super fast delivery! Got me back on the road in no time. Stoked on the metzler block-c tires, vintage classic "look" for your vintage airhead and pretty good overall longevity. This is my second back tire, i got about 6500 miles on the last one. I run them on all my airheads.

Date of experience: March 4, 2025