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Retro StageReviews 760

2.4

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Retro Stage Reviews Summary

Retro Stage has a rating of 2.4 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 197th among Clothing sites.

service
221
value
211
shipping
223
returns
152
quality
206
This company responds to reviews on average within 3 days

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Florida
1 review
0 helpful votes
Follow Nicole R.
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Amazing dress!
March 3, 2021

Absolutely love the vintage style, I ordered the red velvet cold shoulder dress. It's beautiful and good quality, very much reminds me of Marilyn Monroe. I only wish I had ordered the shoes as well! Next time!

Date of experience: March 2, 2021
Candy L. Retro Stage Rep
over a year old

Nicole,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Utah
1 review
7 helpful votes
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Pleasantly surprised!
January 28, 2021

I saw negative reviews about their website, so I didn't put in an order the first times I saw their ads in my Facebook feed. However, there was this 1940's silk dress that kept popping up in my feed that I loved and I couldn't find it on any other vintage dress site, so I decided to give it a shot since I couldn't stop thinking about that dress. After putting in the order, I kept worrying that the material would be junky or it would fit poorly; I had really low expectations. But when the order got to me yesterday, I was seriously impressed! It fits me just like I hoped it would, the material is soft and beautiful, and it looks just like the picture on the site when I wear it. It fits true to size and I have absolutely no complaints. I was so pleasantly surprised. I'm not sure why people left so many negative comments. Perhaps they have improved their quality over time? I will say that the shipping time was longer than I normally wait for shipments, but I recognize that they are taking extra precautions with shipping right now, and it was definitely worth the wait for me.
I will be shopping from them again in the future!

Date of experience: January 27, 2021
Candy L. Retro Stage Rep
over a year old

Rachel,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

California
1 review
1 helpful vote
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Far better than expected
January 28, 2021

Dress was higher quality than I expected, fabric is soft and not the typical cheap china crap. Seams are well done, dress fits great. Looks like the picture. Hard to find these vintage looking dresses, so glad we found Retro Stage.
Shipping was fast and easy, took about 2 weeks to California.
Looking forward to another great dress.

Date of experience: January 27, 2021
Candy L. Retro Stage Rep
over a year old

Ben,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

India
7 reviews
0 helpful votes
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Best Designs
January 15, 2021

They have best design dresses with quality material. Ordered a floral swing dress, it was black in color. Fits perfectly.

Date of experience: January 15, 2021
Candy L. Retro Stage Rep
over a year old

Mia,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Colorado
2 reviews
0 helpful votes
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Great clothes
December 31, 2020

I absolutely adore every single dress that I buy off of the site! They are comfortable and fit extremely well, they make me feel like I'm in the past!

Date of experience: December 30, 2020
Candy L. Retro Stage Rep
over a year old

Ashley,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

California
1 review
3 helpful votes
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Never shopping here again
December 23, 2020

I've order from here before and LOVED the product and shipping speed. Needless to say, that is not the case this time around. Not only did my 3 items (dress, pedicoat shirt, and heels) never arrived, over 2 months late, but they have been refusing to give me my refund. Not only that but the had the nerve to say that if they do refund me, I have to pay them back if my package ever arrives. They finally agreed to a refund over a week ago and I still have not received my $130 back or the package. I am furious and I will not be shopping here again.

Date of experience: December 23, 2020
Candy L. Retro Stage Rep
over a year old

Kayley,
Thank you for your message and so sorry about the delayed delivery of your order.
We have emailed you the refund status, please check your inbox.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

California
1 review
0 helpful votes
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I got a couple dresses from Retro Stage about a week ago and already I love these dresses! The pictures on the site don't do them justice, they are amazing quality with such vibrant colors :D I definitely recommend them to any one who is looking for a vintage style but at an affordable price with good quality, I will be buying from them again :D

Date of experience: December 23, 2020
Candy L. Retro Stage Rep
over a year old

Kimberly,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Canada
1 review
1 helpful vote
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SCAM
December 22, 2020

So my party is in 2 days, and the tracking device says my dress is still in China. I ordered a month ago. I contacted retro stage the day i ordered because on their website it said to contact them if i had a deadline. The first response i got was "nothing can be done" which pissed me off, and when i called them out about it, someone told me they would "watch" my parcel. No updates. My party is in 2 days, i told them about it WEEKS ago, and i won't get my dress in time. So much for their "help". They are blatantly lying on their website and offer absolutely no help. This is the last time i'm buying from retro stage and i will tell EVERYONE i know that their website is a scam. This is absolutely disgusting.

Date of experience: December 22, 2020
Candy L. Retro Stage Rep
over a year old

Viviane,
Thank you for your order and so sorry about the delay in delivery.
Recently the shipping time of many orders is extended because the shipping carriers get overloaded due to holiday parcel backlog and COVD situation, transportation restrictions, customs policy, and increasing demand.
We have emailed you the solutions advice, please check your inbox.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

California
1 review
0 helpful votes
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I keep coming back!
December 15, 2020

I have had a very good experience with this store. The dresses have amazing design and cut that really complement my shape, the vintage-inspired look is paired with modern fabrics that are lightweight and washable and the price is very affordable.
They always provide tracking number for their shipment and it always arrived in great conditions, whenever I experienced delays they were responsive and helpful in either helping me to track the package or providing a refund.
I am in love with the original designs and the variety of shapes and colors that the shop provides and I cannot wait to show off my new cute dresses! Most of these designs are modest and can be worn at work too!

