• REVICE® Denim

REVICE® Denim

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Overview

REVICE® Denim has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. REVICE® Denim ranks 69th among Jeans sites.

  • Service
    7
  • Value
    6
  • Shipping
    7
  • Returns
    7
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
1
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How would you rate REVICE® Denim?
Top Critical Review

“Never received jacket”

Klas L.
10/17/23

It's been almost 2 months since I ordered a motorcycle jacket I never received the jacket they charged me $117. They refused to refund my money they won't send me the jacket I have been in contact with them constantly no resolution I just had to contact PayPal to get a refund or start an investigation. Still nothing is company is a scam. They told me their company is small however, they have massive marketing on Instagram, totally unreliable sketchy company

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user klasl
1 review
0 helpful votes
October 17th, 2023
Verified purchase

It's been almost 2 months since I ordered a motorcycle jacket I never received the jacket they charged me $117. They refused to refund my money they won't send me the jacket I have been in contact with them constantly no resolution I just had to contact PayPal to get a refund or start an investigation. Still nothing is company is a scam. They told me their company is small however, they have massive marketing on Instagram, totally unreliable sketchy company

Tip for consumers:
No product received

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabbys49
2 reviews
1 helpful vote
December 13th, 2023

I ordered these jeans September 23rd and today is December 13 and they just arrived. I forgot I had ordered them. They are a bit small I ordered size 27 which is equal to size 4. I am always a size 4 but it could be the cut of jeans. I am thinking about sending them back but 3 months is so long might just give them away. They didn't even create my label for shipping until Dec 5th. In the picture you can see the date I got the confirmation email Sep 23 and then when the shipping label was created. But 3 months is crazy. They ship from Los Angeles and I live in New Jersey. The most it should take is 2 weeks, that's giving them the benefit. With all that said, jeans do look exactly as advertised. But I will NOT order from them again

Products used:
Jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user janes709
1 review
0 helpful votes
January 17th, 2020

You would be better off giving your money to charity then spending it at this pretend store. There is "no customer service", you will NOT receive any product, and you will only LOSE your money. I cannot believe they have not been shut down! Their website appears so legitimate and caters to a demographic who has cash to spend on clothes- and they totally take advantage of it. DO NOT WASTE A PENNY HERE.

Thumbnail of user heidic392
1 review
1 helpful vote
December 26th, 2023

Don't order anything from here. I ordered pants going on 2 or 3 months ago and they still haven't shipped yet. Contacted these people and they said they were on back order and there was nothing they could do. I just want the order canceled and my money back. This is ridiculous.

Service
Shipping
Returns
Thumbnail of user tracyr804
2 reviews
0 helpful votes
August 23rd, 2023

They won't refund you if you have a return. They only offer store credit and they won't give you the amount of store credit that you paid for your item. You also will have to pay all return shipping. This place is a scam.

Products used:
Jumpsuit

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolinaa107
1 review
0 helpful votes
October 20th, 2022

I would give Revice Jeans zero stars if I could. I ordered my jeans 4 months ago and they never shipped. Once they shipped the package somehow was stolen. Bottomline, you'll lose your money and won't ever receive your purchase.

Service
Value
Shipping
Returns
Thumbnail of user armaanb2
1 review
0 helpful votes
November 3rd, 2023

Ordered on Aug 2, still have not received ANY word about the product being sent over 3 MONTHS later and don't even hope to at this point. I have been hounding them over email and had to resort to Instagram DM to get any kind of response. Even then, they didn't even offer me a refund and only offered me site credit. SITE. CREDIT. After I'd been emailing them for MONTHS about my extreme frustration at their company, they offered me SITE CREDIT. Very very very disappointing and please save your $$$ by not ordering from them. Complete lack of accountability. ABSOLUTELY DO NOT SUPPORT THEM.

Service
Value
Shipping
Returns
Thumbnail of user gabrielleo
14 reviews
33 helpful votes
December 30th, 2018

I ordered a pair of jeans from them on Monday the 19th of November 2018, I got an email from them on the Thursday the 22nd saying:

'We are writing to let you know that we are busily working on creating your custom pair of perfectly fitting, made in the USA Revice jeans.

Please know that because we create every order on demand it may take a little longer for you to receive your jeans. Rest assured that as soon as your jeans are ready we will send you a shipping confirmation email. Thank you for shopping with us and becoming a Revice babe.'

I have not heard anything since, my money was taken and I decided to contact them, the website states '***Please allow about 72 hours for our team to reply to your request***' and 4 days after I contacted them I still didn't hear anything from them, so I contacted them again and decided to do a little digging, not only have people waited 4 months for their items to arrive, a lot of people struggled to get a simple email back from them, emailing them multiple times only to be ignored. These jeans are not cheap, and I should have read beforehand (my mistake) but the website says:
'We only accept ONE return/per item/ per customer.'
Which I find strange, so if you want to order from them, best order just one item of clothing if you're unsure about the size. The website also says:
'**We do NOT offer returns or exchanges internationally.**'
So if you do NOT live in America, you're best to avoid the website all together otherwise you'll be down by at least £60 if the item doesn't fit.
The company also spams your inbox. Every. Single. Day. Sometimes multiple times a day so that is annoying as well

Service
Value
Shipping
Returns

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