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Retro Stage

How would you rate Retro Stage?
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California
1 review
0 helpful votes
Follow Doris B.
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Great service!
November 13, 2018

I needed a dress for one wedding and wasn't sure about online shopping, but the dress I ordered from Retro Stage came even more beautiful than in photo and even before expected time and for excellent price!

Date of experience: November 11, 2018
New York
1 review
0 helpful votes
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Even when I put the dress in my mother's hand, she squeaked that she would NEVER like her. I just heard, "NO, no, no!" YOU WILL LOVE IT! They are really beautiful, they fit the breast, they are not so long they are not so short, just wonderful. There are still a lot of beautiful and funny dresses in this store.

Date of experience: November 6, 2018
Iowa
1 review
0 helpful votes
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Lovely dresses!
July 3, 2020

My fiancé ordered my dress and petticoat on the 25th of May, we received my order on the 29th of June. I am in love with my dress! Dress is very flattering as is petticoat. I would definitely recommend this store!

+7
Date of experience: July 2, 2020
Maryland
1 review
2 helpful votes
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Not happy
January 31, 2020

I ordered a whole outfit and paid for expedited shipping. It then told me that it would take an extra few days to prepare my package to ship (which it did not say when I placed the order). I was on a time crunch, but with expedited shipping it would have been exactly on time if not early. I tried to cancel my order after receiving an email and they would not cancel any of my items and said they were already shipped. I got an email a few days later that said the items were shipped, but were split into different shipments.

One package came from China had my shoes and has such a horrible smell to them. The beading is snagged and they are very cheaply made. Glue is very visible and the padding in the shoes is coming up already. I didn't even bother opening the dress, because it came 4 days after my event had ended.

Not very happy with the quality of the shoes or the
Customer service I have received. I also have to pay for shipping to return the items back! I will never use this company again.

Date of experience: January 31, 2020
Candy L. Retro Stage Rep
over a year old

Hi Lyndsay,
Thank you for your order and so sorry to hear the problem of your order.
Could you please provide your order number so that we can help you soon?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 626-333-4772 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours Sincerely,
Bree
Customer Service Department

Australia
1 review
0 helpful votes
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Do not buy from this store. I ordered a dress and accessories for a party. They said it would take up to 15 days to be delivered it took over a month so I had to get another dress for the party. When I asked for a refund they said I would have to pay the postage to the warehouse which was really expensive but I decided to do it because I no longer needed the items. The parcel arrived at their warehouse and was signed for, I followed every instruction they gave me and have sent numerous emails to follow up on the return but I still have not been able to get my money back! Its been more than a month since it arrived at the warehouse. My tracking number is Tracking Number: LK*******AU order number is FD*******

Date of experience: March 9, 2020
Candy L. Retro Stage Rep
over a year old

Shane C,
Thank you for your order and so sorry for the late arrival for your party.
We do ship out your order via the Standard Shipping(8-15 business days), business days not including any weekend or holiday.
Your order paid on 2019-12-20 18:25:16 and the parcel arrived on 2020-01-10 12:37, the shipping takes 13 business days, it is the normal shipping time, please understand.

If there have any more request, please kindly contact us via email address: service@retro-stage.com
Or you can call 626-333-4772 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours Sincerely,
Retro-stage Team

Massachusetts
1 review
2 helpful votes
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Ripoff
December 9, 2023

It's junk from overseas sold as top shelf wear. Save your money and THREE months to get something.they blame the "carrier" on everything, including the crapping linens.

Date of experience: December 9, 2023
Kuwait
1 review
0 helpful votes
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SPAM
August 30, 2020

This website is a spam, they trick you into all these vintage dresses and there is none!

I ordered and did not receive my order and when I checked with the tracking company they said this place is a spam and many people are complaining, I did not get my refund of $140.17 from them till now and its been 3 month of back-and-forth emails!

DO NOT WASTE YOUR MONEY ON THIS NASTY PEOPLE.

Date of experience: August 30, 2020
Candy L. Retro Stage Rep
over a year old

Hi Heidi,
I am so sorry to hear about the problem.
Retro-stage never let any of our customers lost money in our shop.
Your refund finished and we have emailed you the refund detail, please check your inbox.
If there have any more request, please kindly contact us via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Any more requests, please feel free to let me know and I will surely try my best to help you.
Yours Sincerely,
Retro-stage Team

Wyoming
1 review
1 helpful vote
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Red Checked Dress
March 21, 2020

I received my 1950s red checked dress within 7 days of placing my order! I followed the size chart and it seems to be true to the recommended. It is super cute and quality equivalant for price. I wasn't expect g a side zip, a pleasant suprize! I am still waiting on a 2nd dress i ordered at the same time.

