Overview
ResumeGenius has a rating of 4.5 stars from 209,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
I should not need to call you or email to cancel. If a single click can sign you up then a single click should be able to cancel as well. It's just basic decency. You shouldn't be trying to rely on income from people who just forgot or couldn't figure out how to cancel.
Signed up for the free version was charged 34 a month unknowingly for
5 months. Who in their right mind needs to spend 34$ a month on resume stuff? Brutal. Also just let me cancel, Holy hell it's not that deep.
Hello Cassandra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
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Resume Genius
Happy with the results, but not happy that it was advertised as 'free' only to discover at the end of all the tweaking that there are in fact fees. Will be contacting customer service to cancel after my 14 days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and fine the resume I needed. Would give 5 stars except it would be nice to have an option for subscription to discontinue automatically after 1-time payment without having to remember to cancel
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was being charged 5 dollar less and promised that it would stay the same if I decide not to subscribe at any time and resume at a later day. I decided to resubscribe today as I needed it, but alas extra 5 dollars was added to the fee
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
It was quick and easy and convenient. I really wish I didn't have to make a 50 word review because I'm in a very very very very very very very very very very very very very very very very very very very very very very big hurry
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This account has been running for so long. I've gotten 1200 taken out of this subscribtion for a year. I cancelled in Dec. Again please stop. I'm not $#*!ing about the money but I'm highly disappointed when I $#*!ing cancelled last month you take it again
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to create and navigate this site. Appreciated the use of suggested info to auto fill my resume. The choices of resume styles were ample and professional. The time it took to create and build my resume was very quick compared to doing this without any help. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The service was incredible but you did lie about it being free. URL says it is is free, Google description says it's free but I still HAVE to pay. Quality is incredible but this one thing makes me hesitate to return.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
I thought it was a free template. The fact that it was a paid service was not obvious. It's not that expensive and hopefully I won't need it beyond one month, so it's fine to go forward. Otherwise, very helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Works great I love the way it works. It's a great system. It was really easy for me. I like the way the system works. It definitely helped me out with my job criteria. I feel like it definitely made me seem a lot better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really liked the resume templates and assistance in formatting and writing key parts. I did not like that I was not notified prior that I would have to pay to download my resume or that I could not remove emails from my references.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Says is free and then you $#*!ing spend 20 mins doing all the work on your resume and after it shows that you have to pay to download it. The problem isn't that is not free the problem is that it is a lie and you basically force to pay because after all the work creating your resume might as well just pay.
Hello Alexis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't like how the whole address wasn't included. I had to put my home address numbers in before the city to make it work- but then the comma was in the wrong place and I couldn't do anything about it. Had to fix it in Word later. It was a pain!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is going pretty good for now. It did take so time for me to get it done. But you never know I just my need to used you'll again in the future this was very good for me for now just never know more to come so that I can have you'll help put it into my resume for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not certain that I won't be billed the larger amount after 14 days. It's not that I won't be happy with the resume and want to cancel my subscription within 14 days as I only want to download one resume and be done with it. I would love it if there was an option to have access for a certain number of days and not worry about being direct debited the larger amount.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Copying and pasting content is cumbersome--repeated get an error that screen capture is disable (when copying and pasting--not screen capturing), then suddenly it will let you paste. Very frustrating. No Rich text is super aggravating also. No option to proceed with free version without entering credit card and agreeing to trial.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
I had reached out to cancel my account a year ago, and found out today that it had been charging my card as a reoccurring charge with a poorly describes name. Really disappointed that companies still do this.
Hello Margaret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The template was Very easy to complete. Each of the suggestions the app gave, was on point. I have needed to update my resume for a while now but Thanks to Resume Genius the process wasn't so intimidating.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making updating and helping my resume become more professional. I was crying trying to fix it in word without messing everything up but this website made my entire day!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius