ResumeGenius has a rating of 4.5 stars from 209,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Thank you for making updating and helping my resume become more professional. I was crying trying to fix it in word without messing everything up but this website made my entire day!
Good program, helpful formats but I didn't appreciate finding the charges once finished generating my resume, or the only payment option being an automatic monthly renewal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Untruthful about "free" aspect but works decently enough to purchase 14-day trial unsure why anyone would pay over 25 dollars for a website they might use once or twice a year
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The services were advertised as free, yet I am being charged after spending a solid half hour or more creating from a pre existing resume. Seems like false advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The tools are extremely helpful. I have not had to prepare a resume in over 15 years this made me feel confident that my resume was up-to-date and relevant.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I knew I had to pay up front but overall a good deal. Do not like the auto renewal option. Should be something you an choose. Having to go in and cancel is annoying.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Its easy to use and has nice templates
I thought it was free (cause it says its free on google searches) until I tried to download my resume and had to pay. Man I wish it was so much per month, especially when you don't really need it that long.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
This was sold to me as a free service, now after doing all the work I'm charged $24. Scam. I'll be getting my resume and cancelling and not using again.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Amazing place so helpful I would highly recommend and I'll be using them in the future for long as I'm alive! Made it super easy and my resume turned out great!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Why lie about it being free? "free resume builder" 2.95… then 23 dollars every 2 weeks if I were to forget to cancel 😂That's how you get people for sure but not me.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Has 'free' in search results, then once you spend tons of time building out the resume, charges you with a subscription to download. Lying, time-wasting garbage. Now piss off.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Easy tool for quick update with AI suggestions. I have created from scratch how ever. It is good. AI assisted very well based on the job positions we entered.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It promotes as free and i had no choice but to pay 24 dollars is a bit much considering the fact that you only need a resume every so many years or so
Hello Shala,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Professional, easy and convenient. Typing my resume was exceptional experience, saving me time with clarify words with optional help for a better results.
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
I haven't done a resume in 25 years and using this website was an easy process that took the stress out of having to create one after not having one for so long
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
Worth paying $3 for a resume that practically wrote itself. Great automatic suggestions for listed skills and professional, simple yet eye grabbing templates.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
I dont like that it says free resume on all of these sites, at least this one was not expensive however it would be more honest if you said 'Cheap resume'.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
First you advertise as free, which in fact is not. Second you just copy and paste previous resume's with few vocabulary changes. Third i didn't noticed great AI input as advertised.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Everything was fine, I just think that you should warn people in advance about the surprise bill.
Please send a copy to the email also, and contact me with a fresh survey after we review the Resume.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
It was not clear that I would be charged a 23$ subscription fee. I did not sign up for any subscription. I spent 3$ for the resume I made and nowhere did it tell me that I was signing up for a subscription.
Hello Emily,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius