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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Plug and Play Resume! Plug in the answers to the questions provided and play around with the layout. Drag and drop your bullet points and quickly add suggested additional skills or add your own. Super quick and easy and a plethora of templates to choose from. Great product.
Great and easy to use but they don't say the cost at the beginning.
I thought that I was able to use and save my Resume for free, as advertised. But I had to pay in order to access my Resume, after spending a lot of time preparing it.
Would have been nice to know that you have to pay for this before you work for more than an hour creating the resume
Easy to build resume fast with multiple template export honestly tried on word myself with their poor resume template options and found myself getting frustrated when nothing came out right and things got messed up so coughed up the few bucks to get it done right fast. Thanks!
Would have liked the point form option when manually entering my work experience
Love the templates- I have used lots of different resume builders but none had these new and unique templates. There are not many to choose from but those they have are better than searching through 100 boring ones. Each one maximizes space on the first page ( as the old rule goes... try to stay on one page) yet doesn't compromise the proffessionalism and readability.It is very intruging thus far!
Great tips and pre written examples you can add with a single click! Just finished mine so I will try to remember to update once I am finished with the complete resume! (Free trial makes it risk free!)
I was annoyed that I spent an hour and then was asked to pay for a subscription when it initial indicated it was free.
Not to bad. Just would be nice to make small edits when going through.
Very easy to use and guides you through the whole experience
You're asking before I really have a good chance to see the resume
You're asking before I really have a good chance to see the resume
If you had made it clear that you were going to charge money to download the resume at the start, it would've saved a lot of hassle.
Not able to edit headings like Professional experience.
Process felt cumbersome. No place to put in other interests and skills, volunteer experience (which in my case is substantial), etc. Was very annoyed to find out that I had to pay to get my initial resume attempt downloaded. That info should have been provided up front for transparency's sake.
I am bouncing from one page to another trying to download my CV
Program works great, was surprised by the subscription
Great format and easy to use! Thank you for the free trial.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.