business logo of ResumeGenius

ResumeGeniusReviews 224,527

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey star
grey star
grey star
grey star
grey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
500
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Koos Y.
Unfollow Koos Y.
Share Review
Report Review

Could have a wider range of job titles to choose from

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Oregon
1 review
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Share Review
Report Review

I thought this was a free website but i had to pay in order to get any download.

Date of experience: October 20, 2019
Rhode Island
1 review
0 helpful votes
Follow Le V.
Unfollow Le V.
Share Review
Report Review

This process makes building a resume easy and stress free.

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
Follow Troupe J.
Unfollow Troupe J.
Share Review
Report Review

It said a free resume builder, it is not free I had to pay for it!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Florida
1 review
0 helpful votes
Follow Virginia Q.
Unfollow Virginia Q.
Share Review
Report Review

...
October 20, 2019

,,

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
Follow Adam F.
Unfollow Adam F.
Share Review
Report Review

My first card didn't go through even contacting my bank and their was no issue...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Canada
1 review
0 helpful votes
Follow Kimberly P.
Unfollow Kimberly P.
Share Review
Report Review

The fees should have been mentioned upfront but a very user friendly service

Date of experience: October 20, 2019
Germany
1 review
0 helpful votes
Follow Wend C.
Unfollow Wend C.
Share Review
Report Review

Formatting in CV is pretty messed up
October 20, 2019

- formatting in CV is pretty messed up
- please create an option to NOT include the state for European countries

Date of experience: October 20, 2019
Wisconsin
1 review
1 helpful vote
Follow Bruley M.
Unfollow Bruley M.
Share Review
Report Review

You outright lie about a "free resume builder" so I'm not too thrilled about having to likely waste an hour of my time on Monday to get my money back.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Texas
1 review
0 helpful votes
Follow Spiser L.
Unfollow Spiser L.
Share Review
Report Review

Need to remove something (edit) my resume but was not able to gain access to it.

Date of experience: October 19, 2019
Iowa
1 review
1 helpful vote
Follow Molyneux G.
Unfollow Molyneux G.
Share Review
Report Review

I don't know why I would need a trial for a job resume when I need a job once for the next few years.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
New York
1 review
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Share Review
Report Review

The resume builder writes a resume better than I ever could

Date of experience: October 19, 2019
Maryland
1 review
0 helpful votes
Follow Wilson F.
Unfollow Wilson F.
Share Review
Report Review

It should be stated before you fill things in that you have to pay

Date of experience: October 19, 2019
Pennsylvania
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

Would appreciate more recommendations for younger people with less work experience

Date of experience: October 19, 2019
California
1 review
0 helpful votes
Follow McKee Q.
Unfollow McKee Q.
Share Review
Report Review

Depending on how the resume looks after download, I'll decide whether this was worth it. The templates look amazing, but I don't know how they'll look with mine. The autocompleted career objective part was silly, but I just pasted in my own. Biggest complaint is that after my trial, it's supposed to start at $40 a month? No way! The membership is only $7 a month. Is the discrepancy just because you weren't expecting me to check, or am I misreading something? There's no way this trial's going to be worth $480/year. This feels scammy as heck, which is disappointing, because the site looked promising.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Georgia
1 review
0 helpful votes
Follow Cooke D.
Unfollow Cooke D.
Share Review
Report Review

Used you guys before and results happened--thanks fingers crossed

Date of experience: October 19, 2019
Canada
1 review
0 helpful votes
Follow Cynthia P.
Unfollow Cynthia P.
Share Review
Report Review

You promoted the site as a free resume builder. Once I built my resume, you want to charge me for a download - what a marketing lie!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Florida
1 review
0 helpful votes
Follow Peter V.
Unfollow Peter V.
Share Review
Report Review

I didn't know it was going to charge me until the very end.

Date of experience: October 19, 2019
Minnesota
1 review
0 helpful votes
Follow Robinson V.
Unfollow Robinson V.
Share Review
Report Review

So far looks good, but the icons for the cell number and address need to be switched.

Date of experience: October 19, 2019
Florida
1 review
0 helpful votes
Follow Auguste Q.
Unfollow Auguste Q.
Share Review
Report Review

My experience has been fair so far
October 18, 2019

My experience has been fair so far. I get the impression that my needs will be met and I will be satisfied.

Date of experience: October 18, 2019