Date of experience: March 20, 2020
Virginia
1 review
1 helpful vote
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I was skeptical but...
December 9, 2019

I was extremely skeptical about reading these negative reviews; however, the pieces I received are beautiful! Can't wait to wear them for my 1920s nursery mystery party! See attached pictures.

Date of experience: December 7, 2019
Kentucky
1 review
2 helpful votes
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Don't do it!
January 3, 2019

Dress came way after I needed it and had the same quality of a cheap halloween costume. Looked nothing like picture and should be avoided at all costs

Date of experience: January 3, 2019
Canada
1 review
0 helpful votes
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Amazing selection!
June 1, 2020

I have not yet received my order, as it has only just shipped ( which was really quick!) I'm amazed at the selection and ease at checkout. Can't wait!

Date of experience: June 1, 2020
Australia
1 review
2 helpful votes
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Dissatisfied
January 22, 2020

Very disappointed in the dispatch time, my dress never arrived, I don't need to add anything more than utter disappointment, I won't use this site again

Date of experience: January 22, 2020
Oregon
1 review
5 helpful votes
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Scam! Do not shop there!
September 9, 2023

Super low quality made in China crap and rips after one gentle cycle wash. Colors not the same as the photos on their site do not buy a total waste of money but if for one use than it's ok.

Date of experience: September 9, 2023
Ohio
1 review
0 helpful votes
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SCAM!
December 4, 2019

1 star because I can't give zero! Order #: FD*******. Ordered a dress at the end of October and still nothing! The tracking information is a joke! The last update was 11/13 and my package was still in China... if there even is a package. DO NOT ORDER FROM THIS PLACE!

Date of experience: December 4, 2019
Candy L. Retro Stage Rep
over a year old

Hi Lindsay,
Thank you for your order and so sorry about the delay in delivery.
We will never ever let any of our customers lost money in our shop. If the parcel lost on the way, you could get the money back.

We have sent the refund solution in email, please check your inbox.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree

Oklahoma
1 review
1 helpful vote
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I have contacted this company several times about not getting what I ordered and paid for still they haven't made things right! So really I give it zero stars.

Date of experience: May 22, 2021
Candy L. Retro Stage Rep
over a year old

Denise,
I am so sorry to hear that.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Louisiana
1 review
8 helpful votes
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I ordered two bathing suits which both don't fit, tried contacting support for a refund or exchange and never got a response; not getting my money back I assume.

Date of experience: June 11, 2023
Candy L. Retro Stage Rep
over a year old

Hi there,

We apologize for any inconvenience caused.

To assist you better, could you kindly provide us with your order number or confirmation email? Our order number usually begins with FD******. This will help us to track your order and provide you with a prompt solution.

Alternatively, please let us know if you used a different email address to place the order.

Thank you for your cooperation. We look forward to hearing back from you soon.

Best regards,
Retro-stage Team

California
2 reviews
0 helpful votes
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Great clothes
December 31, 2020

I absolutely adore every single dress that I buy off of the site! They are comfortable and fit extremely well, they make me feel like I'm in the past!

Date of experience: December 30, 2020
Candy L. Retro Stage Rep
over a year old

Ashley,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Canada
1 review
0 helpful votes
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Their clothes are great quality and affordable prices very stylish and I am more than pleased with the fit. I will be ordering many more outfits from this company.

Date of experience: June 24, 2021
Candy L. Retro Stage Rep
over a year old

Brittany,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Michigan
1 review
0 helpful votes
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1920's Dress
October 5, 2019

Shipping was quick, took about a week and a half. Looked as the picture did. Daughter is wearing it to Homecoming this weekend. Great buy for the price

Date of experience: October 4, 2019
Texas
1 review
0 helpful votes
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Order # FD*******
Paypal Account: *******@gmail.com

I GIVE RETRO-STAGE A 5 STAR RATING!

I absolutely LOVE my wine red beaded and sequined 1920s dress. I am a size "small" and the dress fits like it was made for me. I walked into the room of an event I was attending and a gentleman said "what a beautiful dress... you light up the room!" I am so glad I took a chance and ordered this dress... I my mind a dress of such quality and craftsmanship would cost $100 or more. I paid $35.98. I felt so elegant in that dress.
I would recommend your site and your clothing to anyone and everyone. I've already ordered another 1920s dress from you for new Year's Eve.
Thank you for your prompt shipment, your customer service, and your high quality merchandise.
Dorell Johnson

Date of experience: November 11, 2019

Overview

Retro Stage has a rating of 3.1 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 102nd among Clothing sites.

service
212
value
203
shipping
214
returns
144
quality
199