+3
Date of experience: December 14, 2020
Candy L. Retro Stage Rep
over a year old

Adele,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Australia
1 review
0 helpful votes
Follow Bec W.
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Retro stage is great
December 1, 2020

Retro stage makes shopping so easy. I'm an australian who loves vintage and would highly recommend Retro stage to anyone. Easy shipping and quick delivery makes for a perfect vintage shopping experience

Date of experience: December 1, 2020
Candy L. Retro Stage Rep
over a year old

Bec,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Alaska
1 review
0 helpful votes
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Great site
November 30, 2020

Your website is easy to navigate and check out was quick and easy. I will be returning for future purchases

Date of experience: November 30, 2020
Candy L. Retro Stage Rep
over a year old

HEATHER,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Tennessee
1 review
0 helpful votes
Follow Tamara S.
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I just received my 5th dress from Retro Stage. As always, so beautiful. I ordered the 1950's 3/4 length sleeve wine dress. It ties at the neck in the back. The fabric is absolutely scrumptious! Thank you so much! I shall be ordering more for sure!

Date of experience: November 20, 2020
Candy L. Retro Stage Rep
over a year old

Tamara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Florida
1 review
0 helpful votes
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First of all they dont tell you that you only have 15 days to return until your check out is completed, Then you need their permission and try reaching them,\. They make it very difficult to reach them. The only way is texting, I had to pay for return shipping. Then I had to
Text them about my refund, They claimed the dress had no tags which was correct because that is the way I received it, They also said it was not returnable because it had marks on it, that was an absolute and total LIE! The dress was returned exactly as it was received. I threatened to take further action as I thought that was a terrible way to keep people's money. I quickly got a text back saying they would return my money. How strange is that. So i paid 43.99 for the dress and 4.95 for shipping. Then I paid $18.00 to ship it back. So beware I paid a total of 66.94 and only got refunded 43.99. WOULD NEVER DO BUSINESS WITH THESE PEOPLE AGAIN. TERRIBLE CUSTOMER SERVICE.

Date of experience: November 20, 2020
Candy L. Retro Stage Rep
over a year old

Helene,
Thank you for your message.
We had reminded you the shipping cost of the return will be paid by yourself on the return guide, please understand.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

Italy
1 review
0 helpful votes
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Very cool!
November 21, 2020

I ordered a medium and it was right size. Even the material is really good. I am satisfied! What a pity that I have hard to wait for more tha a month, but the customer service has been very kind!

Date of experience: November 20, 2020
Candy L. Retro Stage Rep
over a year old

Susanna,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

California
1 review
0 helpful votes
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Good Quality
November 13, 2020

Both dresses I purchased were beautiful and good quality. I would only recommend to go one size bigger when purchasing.

Date of experience: November 12, 2020
Candy L. Retro Stage Rep
over a year old

Ann,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Delaware
1 review
0 helpful votes
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Pretty dresses
November 13, 2020

I love my dresses from here. Just wish the shipping wasn't so long. I waited a month for my last order..

Date of experience: November 12, 2020
Candy L. Retro Stage Rep
over a year old

Alicia,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Greece
1 review
0 helpful votes
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I bought a 20s dress and my friend bought a 50s dress! They are very nice and the quality is really good!

Date of experience: November 11, 2020
Candy L. Retro Stage Rep
over a year old

Emily,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

North Dakota
1 review
0 helpful votes
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Met all expectations!
November 10, 2020

I had a last minute roaring 20s party I was invited too and found a dress and some accessories on the site that were perfect. I ordered it a couple weeks before the event and was given a warning that it may take 12 days to process the order but after sending them an email with my concerns it was processed and partially shipped within the next day. Not only were the prices decent and the time it took to deliver exceptional but the dress itself was great quality. I lost a few fringes through the night but it was comfortable, fit great and I got a lot of compliments throughout the evening. I know a few of friends who have also ordered their 50s style dresses that love them. Worth giving a try!

+5
Date of experience: November 10, 2020
Candy L. Retro Stage Rep
over a year old

Kayla
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

India
5 reviews
0 helpful votes
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I recently ordered a retro-stage dress and it was just perfectly beautiful. High quality, very affordable and shipping was also very fast.

Date of experience: November 10, 2020
AE
1 review
0 helpful votes
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Perfectly splendid
November 8, 2020

The dress I got from Retro - simply amazing. So many compliments received and it's comfortable to wear too. Thank you Team and stay safe indeed!

Date of experience: November 7, 2020
Candy L. Retro Stage Rep
over a year old

Ingrid,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team