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Retro Stage has a rating of 2.4 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 197th among Clothing sites.
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Absolutely love the vintage style, I ordered the red velvet cold shoulder dress. It's beautiful and good quality, very much reminds me of Marilyn Monroe. I only wish I had ordered the shoes as well! Next time!
I saw negative reviews about their website, so I didn't put in an order the first times I saw their ads in my Facebook feed. However, there was this 1940's silk dress that kept popping up in my feed that I loved and I couldn't find it on any other vintage dress site, so I decided to give it a shot since I couldn't stop thinking about that dress. After putting in the order, I kept worrying that the material would be junky or it would fit poorly; I had really low expectations. But when the order got to me yesterday, I was seriously impressed! It fits me just like I hoped it would, the material is soft and beautiful, and it looks just like the picture on the site when I wear it. It fits true to size and I have absolutely no complaints. I was so pleasantly surprised. I'm not sure why people left so many negative comments. Perhaps they have improved their quality over time? I will say that the shipping time was longer than I normally wait for shipments, but I recognize that they are taking extra precautions with shipping right now, and it was definitely worth the wait for me.
I will be shopping from them again in the future!
Rachel,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Dress was higher quality than I expected, fabric is soft and not the typical cheap china crap. Seams are well done, dress fits great. Looks like the picture. Hard to find these vintage looking dresses, so glad we found Retro Stage.
Shipping was fast and easy, took about 2 weeks to California.
Looking forward to another great dress.
Ben,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
They have best design dresses with quality material. Ordered a floral swing dress, it was black in color. Fits perfectly.
Mia,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I absolutely adore every single dress that I buy off of the site! They are comfortable and fit extremely well, they make me feel like I'm in the past!
Ashley,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I've order from here before and LOVED the product and shipping speed. Needless to say, that is not the case this time around. Not only did my 3 items (dress, pedicoat shirt, and heels) never arrived, over 2 months late, but they have been refusing to give me my refund. Not only that but the had the nerve to say that if they do refund me, I have to pay them back if my package ever arrives. They finally agreed to a refund over a week ago and I still have not received my $130 back or the package. I am furious and I will not be shopping here again.
Kayley,
Thank you for your message and so sorry about the delayed delivery of your order.
We have emailed you the refund status, please check your inbox.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I got a couple dresses from Retro Stage about a week ago and already I love these dresses! The pictures on the site don't do them justice, they are amazing quality with such vibrant colors :D I definitely recommend them to any one who is looking for a vintage style but at an affordable price with good quality, I will be buying from them again :D
Kimberly,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
So my party is in 2 days, and the tracking device says my dress is still in China. I ordered a month ago. I contacted retro stage the day i ordered because on their website it said to contact them if i had a deadline. The first response i got was "nothing can be done" which pissed me off, and when i called them out about it, someone told me they would "watch" my parcel. No updates. My party is in 2 days, i told them about it WEEKS ago, and i won't get my dress in time. So much for their "help". They are blatantly lying on their website and offer absolutely no help. This is the last time i'm buying from retro stage and i will tell EVERYONE i know that their website is a scam. This is absolutely disgusting.
Viviane,
Thank you for your order and so sorry about the delay in delivery.
Recently the shipping time of many orders is extended because the shipping carriers get overloaded due to holiday parcel backlog and COVD situation, transportation restrictions, customs policy, and increasing demand.
We have emailed you the solutions advice, please check your inbox.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I have had a very good experience with this store. The dresses have amazing design and cut that really complement my shape, the vintage-inspired look is paired with modern fabrics that are lightweight and washable and the price is very affordable.
They always provide tracking number for their shipment and it always arrived in great conditions, whenever I experienced delays they were responsive and helpful in either helping me to track the package or providing a refund.
I am in love with the original designs and the variety of shapes and colors that the shop provides and I cannot wait to show off my new cute dresses! Most of these designs are modest and can be worn at work too!
Adele,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Retro stage makes shopping so easy. I'm an australian who loves vintage and would highly recommend Retro stage to anyone. Easy shipping and quick delivery makes for a perfect vintage shopping experience
Bec,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Your website is easy to navigate and check out was quick and easy. I will be returning for future purchases
HEATHER,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I just received my 5th dress from Retro Stage. As always, so beautiful. I ordered the 1950's 3/4 length sleeve wine dress. It ties at the neck in the back. The fabric is absolutely scrumptious! Thank you so much! I shall be ordering more for sure!
Tamara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
First of all they dont tell you that you only have 15 days to return until your check out is completed, Then you need their permission and try reaching them,\. They make it very difficult to reach them. The only way is texting, I had to pay for return shipping. Then I had to
Text them about my refund, They claimed the dress had no tags which was correct because that is the way I received it, They also said it was not returnable because it had marks on it, that was an absolute and total LIE! The dress was returned exactly as it was received. I threatened to take further action as I thought that was a terrible way to keep people's money. I quickly got a text back saying they would return my money. How strange is that. So i paid 43.99 for the dress and 4.95 for shipping. Then I paid $18.00 to ship it back. So beware I paid a total of 66.94 and only got refunded 43.99. WOULD NEVER DO BUSINESS WITH THESE PEOPLE AGAIN. TERRIBLE CUSTOMER SERVICE.
Helene,
Thank you for your message.
We had reminded you the shipping cost of the return will be paid by yourself on the return guide, please understand.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I ordered a medium and it was right size. Even the material is really good. I am satisfied! What a pity that I have hard to wait for more tha a month, but the customer service has been very kind!
Susanna,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Both dresses I purchased were beautiful and good quality. I would only recommend to go one size bigger when purchasing.
Ann,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I love my dresses from here. Just wish the shipping wasn't so long. I waited a month for my last order..
Alicia,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I bought a 20s dress and my friend bought a 50s dress! They are very nice and the quality is really good!
Emily,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I had a last minute roaring 20s party I was invited too and found a dress and some accessories on the site that were perfect. I ordered it a couple weeks before the event and was given a warning that it may take 12 days to process the order but after sending them an email with my concerns it was processed and partially shipped within the next day. Not only were the prices decent and the time it took to deliver exceptional but the dress itself was great quality. I lost a few fringes through the night but it was comfortable, fit great and I got a lot of compliments throughout the evening. I know a few of friends who have also ordered their 50s style dresses that love them. Worth giving a try!
Kayla
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I recently ordered a retro-stage dress and it was just perfectly beautiful. High quality, very affordable and shipping was also very fast.
The dress I got from Retro - simply amazing. So many compliments received and it's comfortable to wear too. Thank you Team and stay safe indeed!
Ingrid,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Answer: XL is a Uk size 14 you have to look at the measurements not the Uk and Us sizes as they are a bit out. The sizing chart is at the bottom of the page of the required item go by the cm, s or inches
Answer: Hah, good luck. I returned mine over 6 weeks ago and still haven't gotten my refund. I won't ever order from this company again. Terrible service.
Answer: It's coming from China and takes 60 days… they add a s"order shipped but it's not shipped… it's a scam sight. Call your bank and dispute the charges.
Answer: I would say yes, China sizes. I ordered 2PCS White Blouse Top & Suspender Pants - White / XL / 10~12 and the size was smaller than a 10, about an 8, but you couldnt wear the pants anyway, so doesnt matter. They list XL as 10-12 but i would still size down and with how the pieces vary greatly, that might still be false.
Nicole,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team